Archive for News & Events

16 Apr 2014

Field Sales Executive Wanted

Due to expansion, the SERS Stoke office is looking for an experienced Field Sales Executive to generate and pursue sales opportunities through targeted area campaigns within the West Midlands, Staffordshire and Shropshire area.

This is a permanent position offering a basic salary of £16k with an OTE of £50k

Your duties will include:
Attending set sales appointments with homeowners to discuss their requirements and advise on energy saving products available to them
Advising on funding/finance options available to customers
Achieving agreed sales targets for External Wall Insulation, Boilers and Solar products
Providing accurate forecasting information to Sales Manager
Identifying and generating new sales opportunities
Reporting on the progress of new, potential and existing leads
Liaising with marketing to ensure the correct approach is taken to promote the company in a particular region
Following up on marketing activity and previous customer enquiries

The ideal candidate will be a motivated, proactive and well organised individual with a proven track record in field sales.

It is essential to the role that you are a car owner with a full drivers license. Mileage will be paid.

Full product training will be provided.

Please email CV’s to

14 Apr 2014

SERS Cyclists to Raise Money for Cancer Care

A six-strong team of employees and associates from SERS are to put their energy into raising money for Marie Curie Cancer Care.

The team will be taking part in the annual 100-mile CARTEN cycle ride from Cardiff to Tenby in May, and SERS is also one of the main shirt sponsors for the event.

The team, which includes a company director and two senior managers, are training hard for their epic run which is now in its 10th year. Team members are Mike Roberts, John Cottrell, Tony Carpenter, Rob Morris, Peter Williams and Robert Lewis, and they hoping to raise around £2,000 for the charity.

The CARTEN 100 ride has progressed from just four riders in 2004 to more than 1300 expected this year. The 10-hour ride uses A roads, B roads and cycle tracks to get from the Welsh capital to the coast at Tenby.

Last year the CARTEN 100 raised £70,000 for the Noah’s Ark children’s charity, and in 2012, more than £85,000 was raised for the Juvenile Diabetes Research Foundation.

The CARTEN 100 2014 will be run on Saturday, May 10. Riders will wear a specially-produced cycling jersey with the SERS logo displayed prominently on the back.

Good luck to everyone in the team.

10 Apr 2014

The RHI Has Launched

SERS are delighted to confirm that the long-awaited and much anticipated domestic Renewable Heat Incentive is now open for applications.
The domestic RHI scheme opened on 9 April 2014.

It is a UK Government financial incentive scheme designed to encourage uptake of renewable heating among domestic consumers. The domestic RHI is targeted at, but not limited to, homes off the gas grid. Those without mains gas have the most potential to save on fuel bills and decrease carbon emissions.

The scheme will cover single domestic dwellings and will be open to homeowners, private landlords, social landlords and self-builders. It will not be open to new build properties other than self-build.

The domestic RHI will pay the following tariffs per unit of heat generated for seven years:

Air-source heat pumps 7.3p/kWh
Ground and water-source heat pumps 18.8p/kWh
Biomass-only boilers and biomass pellet stoves with integrated boilers 12.2p/kWh
Solar thermal panels (flat plate and evacuated tube for hot water only) 19.2 p/kWh
The tariffs have been set at a level that reflects the expected cost of renewable heat generation over 20 years. Payments will be made on a quarterly basis.

The UK Government expects the RHI to make a significant contribution towards their 2020 ambition of having 12 per cent of heating coming from renewable sources. The Renewable Heat Incentive is the first of its kind in the world. The scheme is intended to support some 750,000 domestic renewable heat installations between now and 2020, with solar thermal, heat pump and biomass technologies eligible to apply.

For more on the Renewable Heat Incentive we recommend you visit the Ofgem website where you will find information and the application form. Alternatively please contact SERS and we can advise you further

The 100% online applications process is intended to be far more streamlined than its non-domestic equivalent, with simple applications being automatically assessed. The entire application form is just two pages.

In addition, any applicants who have taken advantage of the Renewable Heat Premium Payment Scheme (RHPP) will need to check when they are eligible to apply for further RHI support: in order to protect themselves against a huge influx of 30,000 plus applications from RHPP beneficiaries, Ofgem have staggered the application window over the next 12 months.

SERS welcome the RHI to the market and believe that it will have a huge impact on improving the UK’s energy efficiency.

10 Apr 2014

SERS Receives Green Deal Accolade

SERS has picked up another major accolade at the regional Green Deal and ECO Awards and we will now go forward to the national awards, to be held at the Riverbank Park Plaza in London in May.

SERS achieved the runner-up slot in the Regional Insulation and Fabric Installer of the Year category. The awards – which attracted more than 60 entries across the country – recognise companies and individuals who have contributed to the success of the Government’s Green Deal and Energy Company Obligation schemes which help householders with the costs of ensuring a warm home and reducing fuel bills.

SERS will now go forward to the national awards which will be presented by actor John Hurt CBE. We are delighted to be going forward for such a sought-after national award.

The honour follows the news that SERS was been listed in the Sunday Times Virgin Fastrack 100 table for the fastest growing private firms in the UK/ SERS also picked up the Retrofit Installer of the Year award for the high standard of our insulation work.

SERS director, Mike Roberts said “This accolade recognises the fantastic achievements of the company which have only been possible through the hard work and capabilities of the SERS teams working on projects throughout the UK, it is a great honour.”

SERS has a bulging trophy cabinet after winning a number of awards over the last 12 months. These include the National Insulation Association awards for Outstanding Customer Service and Best Social Housing/Regeneration Project, and the Energy Efficiency Insulation Installer of the Year award and the Energy Efficiency and Renewable Awards 2013.

SERS also received the coveted Business of the Year award from the South Wales Chamber of Commerce, and was shortlisted in the Business in the Community Wales Responsible Small Company of the Year awards.

Well done to everyone at SERS once again.

09 Apr 2014

SERS in New Finance Initiative for Home Insulation

We are pleased to be launching a nationwide campaign to encourage homeowners to take advantage of finance and cashback which is available for home insulation.

A combination of low-cost finance deals and cashback mean that homeowners can still insulate their houses and save thousands of pounds on fuel bills, despite the Government scaling back of some energy-saving programmes.

The perception that funding and finance for home insulation has dried up couldn’t be further from the truth. SERS have negotiated competitive finance for householders, which, combined with the Government’s improved Green Deal Cashback Scheme, means that homeowners can insulate their homes for a small monthly outlay.

SERS has negotiated a very attractive finance scheme through Shawbrook Bank. This, combined with the £4,000 Green Deal cashback now available for solid wall insulation, means that a two-bedroom terraced house can get solid wall insulation for just £26 a month and a typical three-bedroom semi would cost just £42 a month, while saving hundreds of pounds in fuel bills and adding to the value of their property.

While the Energy Company Obligation (ECO) scheme has been scaled back, there are still ways to get home insulation without spending a fortune. Solid wall insulation is estimated to save more than £1,000 in energy costs over three years, and Government figures estimate that the value of an insulated property increases by up to 14 per cent.

Under the new Green Deal programme, solid wall insulation carries a cashback level of £4000, increased from £650. This applies to all projects booked before the end of June and installed before the end of September.

The Green Deal Cashback Scheme encourages people to make energy improvements and take energy efficiency measures with their property. Householders can claim cash back from Government. More details are available at

SERS’ finance package with Shawbrook Bank is repayable over 120 months at a typical APR of 8.3 per cent.

For more information call 0845 519 8570.

 Solid Wall Insulation Finance Leaflet

08 Apr 2014

£100 Sponsorship for Comic Relief Swim

SERS are pleased to have been able to sponsor Richard Atkinson £100 for his huge 5km swim in Aid of Comic relief.

Richard is Slough Borough Council’s Project Manager and SERS are pleased to be working alongside him in installing solid wall insulation to circa 350 properties in the region. So far he has been able to raise a whopping £400 for the fantastic cause that is Comic Relief.

Well done Richard on your swim.

04 Apr 2014

REGEN – Cut Energy Bills & Generate Income; The Biggest Energy Event in the South West

SERS are pleased to be participating in the RegenSW exhibition in Exeter on the 8th of April. The Renewable Energy Market place 2014 is the largest energy event in the South West and with a predicted 100,000 visitors it is expected to be a great event.

With a full conference line up and substantial exhibition area we are pleased to offer tickets at a discounted rate. On behalf of RegenSW (the organisers), a leading not for profit in the sustainability sector, we would like to invite you to one of the UK’s biggest renewable energy fairs. This year, it features a dedicated Community and Arts Zone which will be of interest whether you are engaged in energy projects, or just looking for further tips on engaging with your local community.

Exeter  10am – 4pm Tuesday 8th April 2014

Westpoint Arena, EX5 1DJ

What to look out for

The exhibition hosts a huge variety of talks and exhibitors which will be of interest to CLTs – from anaerobic digestion and the Renewable Heat Incentive, to the poet in residence and stories that make a difference.

  • Story telling, participatory arts and community engagement: Find out innovative ways to engage with your local community
  • Find out what you need to get an energy project off the ground, with targeted advice for community groups and workshops on the different technologies
  • Hear from industry experts on important energy initiatives and policy including Green Deal, RHI and FIT
  • See live demonstrations of installations and technologies including green vehicles
  • Learn about ways to refurb your buildings and make them more efficient
  • Find out more about saving and earning money from renewable heat

Just use discount code ‘exhibitorguest’at the booking checkout.

For more information and to book go to:

04 Apr 2014

Circa 350 Homes to Benefit from External Improvement Works

SERS are carrying out a major £3.6 million contract to fit External Wall Insulation to around 350 homes on behalf of Slough Borough Council.

SERS teams are installing external solid wall insulation to properties in various areas of Slough. Work is well underway on the project which is due for completion in the Autumn and will help residents cut down their fuel bills by hundreds of pounds a year.

The work has been designed and is being project managed by specialist housing consultancy Michael Dyson Associates Ltd of Holmfirth, West Yorkshire.

SERS director Geoff Thomas said the work, as well as saving money on fuel bills, would dramatically improve the external appearance of the properties, with a pebble-dash finish and brick detailing around the windows, thus having a positive impact upon the community as a whole. Complete community regeneration is often seen with an improved sense of community spirit.

“The improvement works will help make the homes easier and cheaper to heat, help homes stay warm for longer, and generally improve the living conditions for the residents concerned. The residents will certainly notice the difference,” he said.

The large-scale programme of work is being carried out under the Energy Company Obligation programme, which is aimed at improving home energy use, reducing fuel bills and tackling fuel poverty.

04 Apr 2014

Shortlisted in the Green Deal and ECO Awards

We are delighted to have been shortlisted in the Green Deal and ECO awards in the Regional Insulation & Fabric Installer of the Year category for Wales.

And the great news is that we don’t have long to wait to find out how we get on – the regional awards ceremony for Wales is being held on the 9th April at the Village Hotel in Cardiff, CF14 7EF.

These awards have taken into account all that we have done with regards to Green Deal and ECO since their launch and to have made the shortlisting is a fantastic achievement.

01 Apr 2014

SERS to Exhibit at CIH South West

SERS are once again pleased to be exhibiting at CIH South West this week in Torquay. Following the success of the launch of our BRE report last week at CIH Tai we will be continuing the theme and offering detailed information on the report.

