Terms of Service

Read the terms of use that apply when you browse this website.

This website is the property of SERS Energy Solutions Ltd, Unit 3A, Gallagher Retail Park, Parc Pontypandy, Caerphilly, CF83 3GX. Registered in England; Company number: 02473034; VAT number 540837151. The website is for use for your own private purposes in accordance with these terms of use, which, by browsing the site, you accept. SERS has made all reasonable efforts to ensure that information provided on this website is accurate at the time of inclusion but accepts no liability for any inadvertent inaccuracies. We take all reasonable steps to ensure, but cannot warrant, that our website is virus-free.  You are recommended that, whenever you use the internet, you use appropriate safeguards. SERS makes no representations or warranties about the information provided through this website, including hypertext links or other items used either directly or indirectly. SERS reserves the right to make changes and corrections at any time, without notice. SERS accepts no liability for any inaccuracies or omissions in the website and any decisions based on information contained on it are the sole responsibility of the visitor. SERS accepts no liability for any direct, special, indirect or consequential damages or any other damages of whatsoever kind resulting from whatever cause through the use of any information obtained either directly or indirectly from this website.

Use of the site

Any visitor to this website who provides information to SERS agrees that SERS has unlimited rights to such information as provided and that SERS may use such information in any way it chooses. Such information as provided by the visitor shall be considered non-confidential.

Copyright and trademarks

The text, information and images contained within these pages are © copyright and the property of SERS and must not be copied, reproduced (either in part or entirely) or published (either in the original or an adjusted form) or used in any printed, transmitted or electronic media without written permission from SERS. As a visitor, you may view any part of the site and may take a single copy of any page solely for your personal use.

Your protection

Any details that you provide through this website will be subject to our privacy policy. If you have any complaint about your use of this website, you can telephone our Customer Services helpline on 0845 519 9445. These terms and conditions are governed by and interpreted in accordance with English law.  Disputes arising in relation to this website will be subject to the jurisdiction of the English Courts.
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