We will also be offering refurbishment advice to visitors on the best way to improve the efficiency of their housing. The event is to be held on the  2 – 4 April 2014 at the Palace Hotel Torquay.

This event is CIH South Wests’ flag ship housing event held annually in Torquay and attracts up to 550 attendees. The conference programme considers both knowledge and practice and reflects the needs of both leaders and practitioners. This years conference will provide some great opportunities for networking with colleagues and high profile housing professionals on sharing learning about the latest trends and issues in the South West region.
Sessions are planned to provide insights, analysis, solutions and opportunities for visitors. There are many different workshops throughout the two days, which are both topical and challenging as well as great keynote sessions.

The event is a must for everyone working in housing. The event attracts up to 550 people during the three days including Chief Executives, Directors, Managers and Operational Staff. There is something to suit everyone on different days. Visitors will gain an insight into some of the key issues in the region and have the opportunity to meet with colleagues from all housing professions.

28 Mar 2014

The BRE Report Launches

The BRE report has officially launched. At midday on the 26th March we were finally able to formally launch the much anticipated BRE report which SERS commissioned.
The launch was announced to the whole of the Tai 2014 conference by CIH Cymru’s Director Keith Edwards, SERS Director Mike Roberts and writer of the report Colin King – Associate Director of BRE.
SERS commissioned the BRE to undertake a review of the quality control and methods of work, when carrying out assessments and retrofit installation of solid wall insulation to solid wall, non-traditional and hard to treat properties. The Report focusses on quality assurance and best practice guidance, and provides clients and installers with a tool-kit and recommendations for avoidance of unintended consequences, thus enabling the decision makers to make the right choices when assessing the suitability of measures, and how they should be carried out.
We are committed to promoting best practice processes and guidance, and commissioned the report so that it can be shared with peers and key stakeholders in the industry to further improve working methods and deliver more robust solutions.
Download an introductory leaflet on the report here 

BRE ReportBRE Report
For more information on the report please email

27 Mar 2014

SERS Lends Support to National Fuel Poverty Awareness Day

SERS are supporting a national day to raise awareness of the plight of those struggling to heat their homes affordably. SERS are a proud member of NEA and support much of their work in aiming to eradicate fuel poverty.

Fuel Poverty Awareness Day takes place on 28 March and is run by charity National Energy Action with the support of SSE. Around 4.4 million households in the UK are estimated to be living in fuel poverty, unable to heat their homes to the level needed to stay warm and comfortable in their homes.

Mike Robert, Group Director at SERS said ‘’Fuel poverty is a serious problem, affecting around 4.5 million households in the UK, but there are a range of actions that people can take to make their energy bills more affordable. This includes making your home more energy efficient and checking to see if you are eligible for any discounts on your electricity bills or financial assistance with heating or insulation improvements. We would urge anyone worried about meeting their energy costs to contact the independent Home Heat Helpline on 0800 33 66 99.’’

Maria Wardrobe, Director of External Affairs at NEA said “Our charity knows all too well the horrifying reality of the current ‘heat or eat’ debate and we welcome the support of SERS to help tackle this problem in [insert area]. It is vital that anyone working with vulnerable and low-income householders is able to identify and assist those who may be in fuel poverty, and we have launched a new version of our popular Fuel Poverty Action Guide to support them through this process and ensure that help reaches those most in need.’’

For further information on Fuel Poverty Awareness Day and to order copies of the Fuel Poverty Action Guide visit

22 Mar 2014

SERS Moves to New Offices

SERS are moving into one of the best-preserved art deco buildings in Stoke on Trent this weekend.

SERS, which is listed in the Sunday Times Virgin Fast Track 100 table ranking the UK’s fasting growing private companies, is moving into the three-storey Lonsdale Chambers in the centre of Stoke. SERS has purchased the freehold for the prominent building which is located on the corner of Lonsdale Street and Church Street.

Up to 30 staff from SERS and its associated companies will be moving into the building this weekend. The company’s marketing, legal, IT and domestic business departments will be based there along with parts of the finance and HR functions. SERS is retaining its office and training centre in Caerphilly and its office in Lockerbie, but staff from its Cannock office will move to Stoke.

Lonsdale Chambers was built in 1931 and is a prime example of a well-preserved art deco building. SERS and associated companies are moving into all three floors.

The new address for our new Midlands office is

SERS Energy Solutions Ltd

Lonsdale Chambers
Lonsdale Street

20 Mar 2014

Visit us at Tai 2014 at Cardiff City Hall

Tai Banner

SERS are pleased to once again be exhibiting at Tai 2014 at Cardiff City Hall – 25/27 March.

Not only will we be exhibiting but we will be launching our BRE commissioned report and the CIH Cymru Housing in Wales Factsheet on Sustainability which SERS have sponsored.

SERS are also headline sponsors for the gala dinner on the Wednesday evening.

SERS have been at the forefront of best practice for the installation of solid wall insulation and other energy saving solutions for many years. As a result we commissioned the BRE to undertake a review of the quality control and methods of work, when carrying out assessments and retrofit installation of solid wall insulation (SWI) (external wall or internal wall insulation systems) to solid wall, non-traditional and hard to treat properties.

We are extremely excited to be launching both reports at the Can Do Corner on Wednesday 26th March at 12.50pm. If you’re visiting Tai please come along!

19 Mar 2014

DCE Seminars a Fantastic Success for SERS

BRE Report

This week SERS have been participating in 2 DCE (Direct Contact Exhibitions) seminar days – one in Cardiff and the other in Aberystwyth. Whilst SERS have exhibited and presented at a number of these CPD accredited events this week was much more of a success than any of us could have anticipated.

The topic this time around for SERS was our commissioned BRE report (External Wall Insulation Current Practice Review and Guidance for Improvement) and homeowners, housing associations and local authority representatives registered and attending the talks delivered on its content.

The seminar entitled – The Launch of the BRE External Wall Insulation Best Practice Guide covered the below.

‘An overview of the new best practice guide around the installation of solid wall insulation on solid wall, hard to treat and non-traditional properties.
Report Commissioned by SERS Energy Solutions Ltd and written by Colin King of BRE (Building Research Establishment)’.

If you are interested in discussing the report with us please email

SERS have booked to attend 9 more DCE seminars over 2014 – if you want to attend one in your area please contact us.

14 Mar 2014

SERS joins Business in the Community Initiative

SERS have been teamed up with a Merthyr Tydfil school as part of the Business in the Community’s Business Class partnership programme. SERS has linked up with Cyfarthfa High School. Cyfarthfa High School, established in 1970, has more than 1200 pupils aged from 11 to 18.

The partnership will help pupils at the school get a better understanding of the world of work and learn skills which will help their employability and careers.

SERS has carried out work on a number of tower blocks in the Merthyr Tydfil area in association with Merthyr Valley Homes.

As part of the three-year Business Class partnership, pupils from the school will get the chance to see numerous SERS projects at close quarters, and understand the skills required and career choices available. They will also visit SERS’ offices and training academy in Caerphilly.

SERS employees will spend time in the school supporting the curriculum talking to pupils about a wide range of business and industry issues. Support will also come from Careers Wales.

There will also be Dragon’s Den-style events to encourage pupils to come up with business ideas and encourage entrepreneurship. Pupils will also be assessed for employability and given guidance on looking for work and meeting the expectations of would-be employers.
In addition, SERS will help with the school’s marketing activities, and bring the curriculum to life with business challenges and opportunities to show enterprise.

Business in the Community works with many thousands of businesses to encourage sustainable relationships between businesses and the community around them and foster responsible businesses. The Business Class programme helps youngsters engage with and understand business and make informed career choices.

SERS human resources director Kevin Ruane said the Business in the Community initiative was a great way of bringing local businesses and schools together in the common interest.

He said, “If we are to do it properly and achieve the scheme’s objectives, this will require a lot of commitment from the company and its employees, but we are determined to ensure that the partnership works and the pupils get real benefit from it. Since it began in 2007, the Business Class initiative has shown that it can result in significant increases in student employability and academic achievement, so it has a proven track record of raising student aspirations.”

10 Mar 2014

SERS Becomes Member of CoRE – the Centre of Refurbishment Excellence

SERS has become a member of the Longton-based CoRE organisation – the Centre of Refurbishment Excellence. CoRE is a not-for-profit national centre of excellence for green retrofit skills in the built environment. The centre brings together training providers, manufacturers, contractors and trades working towards green retrofit skills in home and building refurbishment.

SERS director Mike Roberts said that CoRE was the UK’s centre of excellence for knowledge and information sharing in the field of sustainable refurbishment.

“We are delighted to be a member of CoRE and look forward to working with other members to share our knowledge and experience and learn from others” he said.

SERS are hoping to work in conjunction with CoRE in order to provide specialist knowledge on the installation of solid wall insulation to its visitors. We will also be appearing in their gallery for the next 12 months displaying our Trethomas scheme.

To visit the CoRE website click here.


07 Mar 2014

300 Homes to Benefit from Major Home Insulation Contract

SERS has clinched a major contract to insulate nearly 350 homes on behalf of Scottish Power. SERS’ team are providing solid wall insulation to 348 flats owned by Caerphilly Borough Council in South Wales. Work has just started on the project and will be completed by the end of March in a project which will help residents cut down their fuel bills.

SERS will fit external wall insulation with a pebble-dash finish to 212 flats in the Gelligaer area of Caerphilly, 96 in Pontlottyn and 40 in Porset Park. The whole project will be completed in less than three months.

SERS director Mike Roberts said the company took a pro-active role in the energy-saving project, approaching Caerphilly Council to establish that the work needed to be done.
“We then secured full funding from Scottish Power, with whom SERS has worked on several other major projects, particularly in Scotland. We have also worked with Caerphilly council in the past, so they are aware of our capabilities,” he said.

The large-scale programme of work is being carried out under the Energy Company Obligation programme, which is aimed at improving home energy use, reducing fuel bills and tackling fuel poverty.
SERS director, Mike Roberts said the work was demanding, but the SERS teams were committed to completing it within the timescales set down by their clients.

A spokesperson for Scottish Power said “Scottish Power is pleased to be supporting this project which will assist families in the Gelligaer, Pontlottyn & Porset Park areas of Caerphilly to improve the energy efficiency of their homes and make them more affordable to run”.

Cllr Gerald Jones, Cabinet Member for Housing at Caerphilly County Borough Council, commented “With so many people struggling to heat their homes at the moment, the council is constantly looking for ways to help tenants’ reduce their fuel costs. This project is a great example of how the council is working with its partners to increase the energy efficiency of homes, helping tenants to save money on their bills.”

28 Feb 2014

SERS Wins Top Accolades – South Wales Chamber of Commerce’s Welsh Business of the Year and Most Promising Growth Business Award

Last night was a truly memorable night for all at SERS. Not only did we win the award in which we were shortlisted for, Most Promising Growth Business of the year in the South Wales Chamber of Commerce Awards, SERS also won Welsh Business of the Year. Only moments after collecting the award for Most Promising Growth Business were SERS back up on the stage to collect the top award of the night – Welsh Business of the Year.

This overarching award, which was judged from all of the shortlisted entries, is an exceptional accolade for SERS. As the award was presented the high calibre of entries was praised making this award even more of an achievement for SERS.

The event, held at The Vale Resort near Cardiff, was hosted by Olympic downhill skier Graham Bell and had a winter Olympic theme. With over 200 attending the black tie event it was an evening which will not be forgotten by SERS.

SERS has a bulging trophy cabinet after winning a number of awards over the last year and these two new trophies will sit alongside perfectly. Other awards include the National Insulation Association awards for Outstanding Customer Service and Best Social Housing/Regeneration Project, and the Energy Efficiency Insulation Installer of the Year award at the Energy Efficiency and Renewable Awards 2013. SERS has also been shortlisted in the South West Green Energy Awards and the Business in the Community Wales Responsible Small Company of the Year awards.

These wins come just months after SERS were listed in the Sunday Times Virgin 100 table, as well as picking up the Retrofit Installer of the Year award for the high standard of its insulation work.

Our two new trophies taking pride of place on reception in Caerphilly.

Our two new trophies taking pride of place on reception in Caerphilly.

21 Feb 2014

Up To £4000 cash back available for Solid Wall Insulation – LIMITED TIME

This week has brought great news to the solid wall insulation market in the form of an announcement by DECC that they have significantly increased the amount of cashback now available.

There is up to £4000 cashback available for all solid wall installations allowing homeowners to claim cashback up to a total of two thirds of the amount they have to pay. To be eligible solid wall insulation must be applied to at least 50% of the external wall area.

But homeowners, landlords and registered providers need to act quickly as cashback applications close on 30 June 2014, or while funds last. Whilst a total amount available has not been communicated, it is not an unlimited figure, and so SERS encourages its customers to act quickly to benefit.

Installations must be made, and vouchers redeemed, before 30 September, 2014. Homeowners, landlords and providers can choose to fund improvements through a Green Deal Finance Plan, or pay in other ways, and get the Cashback but they must use a Green Deal Provider like SERS.

Unfortunately though it will not be possible to claim Cashback for improvements that have a funding contribution from 1st April, we can advise on this.

To claim cashback you must: 1) Have a Green Deal assessment carried out on your home. You will be able to apply for cashback for any of the eligible improvements you plan to install, as recommended on your assessment. SERS will arrange your assessment once you have agreed to commence with the works.  2) Have works completed by a Green Deal Installer through a Green Deal Provider – of which SERS are both. 3) Apply for your cashback voucher online or by phone, before you begin the work. SERS will advise you on this. 4) Have your installation completed within six months of applying for your voucher 5) You will receive payment once your Provider has confirmed work has been carried out and arranged for your Energy Performance Certificate to be updated.

14 Feb 2014

Testimonial Received from a Happy Couple

Whilst we receive a number of testimonials and thank you letters each month we received one this week which really caught our eye.
Mr and Mrs Morris, both 82 from South Wales, wrote

“My wife and I would like to thank you sincerely for the work that has been carried out on our small cottage, being stone built it has been cool in the summer but cold in the winter months and with the outside (solid wall insulation) insulation it has already shown a mark difference”.

As private homeowners Mr and Mrs Morris received a contribution towards the cost of the work from ECO (Energy Company Obligation) funding put in place by the Government’s Green Deal.

SERS worked hard and battled against extreme weather conditions to get their home boarded prior to the Christmas period in order to keep the couple warm. Whilst we were unable to apply the base coat and top coat finish we were pleased that the boarding was able to take place in time. As soon as the weather calmed down we returned to the property and got the works completed.

SERS have recently written a blog about the importance of keeping warm in the winter for health reasons, especially when it comes to the elderly. To read this blog and learn more about the effects of the cold, including increased risks of strokes and death, please view it here.

Customer satisfaction is extremely important for SERS and we value every testimonial and thank you letter which we receive.



07 Feb 2014

Community Support Book 2013

New for 2014, we are pleased to be launching our Community Support book. This booklet demonstrates SERS’ approach to community support by listing our key activities in 2013.

The book includes details of our donations, sponsorships, pro bono work and volunteering to local community groups.

We are planning to produce a community book each year moving forward to document our approach to responsible business.

SERS believe that a responsible business strategy is core to our business and will be continually building upon this in 2014. SERS are a member of Business in the Community Wales and were shortlisted for a Responsible Business Award in 2013.

To view our community book please click the link below,

SERS Community Book 2013

If you would like more information on our approach to community support, or feel that you have a cause which SERS may be able to support, please get in touch on

30 Jan 2014

Renewed Membership with Trade Body INCA

We have renewed our membership, without hesitation, to trade body INCA (Insulated Render and Cladding Association) for the period of Jan to Dec 2014.

SERS have been a member of INCA for a number of years now and actively get involved in their meetings and events in order to help shape and develop the solid wall insulation market.

The Insulated Render and Cladding Association (INCA) is the recognised trade association for the external wall insulation (EWI) industry, representing the major system designers, a nationwide network of specialist installers and the key component suppliers.

EWI is crucial to meeting the UK target of an 80% reduction in carbon emissions by 2050 compared with 1990 levels, and INCA and its members are at the forefront of transforming the energy efficiency of homes and businesses in the UK under the Government’s flagship schemes, the Green Deal and Energy Company Obligation (ECO). By applying the latest skills, innovations and techniques, INCA members are delivering high quality new build and refurbishment projects in the non-residential and domestic sectors.

In order to hold INCA membership, companies must meet the INCA criteria for membership and operate in accordance with the INCA Code of Professional Practice. This gives clients using INCA members the confidence that they are working with competent and reputable Specialist Contractors that will deliver to the highest quality standards. INCA Contractors must have a proven track record of delivering EWI projects.

If you would like more information on INCA, and the work which they do, please visit their website here.


Inca Logo

24 Jan 2014

Shortlisted in the South Wales Chamber of Commerce : Welsh Business Awards

SERS have been shortlisted in the South Wales Chamber of Commerce,  Welsh Business Awards, in the Most Promising Growth Business category, Sponsored by Freshwater.

The judging panel met on Tuesday January 20th and selected SERS as one of the finalists for this great category.   The panel comprised of

- Julian Rowe – Centre for Business

- Paul Peachey – University of South Wales

- Steve Sulley – Stills

- Haydn Evans – Freshwater

Finalist nominations will be honoured and celebrated at the Welsh Business Awards Dinner on Thursday 27th February 2014 at The Vale Resort, Hensol.  The evening will have a Winter Olympic theme and be hosted by Graham Bell, Olympic downhill skier.

We are looking forward to the ceremony and have our fingers crossed for this fantastic award to add to our growing accolades.

24 Jan 2014

£100 raised for Lennox Children’s Cancer Fund

We are pleased to have raised £100 for Lennox Children’s Cancer Fund through a competition held within SERS.

The 50/50 competition meant that half of the proceeds should go to the charity, with the other half being the prize. The competition was however won by one of our group directors, Lyndon Jones, who kindly gave his winnings to the charity allowing SERS to donate £100.

Lennox Children’s Cancer Fund aim to make a positive difference to the lives of children with cancer or leukaemia by offering practical, financial and emotional support to the whole family.

SERS have supported this charity before along with a while list of others, and we hope to support them further in the future.

In the next few weeks we shall be launching our community book for 2013. This new publication will demonstrate all of our societal donations and demonstrate our approach to corporate social responsibility.

22 Jan 2014

Apprenticeship Programme in Full Swing

Major boost for construction skills

As you may have seen in the press our apprenticeship programme, which is ran out of our Training Academy, is in full swing with 24 apprentices currently. Whilst some have been with us for a couple of years, the majority were recruited in September as the first official cohort for the academy.

The SERS Apprenticeship Framework specialises in delivering training and assessment for a wide range of construction skills but principally solid wall insulation as well as renewable technologies.

Each of the above apprentices is on a four-year apprenticeship programme to give them the opportunity to gain experience and qualifications in a wide range of construction skills. 22 apprentices are aged between 18 -24 whilst two are over 25. They are all studying solid wall insulation, electrical, plumbing, and plastering apprenticeship frameworks.

The apprenticeship programmes involve the trainees working on real projects around the UK, as well as spending time in local colleges, and at the SERS Training Academy. Agreements have already been drawn up to support the programme with Coleg y Comoedd College in Caerphilly and Rotherham College of Arts and Technology. The scheme has also been commended by Business in the Community of which SERS is a member.

The SERS Apprenticeship Framework will develop tailored training plans for each individual to ensure that the training delivered caters for individual needs and skills to attain the relevant NVQ qualifications which will make them a valuable asset to prospective employers. The programme will go a long way to helping the skills shortages which have dogged the construction industry for many years.

Our HR Director Kevin Ruane said the SERS Apprenticeship Framework would develop vital skills which would seed the construction industry, providing the next generation of skilled installers, craftsmen and managers. During their time on the apprenticeship they will work on real projects gaining invaluable skills needed by the specialist construction industry.

“There is a huge advantage to be able to take youngsters straight from school or college or at an early stage of their careers and equip them with the basic skills, safety regimes, workshop training and disciplined ways of working required by the industry. We are also able to take older people to help them up-skill and develop”.


Some of our apprentices with their assessor

Some of our apprentices with their assessor





23 Dec 2013

Merry Christmas

SERS would like to wish everyone a very merry Christmas and a happy new year for 2014. Our offices shall be closed from 5pm on Monday 23rd December and we will re-open at 9 am on the 2nd January 2014. Should you have an enquiry during that time please feel free to email and we will respond on our return.

Christmas Wishes



13 Dec 2013

Shortlisted for a Specialist Award

SERS have been shortlisted in the Construction News Specialist Awards in the first round of judging. After entering the Business Growth category we were delighted to hear that we have been shortlisted for another award this year – rounding off what has been a fantastic years of achievements for SERS.

Following this shortlisting we now have to present our case in front of the judges at an interview in late January before hearing whether we are successful in late March at the awards ceremony.

We will keep you posted on our success.


09 Dec 2013

SERS Make Prestigious Sunday Times Virgin Fast Track 100

Announced on Sunday 8th December 2013, SERS have made the Sunday Times Virgin Fast Track 100 table in position 96.

Fast Track 100 ranks Britain’s fastest – growing private companies by sales.

A typical Fast Track 100 company:

•          is owned and run by entrepreneurs

•          has between 20 and 400 staff

•          has average 3 year sales growth ranging between 50% and 270% pa

•          has sales ranging between £5m and £100m

•          19% of the companies have venture capital backing

We achieved our coveted position in the prestigious league table after increasing sales by over 51% over the three years.

Mike Roberts, Group Director said the listing in the Sunday Times Virgin Fast Track 100 league was something they could only have dreamed of a few years ago.

“The prestige of getting a ranking in this league reflects the huge steps made by SERS to grow its business. The need for warm homes to reduce fuel bills and conserve energy has never been more important and our growth reflects the quality of the work which our people achieve. It’s a fantastic achievement – as is the Retrofit Installer of the Year award – and both recognise the hard work and expertise of the SERS teams who were able to carry out improvements which will give people a warm home this winter and every winter, as well as drastically reducing their fuel bills,” he said.

The Fast Track 100 league table and awards programme, now in its 17th year, is sponsored by Virgin, Barclays, Baker Tilly and BGF, and is compiled by Fast Track, the Oxford-based research and networking events company.

Sir Richard Branson said: “There has never been a better time to grow a business in the UK, as this year’s Fast Track 100 list proves. The pick-up in confidence and the speed at which technology is changing markets means there are plenty of opportunities for innovative businesses with entrepreneurial spirit and great ideas to thrive.

“The Fast Track 100 companies continue to exceed expectations – let’s hope they act as a spur to the next generation of aspiring entrepreneurs.”

2013 Fast Track 100 logo

06 Dec 2013

Winner of Retrofit Installer of the Year Award

Retrofit Installer of the YearYesterday SERS scooped the sought-after Retrofit Installer of the Year award at the Retro Expo awards in Islington. We were also successful in being shortlisted in the in the Large Scale Project of the Year category.

It’s a fantastic achievement to receive the Retrofit Installer of the Year award and recognises the hard work and expertise of the SERS teams who carry out improvements which will give people a warm home this winter and every winter, as well as drastically reducing their fuel bills.

The award given to us recognised our energy saving projects around the country and focussed on customer engagement, customer service, innovation and quality. Judges looked at all of our areas of expertise including internal and external solid wall insulation, solar panel installation, boiler replacements and loft insulation.

We now have a bulging trophy cabinet after winning a number of awards over the last year. These include the National Insulation Association awards for Outstanding Customer Service and Best Social Housing/Regeneration Project, and the Energy Efficiency Insulation Installer of the Year award and the recent Energy Efficiency and Renewable Awards 2013.



14 Nov 2013

Shortlisted in the Retro Expo Awards

We have been shortlisted in two categories of the Retro Expo awards which is a fantastic achievement and great news for all at SERS.

The two categories which were entered and shortlisted in are Retrofit Installer of the year and Large scale project of the year for the energy saving solutions which we installed in Trethomas. The mix of measures included solid wall insulation (both external wall insulation and internal wall insulation), solar PV, boiler replacements and loft insulation. The scheme itself was particularly unique as SERS identified the area, went on to secure funding and then delivered the works free of charge predominantly to privately owned properties.
The awards ceremony is being held in Islington on the 5th December alongside the Retro Expo exhibition and Retrofit summit. SERS will be there and our fingers are crossed for the night.

13 Nov 2013

SERS Help Raise Money for Get Connected

For the second year running SERS were delighted to have been able to take part in British Gas’ Get Qu?zzical for the Energy Industry event on 31st October 2013 and Soho’s Florifita.

The event, which is supported widely by the energy industry, raised money for charity Get Connected which provides free and confidential help for young people under the age of 25.

Last year, 26 teams from across the Energy sector, pitted their wits against each other and raised an incredible £104,000 –and this year we hope to have raised even more for this great charity.

The evening was supported by an array of celebrities from the BBC hit shows Strictly Come Dancing and A Question of Sport.  On the night team members expected a chic showdown at Floridita to decide who’s got the biggest brains in the industry.

Quizzers mingled at the welcome drinks reception, before sitting down for a tasty three course dinner and five quiz rounds.

Score-boosting Joker cards, point-stealing Killer cards, and a Celebrity Auction where teams had the chance to buy a celebrity for a round to help them out made the night highly entertaining for all involved.

The celebrities included some of the nation’s favourite TV and sporting personalities from Strictly Come Dancing, A Question of Sport, Eggheads and The Chase, plus a few Mastermind champions for those really tricky questions!

13 Nov 2013

SERS Participate in Three DCE Seminars

We are in the middle of exhibiting at three seminars hosted by DCE in order for us to spread the word on how to go about securing funding for solid wall insulation. Our seminar, entitled ‘FUNDING FOR SOLID WALL INSULATION – THE OPTIONS’, will provide information to people from various organisations with differing responsibilities. The seminars will cover the benefits of external wall and internal wall Insulation for the solid wall and ‘Hard to Treat Cavity’ housing. It will also explore the range of funding options now available.

The CPD certified seminars allow attendees to claim valuable development hours whilst hearing technical digest information from a variety of speakers.

Below are the locations and dates of the events which we are attending, should you wish to attend for free, please email for further information.

Cheltenham 12th November 2013

Stoke 19th November 2013

Solihull 20th November 2013

This seminar will cover the benefits of External Wall and Internal Wall Insulation for Solid Wall Insulation and ‘Hard to Treat Cavity’ housing. It will also explore the range of funding options now available. SERS are specialists in this field who work with leading Energy providers throughout the UK.

07 Nov 2013

Headline Sponsor of The Only Way Is Green

This year SERS are one of the headline sponsors of the CIH’s The Only Way is Green Exhibition held in Cardiff on Monday 11th November.

As well as being a sponsor we will also be there exhibiting and providing advice on complete energy saving refurbishment solutions; including sharing detailed knowledge on securing funding for solid wall insulation works.

As a headline sponsor we are able to invite a limited number of people – should you wish to attend please contact us on and we can try and accommodate you. Otherwise tickets are available to purchase here.

“ Challenging carbon emission reduction targets are not going away and housing has a major part to play in helping achieve these.  In the past, many organisations viewed energy efficiency and ‘green issues’ as a desirable or something to consider if time and resources were available after dealing with ‘normal’ business. This approach is no longer sustainable as carbon reduction and energy efficiency is now a core element of what landlords are expected to deliver and tenants expect.

We may ‘all be in this together’, but a fall in real incomes, the impact of welfare reforms and spiralling energy prices are putting people under real and growing pressure. A secure, warm home should be a fundamental right, but many are suffering because they are finding it difficult to pay the bills. Whilst domestic energy policy is evolving and changing there are still many opportunities to take advantage of technologies and funding streams which can make homes warmer and reduce fuel bills, and making a positive contribution to ameliorating falling incomes. But are you ready and sufficiently bold to make the best of these opportunities whilst there is still time?
This event will examine changing UK and Welsh Governments’ policies and programmes and demonstrate to organisations and individuals how best they can take advantage for the benefit of all”.

07 Nov 2013

Shortlisting in Two Categories at the Retro Expo Awards

Great News! We have been shortlisted in two categories at the Retro Expo Awards! We have been shortlisted for Retrofit Installer of the Year and Large Scale Retrofit Project of the Year!

The installer of the year category was based on SERS as a whole whilst the large scale retrofit project of the year was based on our scheme in Trethomas which has seen the installation of solid wall insulation to over 200 properties as well as the installation of additional energy saving measures such as efficient boilers, loft insulation and solar PV.

We have to wait until December 5th to find out if we are successful but just being shortlisted is a great achievement to add to SERS’ growing list of accolades. Fingers crossed!

A house with solid wall insulation and solar PV in Trethomas

A house with solid wall insulation and solar PV in Trethomas


Some of the houses in Trethomas with Solid Wall Insulation

24 Oct 2013

Melin Homes Cash Boost for Foodbanks

Local foodbanks received a £1000 cash boost to help families in crisis thanks to a donation from The Chair of Melin Homes Margaret Spencer.

She gave the money to the Abergavenny, Chepstow, Pontypool and Ebbw Vale foodbanks after winning a competition sponsored by SERS Ltd.

Mrs Spencer was selected from a lucky draw at SERS stand at a recent housing conference winning £1000 for the charity of her choice.

Mrs Spencer said: “After much thought it was decided to divide the money between the food banks that are in the Melin area of operation, so hopefully the windfall will advantage some of Melin’s residents.”

The foodbanks are run by volunteers and supported by the Trussel Trust – a charity which runs vitally needed food banks across the country.

All food given out by the Foodbank is donated by generous members of the public, and as the recession continues to bite, foodbanks across the U.K. are seeing more and more people turning to them for help.

Foodbank clients receive three days of nutritionally balanced, non-perishable food in exchange for their food voucher. Foodbanks also make time to chat and to signpost clients to other helpful services.

Mrs Spencer was joined by Andrew Dunn SERS Ltd Business Development Manager and volunteers at Abergavenny’s foodbank to hand over the money.

Volunteer Kathy Medlicott said: “We are always grateful for all the donations, having public support is fundamental to the efficient working of the foodbank.”

If you or someone you know is in crisis vouchers can be obtained from Melin Homes the One-Stop Shops or the Citizens’ Advice Bureau.

Mark Gardner Chief Executive of Melin Homes said: “We were delighted that our Chair decided to support such a worthwhile charity. The help offered by the foodbank dovetails perfectly with the services we provide to support our communities as well as building homes.”

03 Oct 2013

SERS Energy Solutions Ltd (South West) shortlisted for South West Green Energy Awards

SERS Energy Solutions Ltd selected from hundreds of the region’s top sustainable energy companies

SERS Energy Solutions Ltd has been shortlisted for the Installer of the Year Award in the prestigious South West Green Energy Awards, following the first round of judging this week.

They now go through to the final stage of judging, where an expert panel of judges will decide on overall winners and runners up. SERS will find out if they have won at a glittering awards ceremony at the Bath Assembly Rooms, which takes place on 26 November 2013

Organised by Regen SW, the South West Green Energy Awards recognise the increasing importance that renewable energy and energy efficiency play in the Westcountry in providing solutions to the threat of climate change.  The awards are now in their 10th year.

Merlin Hyman, chief executive of Regen SW, said: “This year has been our most competitive ever, with more than 100 entries from across the south west.  SERS  has demonstrated that they are among the leaders in their sector and I congratulate them on their achievement

“SERS is a prime example of the ground-breaking progress in renewable energy that we are currently witnessing – the commitment to renewables set out in our Renewable Energy Manifesto earlier this year, backed by MPs and local enterprise partnerships, is already showing results.”

Other businesses shortlisted for the Installer or Supplier of the Year  award are

Installer or Supplier of the Year

  • Fair      Energy
  • Forest      Fuels
  • Glevum      Heating
  • SERS
  • Sungift      Solar
  • Mojo
  • Gregor

Following final judging, the accolades will be presented at a glittering awards ceremony at the Bath Assembly Rooms on 26 November.


27 Sep 2013

SERS Environmental Newsletter – Edition 4

Environmental Newsletter - Edition 4 - QMS 9001

16 Sep 2013

Success at the Energy Efficiency Exhibitions incorporating Renewables Roadshow

Last week saw SERS exhibit at the Energy Efficiency Exhibitions incorporating Renewables Roadshow at Westpoint Arena, Exeter.

SERS recently opened an office in Exeter and therefore its location was perfect to provide energy saving advice to the region.

The event was a huge success, and many people attended, allowing us to introduce ourselves and provide expert specialist energy saving advice. The Roadshow was part of a set of six which travel around the UK to cover a number of regions. Whilst SERS only exhibited at one this year, its success means that we may look at covering more regions next year. We will keep you posted on whether we sign up for 2014!

13 Sep 2013

Winner of Energy Efficient Insulation Installer of the Year

SERS are pleased to announce that we have won Energy Efficient Insulation Installer of the year at the Energy Efficiency and Renewables Awards 2013.

Shortlisted to just four, we were ecstatic to hear our name called as the winner at the Ricoh Stadium on the evening of September 12th.

This is a fantastic achievement for SERS and we are delighted to have won this award.


Dean Broughton from SERS Collecting Our Award

Dean Broughton from SERS Collecting Our Award

01 Sep 2013

Raising Money for Llamau and NSPCC

 This year the SERS walking team will be tackling two big climbs over the last weekend in September in order to raise money for SERS charity of the year Llamau and NSPCC.

Friday 27th will see the team tackle Scafell Pike, England’s highest mountain.   At 978m (3,209ft)  it is expected to take around 7-10 hours to do the 11 mile walk  and will involve very hard walking conditions.

The Old Man of Coniston is a fell in the Furness Fells in the English Lake District and the team will tackle it on Saturday 28th. With another nice climb (2,634 feet (803m)) and a distance of 9.5 miles the second day is set to be challenging once again.

To top it all off the team are also considering a walk on the Sunday depending on how they feel. Helvellyn has a height of 950 metres/3117 feet  and may be an optional extra for the 29th.

The SERS Group wish them the best of luck! We will let you know how much they manage to raise.

21 Aug 2013

Shortlisted for an Energy Award

Today brought great news for SERS – we have been shortlisted for an energy award,

This latest shortlisting, to add to our ever growing accolades, is in the energy efficient retrofit/refurbishment of the year category for the energy saving scheme which we have carried out in Trethomas, South Wales.

Phase 1 of Trethomas saw the refurbishment of 207 semi-detached Wimpey no-fines properties – all with two measures due to the funding used; CESP.

All properties benefitted from solid wall insulation (predominantly external wall insulation but some had both external and internal wall insulation) and either a boiler replacement, solar PV or loft insulation.

The awards ceremony is to be held on December 4th in London and we look forward to hearing if we are successful.

ENERGY13 cat logos-01

16 Aug 2013

SERS Training Academy Delivers its First Training Programme

We are delighted to announce that the SERS training academy have delivered their first training programme; a Health and Safety Awareness programme for EWI installers.


Mathew Cribb receiving his certificate of attendance from Keith Taylor, Health and Safety Officer


16 Aug 2013

RCT Family Fun Day – Supporting the Community

With over 33000 attending, SERS were pleased to be asked to participate once again at the RCT Homes annual family fun day.

Held at the Michael Sobell Sports Centre in Aberdare, the theme for the day was The British Lions. The huge turnout, vast amount of companies and activities, combined with scorching weather resulted in a highly successful and enjoyable day for all.

SERS were asked to attend as a result of a partnership which has existed for a number of years between SERS, RCT Homes and British Gas; in order to refurbish RCT’s housing stock.

SERS have already externally insulated hundreds of RCT Homes’ properties and a new contract has meant that this work will continue to benefit the Rhondda Cynon Taff area.

SERS and British Gas had a joint stand on the day and we were pleased to donate an XBOX 360 and Rugby Lions Tour Edition game to British Gas in order for them to give it away at the end of the day to a lucky winner; a young boy called Jake.

The console was also used throughout the day for children (and adults) to play on the game as part of an interactive activity.

Whilst there, SERS provided advice to residents whom had already had the work carried out, to those who were getting ready to have the work carried out and also to those who would like to benefit from solid wall insulation. Information was also provided on the Green Deal and ECO and the transition from CESP, as well as advice on fuel poverty. A lot of freebies were also given out!

SERS are always keen to support community events – especially in areas where we are working. We look forward to 2014’s fun day.

RCT Fun Day - August

The SERS and British Gas team

RCT Fun Day

Announcing the winner of the XBOX 360


14 Aug 2013

Proud Sponsor of Cwmaman Music Festival

As a local business SERS are once again confirmed to support the popular Cwmaman Music festival in September.

The festival was formed for the benefit of people of all ages who enjoy live music, and to promote Cwmaman and the surrounding areas. The festival is now entering its sixth year, after a fantastic first five years with headlining acts such as Alabama 3, Killing For Company, Skacasm and Madassa Soul Band, to name a few.

The event will take place on the 27th,  28th and 29th September.

“The Cwmaman Music Festival is an annual festival organised by a small group of people with a passion for music, and is a community based and non profit organisation. The festival has always been equally dependent on sponsorship from local businesses, outside grants, much volunteer work, and local goodwill. This is good for us, as it keeps us very connected with our audience, the community. Therefore, we the Cwmaman Music Festival committee would like to pay our thanks to the local businesses who continue to sponsor us, and the local people who support the festival and make it the success it’s been over the years”. The Cwmaman Music Festival Website.


For more information please visit the website here.

08 Aug 2013

NEA Annual Conference

Fuel Poverty: Commitments, Connections and Communities

Following our recent membership SERS are pleased to be able to exhibit at the NEA Annual Conference which will take place in  Harrogate from Monday 16 to Wednesday 18 September 2013; sponsored by ScottishPower.

Baroness Verma, Minister of State at the Department of Energy and Climate Change will give the Keynote Address and Luciana Berger MP, Shadow Minister of State for Energy and Climate Change will speak in Session 7, both on Wednesday 18 September.

The Conference will provide a timely opportunity to discuss the Government’s recent announcement of a new definition of fuel poverty, the progress of the Green Deal and Energy Company Obligation and help inform a new fuel poverty strategy, the consultation for which is expected around the time of Conference. It will focus on the commitment to tackling fuel poverty in the context of general poverty alleviation, welfare reform and energy justice and how tackling fuel poverty can deliver on other Government targets to address health inequalities and climate change and support economic growth.

The conference will focus on making the connection between national policy and delivery at a local level and examine what more needs to be done to eradicate fuel poverty in communities across the UK.

Come and visit us on stand 14

The Majestic Hotel

Ripon Road


North Yorkshire


08 Aug 2013

The Energy Efficiency Exhibitions incorporating Renewables Roadshow

SERS will be exhibiting at The Energy Efficiency Exhibitions incorporating Renewables Road show at Westpoint Arena, Exeter, to help to deliver everything you need to know to your region.

So if you need to get up to speed or keep your finger on the pulse of the rapidly evolving energy efficiency marketplace make sure you visit the Energy Efficiency Exhibitions incorporating Renewables Roadshow on September 10th.

You will have the opportunity to attend an extensive range of FREE presentations and demonstrations delivered by industry experts, with a sharp focus on the critical issues of the day. Visitor attractions include: Commercial, Green Deal, Policy & RHI Theatres, plus Energy Efficiency Demo Station, Renewables Demo Station & Hands-on Heat Pumps.

10th September 2013

Westpoint Arena (Devon) Ltd

Clyst St Mary



To register for free visit the exhibition website here.

05 Aug 2013

SERS Appointed to Deliver Service and Maintenance Contact in Unique Arrangement with Sovereign Housing

Specialist contractor SERS have been appointed to deliver service and maintenance to circa 1500 installations in one of the first service and maintenance contacts of its kind in the UK to be delivered by a specialist contractor.

Sovereign Housing have properties from Reading to Plymouth with various installations of renewable technologies which need maintaining in order to ensure optimum performance. Solar thermal, solar PV, ground and air source heat pumps, biomass boilers and mechanical heat and ventilation systems are the key technologies which SERS shall be servicing and maintaining.

Martin Hook, SERS’ Technical Development Manager, is an expert technical manager in renewable technologies and will be overseeing and providing specialist advice to this contract. Having written specifications, worked alongside manufacturers and having a clear and detailed insight into new products, Martin will ensure a smooth delivery of this fantastic opportunity.

Service and maintenance contracts are popular in the UK social housing market but what makes this contract unique, special and the first of its kind in the country is that the contract shall be delivered by a specialist contractor of energy saving solutions and renewable technologies.

29 Jul 2013

SERS to Participate in IRT Event

IRT is Europe’s biggest infrared thermographic survey specialist and has surveyed thousands of properties across the world.

In September, in Llandrindod Wells, IRT shall be hosting an event to provide information to Welsh local authorities, housing associations and social landlords on how to unlock ECO funding to achieve maximum support.

IRT and SERS have come together to organise an event that details the roadmap for maximising funding in hard to treat welsh properties (non-trad, solid wall, off-gas, hard-to-treat cavities).

The introduction will be presented by Shea Jones (community Housing Cymru) followed by a number of subsequent speakers from various organisations.

Places are extremely limited but if you feel like you would like to attend please email

The day shall commence at 9.45 and come to a close at 2pm. Actual date to be confirmed.

Location: Media Resource Centre Llandrindod Wells

29 Jul 2013

Increased Voucher Value under RHPP

The Renewable Heat Premium Payment (RHPP) Phase 2 has amended the amount vouchers are worth when installing certain renewable technologies.

The RHPP provides money off vouchers to help contribute towards the costs of installing renewable heat technologies in your home. The RHPP is available for the domestic market only.

Any applicants as of 20th May 2013 will benefit from the following value of vouchers for their installations

Air to Water Heat Pump £1,300

Biomass Boiler £2,000

Ground or Water Source Heat Pump £2,300

Solar Thermal Hot Water £600

Please note in order to apply for the voucher applicants are required to have a Green Deal assessment carried out.

For more information on the RHPP please visit the Energy Saving Trust website here.

24 Jul 2013

South West Office takes on Their First Work Experience Student

15 year old James Flint has just finished year 10 at school and is starting his summer holidays off with one week’s work experience with SERS.

Based in our South West office James is gaining experience out on site in Plymouth, doing site admin and observing EPC assessments being carried out.

He has also been able to spend a few days in our training academy at our head office in South Wales getting more hands on experience on how to install solid wall insulation.

By completing work experience James will have a clearer idea when going into his final school year of what he may want to do in the future as a career.

SERS regularly take on work experience students and have an established and dedicated apprenticeship programme in conjunction with our new training academy.


James cutting the insulation boards in the SERS training academy.

James cutting the insulation boards in the SERS training academy.



24 Jul 2013

A New Approach to Tackling Fuel Poverty

Early July saw the Government announce proposals which will take a new approach to tackling fuel poverty in England.

One of the key changes includes the confirmation of a change in the definition of fuel poverty. The original definition of fuel poverty was defined as “the need to spend over 10% of household income on fuel costs to maintain adequate warmth for health and comfort”.

The new definition of a fuel poor household is now:

  • Total income is below the poverty line (taking into account energy costs); and
  • Energy costs are higher than typical.


Another part of the proposal included the admission that it is likely the target date for tackling fuel poverty will be pushed back.

The main reasoning for these changes is that it was highly likely that the Government was going to miss its ambition of meeting the 2016 target date. This target placed a duty on the Government to ensure no one in England was living in fuel poverty, as reasonably practicable, after 2016.

The current action on fuel poverty is underpinned by the Warm Homes & Energy Conservation Act (WHECA) 2000. The above proposals will see a change in WHECA legislation to ‘address’ rather than ‘eradicate’ fuel poverty. Therefore it is for definite that the 2016 target will now be missed.

SERS are members of NEA (national Energy Action) who campaign to eradicate fuel poverty; as a result NEA opposes the change in definition and subsequent consequences as discussed above.

14 Jul 2013

Top compliance accreditation for SERS

We are pleased to announce that we have successfully achieved exor accreditation, demonstrating our ability to meet the rigorous pre-qualification requirements within the private and public sectors.

We recently received accreditation from exor, whose standards are recognised as being amongst the highest in the industry.

Established in 1997 to supply an efficient, outsourced supply chain service, exor understands that the management of risk is a central issue in the procuring of goods and services, adopting a thorough and robust approach to independently check and validate supplier information. Only suppliers and contractors that can attain and maintain these high standards will gain admission to the approved exor supplier database.

John Kinge, Technical Director of exor said, “Organisations need to be able to ensure that their supply partners are reliable, financially stable and compliant with all relevant legislation. A third party accreditation scheme can be an efficient way in which to manage complex compliance issues such as these.

With robust supplier management in place, the company at the top of the supply chain will have the confidence they need to outsource vital services, which removes the hassle of verification and gives piece of mind that they are adhering to regulation and industry best practice.”

Accreditation is a process in which certification of competency, viability and compliance with legal requirements and current codes of practice is presented.

The exor accreditation scheme assesses, reviews and audits suppliers’ procedures and documentation; suppliers can then be included on a database which demonstrates they have met the highest standards in the market place in procurement risk management.



12 Jul 2013

IRONMAN 70.3 UK– SERS Employee Peter Williams Raises over £1200 for Charity Scope

Commercial Manager Peter Williams has successfully completed this year’s Ironman UK 70.3 challenge in Exmoor for Scope charity on Sunday 16th June 2013

The challenge involved the following events within a time limit of 8.5 hours:-

• 1.2 mile swim          • 56 mile bike ride         • 13.1 mile run (half marathon)

Peter managed to complete the whole event in a fantastic 6 hours 30 minutes and 28 seconds.

Peter Williams Iron Man Finish Small


Speaking before the event Peter said “I have agreed to take part in this gruelling event to raise £1,000.00 for this charity to assist them to purchase the necessary resources to continue to help children and families with disabilities.”




05 Jul 2013

SERS Training Academy Opens its Doors & Welcomes A New Generation

Wednesday the 16th of May saw the first assessment day for the recruitment of electrical and plumbing apprentices for SERS Renewables.  19 candidates were invited to the SERS Training Academy to learn more about SERS and the opportunities that exist within SERS.  The potential SERS apprentices undertook practical and academic assessments but within a relaxed and friendly atmosphere focusing on enjoying and learning from the experience rather than those intense assessment days we all dread.

The tasks themselves allowed candidates to experience plumbing on the first part of the day, swapping over to electrical on the second. This went down very well with the candidates

Nathan, one of our candidates stated “the most enjoyable part of my day was trying my hand at another trade……” a comment which was widely agreed with.

The SERS Training Academy will offer both accredited and non-accredited training but will focus on  accredited training for external wall insulation (EWI). This will be supported by short duration programmes such as Health and Safety, CSCS assessments and Information Technology. The official launch of the SERS Training Academy will take place in September 2013; which will coincide with the start of our first EWI Up skilling training course for 10 SERS employees.

03 Jul 2013

SERS are Shortlisted for Insulation Installer of the Year

Following entry into the Energy Efficiency and Renewables Awards SERS we’re pleased to find out that we have been shortlisted for the Energy Efficient Insulation Installer of the Year!

The winners will be revealed on Thursday 12th September at the Ricoh Arena and we are looking forward to the event.  The opening address will be delivered by Minister of State for Energy and Climate Change, Greg Barker MP whilst the rest of the night promises to be entertaining with host Nick Hewer and Rachel Riley.


01 Jul 2013

SERS Sponsor Two Local Children’s Football Teams

Ton & Gelli Boys & Girls Club Football Team Kit Sponsorship 2013








SERS have agreed to sponsor two new young children’s football clubs in South Wales.

We have sponsored the kit for the Ton & Gelli Boys & Girls Club football team, as pictured above with SERS Contracts Manager Laurie Morris.

We are also sponsoring the Fleur-de-Lys junior football team’s new training kit.

Both clubs are close to our head office in South Wales and SERS are always keen to support the community in which we work. If you have a club or know of a group which requires sponsorship then please email to see if SERS can help.

14 Jun 2013

SERS Become PAS2030:2012 Certified for GAS installations


We are pleased to say that we are now also certified under PAS2030:2012 for the following technologies:


Gas Boilers

Oil Boilers

Heating Control

Under Floor Heating

Warm Air

Electric Storage Heaters

Light Fittings – Systems and Controls


This is in addition to already being certified for external wall insulation, internal wall insulation and hybrid.

In order to install energy efficiency measures under Green Deal installers must be PAS2030:2012 certified and SERS are pleased to have achieved. Only authorised Green Deal installers can install energy efficiency measures receiving Green Deal funding. PAS2030:2012 provides details on the necessary installation processes for the measures being installed, as well as the management of that process to guide the installation and the quality of the service provided to the customer.

If you are interested in having an installation carried out under the Green Deal please contact us for more information. If you would like more information on the Green Deal itself please click here.

If you would like free impartial advice about the Green Deal please contact the Energy Saving Advice Service on 0300 123 1234 or visit their website here.






12 Jun 2013

Donation Made to Project Gambia


We have donated £250 to Project Gambia at Ridgewood High School. The school shall use the money on their next trip to the Gambia to purchase essential lifesaving items such as mosquito nets.

By taking students to the poverty stricken area, the school are not only able to help those in need but also educate students on the issues faced across the world.

01 May 2013

SERS Have Been Shortlisted for a BITC Responsible Business Award 2013

SERS are pleased to say that we have been selected for the final shortlist for the BITC’s ‘Wales Responsible Small Company of the Year Award’.

As a member of BITC it’s a fantastic achievement for SERS to be shortlisted in these prestigious awards in recognition for the responsible practices which we carry out.

Business in the Community are a unique business movement – the largest business-led charity of its kind – committed to building resilient communities, diverse workplaces and a more sustainable future. They work locally, nationally and internationally with members to transform businesses and transform communities. They believe that responsible leadership is the ability to balance doing both.

The winners will be announced on Wednesday 26th June at the SWALEC stadium and we will have our fingers crossed!

25 Apr 2013

Proud Supporter of NEA

The NEA (National Energy Action) is a national charity which aims to eradicate fuel poverty and campaigns for greater investment in energy efficiency to help those who are poor and vulnerable and SERS have become one of their business members.
National Energy Action (NEA) is a major national charity whose work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. Working in partnership with central and local government, fuel utilities, housing providers, consumer groups and voluntary organisations, NEA aims to eradicate fuel poverty and campaigns for greater investment in energy efficiency to help those who are poor and vulnerable.

NEA achieves its objectives through
• research and analysis into the causes and extent of fuel poverty and the development of policies which will address the problem
• providing advice and guidance to installers on good practice in delivering energy efficiency services to low-income householders
• developing national qualifications and managing their implementation to improve standards of practical work and the quality of energy advice
• campaigning to ensure social and environmental objectives are brought together under national energy efficiency programmes
• developing and managing demonstration projects which show innovative ways of tackling fuel poverty and bring the wider benefits of energy efficiency to local communities.

SERS are proud to be supporting the NEA and hope to make a positive impact towards eradicating fuel poverty in the UK.

If you are in fuel poverty or need som e help or advice on how to deal with your ever rising fuel bills contact the NEA or SERS and we would be pleased to help. Their website provides a wealth of information and we highly recommend visiting it here.



24 Apr 2013

CAN Training – Day

SERS are pleased to be exhibiting at the CAN Training Day at the end of April – Sponsored by e-on. If you would like to come and see us we will be on stand 8. Places are free to certain people and the event promises to be a great day.

A New Beginning for Energy Efficiency & Fuel Poverty

National Carbon Action Network Training-Day Conference and Exhibition
To be held at the Mercure Holland House Hotel, Cardiff on Tuesday, 30 April 2013
An interactive training-day conference with a focus on ECO and the Green Deal and maximising opportunities within the new policy landscape of domestic energy efficiency and fuel poverty.
The programme includes a morning plenary session followed by three interactive workshop sessions. Lunch and refreshments will be provided.

Attendance is FREE* to employees of local authorities, registered social landlords, housing associations, primary care trusts and registered charities.
Standard delegate rate: £69 + VAT

To book your place or for more information please visit:

Carbon Action Network
The Carbon Action Network (CAN) is a not-for-profit organisation supporting local government officers with a remit for reducing all aspects of the UK’s domestic-sector carbon footprint and tackling fuel poverty.

14 Apr 2013

SERS Renewables Sponsor Championship Snooker Player Andrew Pagett

In early 2013 SERS (Solar & Renewable Technologies) Wales Ltd agreed to sponsor Welsh snooker player Andrew Pagett ‘The Welsh Wizard’. From Blackwood near the SERS old head office, SERS Renewables are one of Pagett’s main sponsors; along with Charge Crest Security.
SERS will be following and supporting Andrew’s career closely, we wish him the best of luck and will be detailing his successes over the coming months.

AP Mark Selby win









Below is Andrews’s professional profile
Born: 25 April 1982
Home Town: Blackwood, Caerphilly
Club: Tredegar Snooker Centre
Nationality: British (Welsh)
Turned Professional: 2003
Highest Ranking: #66
Highest Break: 103 Grand Prix Qualifiers 2008
Best Performances:
2011 World Championships Last 32
2012 Antwerp PTC SEMI – FINALS

Visit Andrews website here.

AP CIU champion

Winning the UK CIU (Club Institute Union) snooker championship in Derby.


05 Apr 2013

We Have Moved!

Exciting times at SERS – we have expanded and moved our head office to Caerphilly.

This move will provide many opportunities to both SERS and our stakeholders.

Our new address is below, our telephone numbers have remained the same.
Unit 3a
Gallagher Retail Park
Parc Pontypandy
CF83 3GX

25 Mar 2013

We’re Holding a Recruitment Open Day for Work in Plymouth

Are you an SME, Self Employed or looking for a career change?

SERS Ltd are Experts in Energy Saving Solutions trading for over 20 years; we have offices Nationwide and have recently expanded in to the South West due to recent contract awards.

We are currently looking to engage with the right people with a positive attitude towards quality and customer service.

We are also working alongside Regen SW through their Ready for Retrofit programme, which is supporting local businesses in the South West who are looking to develop in the domestic retrofit sector. Regen SW will also be in attendance offering free support and guidance to help your business.

If you are interested please come along and meet the team at our open day event to be held at:

From 2pm-7pm
WEDNESDAY 27TH March 2013

We are currently looking to develop the following opportunities either employed or self-employed:-

• External wall installation teams

• Plasterers

• Green Deal Assessors

• Labourers

• Office Administrator

• Resident Liaison Officers

• Surveyors

• Apprentice opportunities in external wall insulation

• Carpenters

Dont worry if you cant make it – contact us on - 
1 Emperor Way
Exeter Business Park
T: 01392 314041


28 Jan 2013

The Green Deal Has Launched

Finally, on Monday 28th January 2013, the Governments flagship initiative the Green Deal has launched. A few months later than planned, the Green Deal’s aim is to increase energy efficiency in buildings in order to reduce carbon emissions.

For more information on  the Green Deal please visit our Green Deal information section.

If you are interested in getting a Green Deal then we advise you to act quick as there is a limited amount if cash back available for the first people to have one; up to £1000 is available per household.

14 Jan 2013

SERS Become the 1st PAS2030:2012 Certified Installer for EWI/IWI & Hybrid

Out of only 5 installers currently approved through Energy Saving Trust, SERS are the only ones who are currently approved to install external wall insulation (EWI) internal wall insulation (IWI) and hybrid wall insulation.

In order to install energy efficiency measures under Green Deal installers must be PAS2030:2012 certified and SERS are pleased to have achieved this on January 2013. Only authorised Green Deal installers can install energy efficiency measures receiving Green Deal funding.

PAS2030:2012 provides details on the necessary installation processes for the measures being installed, as well as the management of that process to guide the installation and the quality of the service provided to the customer.

We are currently in the process of working towards becoming approved to install further measures under Green Deal and hope to be able to offer a full package to customers.

If you would like free impartial advice about the Green Deal please contact the Energy Saving Advice Service on 0300 123 1234 or visit their website here.


SERS Green Deal

09 Jan 2013

Planning Permission Changes for External Wall Insulation

Greg Barker, Climate Change Minister, yesterday announced that it had been agreed that planning permission rules relating to external wall insulation installations shall be relaxed.

External wall insulation is applied to the external of a building and therefore changes the appearance of a property to some extent and therefore under old rules required planning permission. This announcement now means that the majority of home owners will be able to have external wall insulation installed and it be classed as a ‘permitted development’ and so the works will not require specific planning permission.

For buildings in conservation areas and which are listed the rules will remain the same and will require planning permission.

The main reason for this change in planning rules is to encourage the take up of solid wall insulation under the green Deal in order to improve the energy efficiency of buildings. Visit these pages for more information on external wall insulation or the Green Deal.

If you would like further information on planning permission or to find out if your property is eligible for external wall insulation please contact us and we can advise you.

20 Dec 2012

Christmas 2012

SERS will be closing on Friday the 21st December and returning on the 2nd January 2012.
Should you have any emergencies please call 01543 889080 and leave a message and we will get back to you as soon as possible. Alternatively email and we will respond on our return.

May we wish you all a warm and merry Christmas and a very happy new year,

From all at SERS.

20 Dec 2012

Two Wins at the NIA Awards for SERS

We are pleased to announce that we have won two of the prestigious National Insulation Association (NIA) Awards. One for ‘Best Customer Service’ and the other for ‘Social Housing/Regeneration Project’.

The social housing project was won for the impact made upon the Penywaun Estate in Aberdare, Wales. Commencing in September 2010 and completing in April 2012 this regeneration project saw the refurbishment of over 400 1960’s non-traditional properties with the installation of external wall insulation to improve their thermal performance. The mix of BISF, Laing Easiforms and Arcal properties were owned both privately and by client RCT Homes.

The NIA are a leading trade association in the UK for the insulation market and winning these two awards is a huge achievement for all at SERS. As a member of the NIA we are fully committed to maintaining and raising the standards within our industry.

07 Dec 2012

SERS Raise £1370 for Local Charity Llamau

SERS are pleased to have been able to present a cheque for £1370 to local charity Llamau.

A team of eight raised the money by completing the Yorkshire three peaks challenge. Employees of SERS, family and friends travelled to the Yorkshire Dales National Park to climb to the summits of Pen-Y-Ghent, Whernside and Inglebrook. The challenge saw them climb a total of 1672 metres over a distance of 25 miles in under 12 hours!

Front Row Left to Right: Ben Mitchell, Paul Freeman, Andy Tichy, Gloria Browning, Gaynor Howell
Back Row Left to Right: Paul Ivins, Del Hughes, Richard Davies


This is the second year running where SERS have raised money for Llamau ; with the Welsh three peaks challenge being tackled last year and £1161 being raised.

Llamau is SERS’ chosen charity for 2012 and they are pleased to be able to support them in this way, especially with Christmas around the corner. Llamau (Reg 701772) is a charity which the helps the homeless young people and vulnerable women of Wales by providing them with practical support, care and security.

SERS would like to say a special thank you to fellow walker Ben Mitchell, whom without his navigational skills the challenge would have been a lot harder.

Presenting the cheque to Llamau

07 Dec 2012

SERS are shortlisted as finalist for the 2013 Sustain’ Magazine Awards

Penywaun External Refurbishment Project, has been shortlisted in the ‘Award for Community’ of the sustain’ Magazine Awards 2013, organised by sustain’ Magazine in association with Marshalls.

The sustain’ Magazine Awards celebrate standout achievements and successes in the field of Sustainability. The trophies will be presented at an awards ceremony on Tuesday 5 March at the Guoman Hotel overlooking the River Thames and Tower Bridge in London.

Started in December 2010 and completed in April 2012, this regeneration project has seen the refurbishment of over 400 1960’s non –traditional houses with the installation of external wall insulation to improve their thermal performance. The mix of BISF, Laing Easiform and Arcal properties were owned both privately and by client RCT Homes.

Steve Oxley, Editor of sustain’ Magazine said: “Now in their fifth year, the sustain’ Magazine awards 2013 has seen an extremely high-calibre of entrants demonstrating best practice in sustainability across the built environment spectrum. It is an amazing achievement for SERS to be shortlisted in the face of such strong competition. We are thrilled to be able to host the awards ceremony that recognises the hard work and commitment of those companies and organisations achieving such high levels of excellence.”

Last year more than 300 people attended the event, which was hosted by one of most amusing award hosts in the country.

The sponsors of the awards are: Land Securities and Galliford Try Partnerships.


One of the Penywaun homes with external wall insulation

03 Dec 2012

Children in Need

In order to participate in some way this year to the national Children in Need fundraising, SERS made a donation of a camera to Merthyr Valley Homes. The camera was included as one of their raffle prizes and ended up being a star one; thus encouraging a big response in terms of ticket sales.

Overall Merthyr Valley Homes were able to raise a huge amount for the great cause and SERS were pleased to receive a thank you letter for their contribution.




28 Nov 2012

SERS Sponsor Local Comedy Night – Stand Up For ASIST

SERS are pleased to have sponsored a local charity night close to their Midlands office this November.

The night consisted of a number of volunteer stand up new acts who wished to do a five minute routine; with each of them having to raise sponsorship money in order to participate. In return the volunteers benefited from training by the Liverpool Comedy Club ready for their night in the spotlight. In total around £1800 was raised for charity Asist.

Established in 1994, Asist provides specialist independent advocacy support focussed on one-to-one, issue – based advocacy services for people with learning disabilities, physical disabilities and / or mental health conditions. Advocacy is about enabling people who have difficulty speaking out to speak up and make their own informed, independent choices about decisions which affect their lives.

For more information on Asist or to make a donation to support their works please visit their website here.

20 Nov 2012

SERS are Short-listed in Pride in Your Place Awards

SERS have been short-listed in the Best Environmental Business category in the Caerphilly County Borough Council ‘Pride in Your Place’ Awards.

SERS are currently installing a variety of energy saving measures, including external wall insulation, internal wall insulation  lift insulation, boiler replacements and solar PV onto homes across six different areas within Caerphilly.

In total over 800 properties shall benefit from  a selection of these works which promise to make them more energy efficient. Working on a variety of privately owned and council owned properties, SERS can guarantee occupants reduced fuel bills, increased warmth and better living conditions thanks to the works.

The awards ceremony is being held on November 23rd at Ty Penallta and SERS are very hopeful of winning this prestigious environmental award.


16 Nov 2012

SERS Get Qu?zzical for Get Connected

SERS were pleased to be able to participate in The Inaugral Get Connected Charity Quiz Night for the Energy industry on November 8th.

Sponsored by British Gas the event was attended by teams from a variety of companies and a selection of the current Strictly Come Dancing line up and sporting celebrities.

Although SERS didn’t win the quiz, which consisted of questions on a variety of topics from Strictly to geography to energy efficiency, we didn’t come last!

The event, which raised well over £100,000, was held in order to raise money for Get Connected. Get Connected is a charity that enables every young person in the UK to find the help they need to support their emotional and physical well being. There are nineteen million children and young people under the age of 25 in the UK. In the Get Connected survey of 2006, four out of five young people didn’t know where to turn with their problems. Get Connected is the free helpline for these young people, who know they need help but don’t know where to find it.

All companies made a financial contribution in order to participate in the event. One of the highlights was that each table had its own celebrity, with teams being able to bid for additional ones for different rounds; allowing for extra fundraising.

The celebrity on SERS’ table was Anton du Beke from Strictly but unfortunately he was bid upon by another team for the round of strictly questions!

Group Director Lyndon Jones with Anton du Beke

Group Director Lyndon Jones with Anton du Beke

Well done to all those who participated and raised money for this great cause.

The Get Connected Logo

05 Nov 2012

SERS to Exhbit at The First ‘Homes’ Event

SERS shall be exhibiting at the first ever Homes event on Wednesday 14th and Thursday 15th of Novmeber at London Excel – stand B16.

Homes 2012 is an exciting new event for the affordable housing community and is a must for everyone involved in asset management, repairs and maintenance, retrofitting and sustainability in housing.

If you are involved in the asset management of housing as a registered provider, local authority, ALMO or private landlord, Homes is the event you cannot afford to miss.

We would like to invite you as our guest to the event, please visit the site here to register for free.


31 Oct 2012

Providing Energy Efficiency Advice to Homebase Customers

SERS shall be providing advice on how to improve energy efficiency  to customers visiting the Homebase Store on Newport Road Cardiff this Saturday. Providing information on reducing your fuel bills, keeping warm his winter and how to go about installing renewable technologies there is something for everyone.

Which not come and have a chat and see what we can recommend you on how to improve your energy efficiency.

Cardiff Newport Rd

  • Avenue Retail Park, Newport Road, Cardiff, South Glamorgan, CF23 9FF
31 Oct 2012

SERS Exhibit at Dumfries Energy Exhibition

Saturday 27th October 2012 saw our Scottish office attend and exhibit at the Dumfries Energy Exhibition. Providing advice on how to reduce fuel bills and improve energy efficiency SERS discussed both insulation and renewable technologies. Held by the Energy Saving Scotland Advice Centre the day offered both practical advice and information on financial assistance on installing this technology.

With winter just around the corner it was an excellent opportunity for those close by to visit and get free advice on a variety of topics including how to make your home warmer and how to make money from becoming more energy efficient.

29 Oct 2012

Big Energy Saving Week

Big Energy Saving Week was held on the 22nd – 27th October this year and SERS were keen to get involved and raise the awareness of the importance of energy saving. Ran by Energy Saving Trust the week had a clear theme and set of objectives.
‘Feeling the pinch’: helping householders manage fuel bills
• Connect people with sources of help
• Raise awareness of what people can do to help themselves pay their fuel bills
• Focus on helping vulnerable people and those that are perhaps not usually classified as ‘vulnerable’ but are shown to have trouble paying fuel bills
• Helping communities and people ‘prepare for winter’
• Outreach events for communities
• Provide lasting benefits and a legacy of energy saving for the future
SERS were unable to run an event in their local community specifically for this week but will continue to hold open days and carry out school visits to discuss the importance of energy saving.
As an alternative SERS decided to run a quiz internally for employees in order to test their knowledge on how much energy can be saved as a result of installing the technologies which we offer.

For more on the week visit The Energy Saving Trust website.


10 Oct 2012

Retro Expo – A New Adventure For SERS

SERS are pleased to announce that they shall be exhibiting at the first ever Retro Expo exhibition at the NEC, Birmingham in October.

Held from 30th Ocotber – 1st November, Retro Expo is dedicated to the low carbon refurbishment of existing buildings in the domestic, commercial and public sector markets. It will bring together thousands of professionals from across the supply chain, from Green Deal Providers, RSLs, local authorities, housing associations and blue chip occupiers and landlords to specifiers, assessors and installers. Retro Expo provides high quality educational and networking opportunities, and showcases innovative technical solutions that will make possible the retrofit of 26 million homes and 1.8 million commercial properties by 2050. The event is supported by a range of key industry bodies, is an Official Event of The Green Deal and is delivered in partnership with the Department for Energy and Climate Change and the BRE.

For a free invite please email and visit us on stand A2.

For more information visit the site here.

01 Oct 2012

SERS to attend Dumfries Energy Exhibition

SERS will be exhibiting and providing advice at Dumfries Energy Exhibition – come and see us to see how you can improve your energy efficiency.

With winter just around the corner you may want to make the switch to a more affordable source of heating. For example a heat pump or wood-fuelled boiler may provide a better heating solution for you. Not only is it kinder to the environment it can also make a difference to your energy costs potentially saving you hundreds of pounds each year.

There is a range of financial support available:
• Interest-free loans of up to £10,000 from the Scottish Government, with a payback of 8 years;
• Grants of up to £1,250 from the UK Government.
This could mean that your upfront costs are either mostly or even totally covered, for example, if you bought an air source heat pump for £9000 you could claim an £850 grant towards the cost of the system plus a £8,150 interest free loan!

In addition to this, you may be able to earn cash from your heating system through the UK Government’s Domestic Renewable Heat Incentive scheme, subject to meeting the eligibility criteria. This scheme should be available from summer 2013.

The Energy Saving Scotland advice centre is holding an Energy Exhibition on Saturday 27th October at the Cairndale Hotel in Dumfries to showcase energy efficiency and renewable technologies. There will be exhibitors showing the latest technologies to not only make your home cosier, but to provide heat and power using alternatives to traditional fuels. Come along and talk to our advisor’s between 10.30am and 3.00pm to find out more about the financial and practical support on offer.

20 Sep 2012

ING Direct Finds Solar Panels Most Desirable Property Extra

Mortgage lender ING Direct has revealed that the British public have deemed solar panels as the number 1 ‘non essential’ desirable extra  looked for when buying a property. With property owners deeming them the best way to boost the attractiveness of their property to buyers.

Joint second most desirable extras in the list were a weekly bin collection and satellite TV connection.

17 Sep 2012

Cwmaman Music Festival

SERS are please to be assocaited once again with the Cwmaman Music Festival

Held on the 29th – 30th  September in Aberdare the festival promises to be an excellent event for all ages.

The festival was formed for the benefit of people of all ages who enjoy live music, and to promote Cwmaman and the surrounding areas. The festival is now entering its fifth year, after a fantastic first four years with headlining acts such as Alabama 3, Killing For Company, and Madassa Soul Band, to name a few.

For tickets and details about attending please visit the offcial website here.

14 Sep 2012

Tutbury Eco Fair (Saturday 29th September)

SERS are pleased to announce that they are one of few exhibitors to exhibit at Tutbury Eco Fair – held by Tutbury Eco Power. New for 2012, the fair has the objective of raising people’s awareness of environmental impact and to encourage people to think about choosing environmentally friendly products and therefore reducing their carbon footprint.

Held at Tutbury Institute High Street, Tutbury, DE13 9LS with the majority of the stalls being indoors the day promises to be very informative for the local community.

The event is to be held on Saturday 29th September from 11am until 4pm. SERS will be providing information on external wall insulation and its key benefits along with internal wall insulation, replacement boilers, heat pumps, solar PV and solar thermal.

We will also be able to provide you with details of any funding which you may be eligible in relation to installing the above technologies.

12 Sep 2012

Hospice of the Valleys Say Thank you

Today we received a wonderful letter from Hospice of the Valleys thanking us for a donation which we made following a competition which we ran back in June.

Whilst exhibiting at an event held by the Chartered Institute of Housing in June we ran a competition which allowed attendees to enter for the chance of winning a £200 donation to the charity of their choice. An employee from Tai Calon won and chose to donate the money to the company’s charity of the year; Hospice of the Valleys.

The letter reads “the money will help with the care that we provide for patients with life threatening illnesses. This care includes full support for families and extends through treatment and if appropriate into terminal care and bereavement. The Hospice of the Valleys beings a ray of light into lives turned upside down by being diagnosed with cancer”.

We at SERS agree that Hopsice of the Valleys are a wonderful charity which deserves to be supported by all.
For more information on what they do and how you can support their works please visit their website.

To see our Mike Roberts presenting our cheque please visit the article here. 

24 Aug 2012

SERS to attend Renewables Road Show

SERS will once again be attending the Renewables road show in order to keep up to date on all things that are renewable!

The event promises to be extremely valuable and provide essential information for the next 12 months.

We will be at the Ricoh Arena, Coventry on the 13 September 2012 should you wish to meet with us.

For more information on the event please visit the website here .

17 Aug 2012

SERS Sponsor Luctonians and Install PV System

SERS have installed a 4kWp photovoltaic system on Luctonians Sports Club as part of a mutually beneficial sponsorship deal.

Based in Herefordshire, Luctonians is a multi-sports club for all ages. With 6 pitches, and a variety of rugby and cricket teams as well as other sports, they are a community club offering excellent facilities.

In July SERS installed the 14 panel system which is expected to provide an annual output of 3,154.94kWh. As a result Luctonians are to benefit from reduced fuel bills and increased profits thanks to feed in tariff payments. They have also reduced the carbon footprint of the club.

SERS wishes all of the teams based there the best of luck for the future.

The install at Luctonians

07 Aug 2012

Charitable Donation to Hospice of the Valleys

SERS have had the pleasure today of presenting Hospice of the Valleys with a cheque for £200 to help towards all of the great work which they do. Back in June 2012 SERS ran a competition whilst exhibiting at CIH Manchester, the prize for the lucky winner was £200 to donate to a charity of their choice.

The winner was an employee from Tai Calon, Blaenau Gwent’s largest provider of social housing.  Tai Calon’s charity of the year is Hospice of the Valleys and as a result they were the charity to receive the money.

Hospice of the Valley’s provides care and support to people and their families who are suffering from cancer or a life threatening illness free of charge. From expert advice, help with medication and a bereavement service they can be there every step of the way. For more information on Hospice of the Valleys visit their website here.

SERS’ Mike Roberts handing cheque to Kevin Davidge from Hospice of the Valleys

27 Jul 2012

RCT Homes Tenant Fun Day

SERS had a fantastic day exhibiting at RCT Homes’ fun day and were very pleased to have been asked to exhibit once again.

Held on July 26th at Aberdare’s Michael Sobell Centre the turnout was fantastic and the weather was perfect for the event. It was expected that over 1000 people would visit!

All RCT Homes tenants and leaseholders were invited to join in the fun which included games, donkey rides, a petting zoo and many more activities.

SERS have installed external wall insulation onto well over 500 RCT Homes properties and it was nice to meet up with some of the tenants which have had the work carried out and are reaping the benefits.

One of the RCT properties at Penywaun

The day was free to all and RCT Homes put on free buses throughout the valleys to make it easy for visitors to get there. There was even free tea, coffee and drinks available.

SERS were asked to exhibit in order to provide information about the external wall insulation aspect of RCT Homes’ refurbishment scheme.

Are you an RCT Homes tenant who has been lucky enough to have external wall insulation installed? If so we would love to hear of the impact external wall insulation has made.

Laurie Morris (SERS) and Adrian Tattershall and Rod Keeble (RCT Homes)

Laurie Morris and Richard Davies from SERS enjoying the day!

10 Jul 2012

The Big Cheese

SERS for the first time will ths year be exhibiting at The Big Cheese event in July.

Brought by Caerphilly County Council the big cheese is an event which has loads to offer and promises to be a fun family weekend. With music, food, a funfair and stalls there is something for everyone.

SERS will be providing information on energy saving solutions and advising people on how they can cut their fuel bills and become more environmentally friendly.

It is held on the 27th – 29th July and is free to enter.

Come and visit us at stall 10 in the commercial stalls section.

06 Jul 2012

SERS are Shortlisted in the INCA Awards

SERS are pleased to announce that they have been shortlisted in the INCA awards 2012. Penywaun (phase1) has been shortlisted along with 4 other projects in the Domestic Refurbishment – Low Rise (6 houses or more) category. The shortlisted entrants were announced on July 4th with the awards ceremony taking place in early October.

Phase 1 of the Penywaun scheme took place between December 2012 and March 2011 and saw the refurbishment of 333 non-traditional properties.  A mix of BISF (91), Easiform (88) and Arcal (154) properties all had external wall insulation installed to improve their thermal performance.

Out of the 333 properties a large majority of these were RCT owned whilst a small proportion were owned privately; all works were carried out with residents in situ.

Poor weather threatened to delay works on the scheme as many of the properties were worked on during the winter months. Careful planning and programming however enabled us to deliver on time as agreed with RCT.

Image of two houses completed with external wall insualtion in penywaun

Two Houses in Penywaun with External Wall Insulation

01 Jul 2012

Fernhill Takes Centre Stage for BITC Filming

May saw a film crew arrive on site in Fernhill to make a short video outlining the work which is being carried out there. The reason for the filming was that RCT Homes had been short listed for Responsible Company of the Year in Business in the Communities’ Wales Impact awards; part of the Awards for Excellence 2012. RCT chose Fernhill as one of their projects to focus on as they felt it was one of the contracts which made the most impact to the community.

Acting For the Camera

The filming took just over two hours and focussed on a variety of areas on the estate including finished houses and ones in progress. An interview was also held with a member from RCT homes, a member of Fernhill Residents Association and Richard Davies, Site Manager for SERS. To take a look at the video which also looks at two other RCT homes projects, click here.

Site Manager Richard Being Interviewed

We are pleased to say that RCT Homes won Responsible Company of the Year as announced on June 21st in Cardiff.

“The top accolade, the Welsh Government Responsible Company of the Year, went to RCT Homes, who were recognised for their work transforming lives and communities.  The company which was only established in 2008 was seen to have made significant progress on all aspects of its corporate social responsibility programme in a short time and for ‘living and breathing’ their pledge to be ‘more than a landlord’.  RCT Homes are the first social landlord to receive this prestigious Award”. BITC website.

Business in the Community are a business led charity which stands for the promotion of responsible business practice. They work alongside companies to help to integrate responsible practices and connect them with local communities, all with the aim of tackling social and environmental issues.

SERS are a member of Business in the Community and hope to enter some of their prestigious awards in the coming  years.

Some of The Properties in Fernhill

29 Jun 2012

Continued Support for Fire Safety

For the second year running SERS are pleased to announce that they have supported the local Fire Safety Awareness Publication.

The book provides children with valuable information about fire safety and prevention. Our allocation of books will be donated to a local primary school.

15 Jun 2012

SERS Support Music and Arts Festival

Set in a rural village in Cheshire, Audlem music and arts festival was started twelve years ago to celebrate the talents of the local community.

The festival was held 31st May – 5th June this year, and SERS were proud to sponsor the event. With a variety of music and other talents there was something for everyone .

For more information and to keep an eye on next years event visit the Audlem Festival Website.

29 May 2012

Top Safety Accreditation for SERS Ltd

SERS is one of the latest group of successful companies to join a leading edge scheme, designed to help industry improve its safety record.

SERS have recently received accreditation from SAFEcontractor, a programme which recognises very high standards of health and safety practise amongst UK contractors.

The company’s application for SAFEcontractor accreditation was driven by the need for a uniform standard across the business.

“We achieve the highest health and safety standards by increasing our Awareness of the benefits that sound health and safety management can bring to the business, Believing that sound health and safety management is morally and legally the right thing to do, having Conviction from all levels within the organisation towards our goals and through Determination to keep going when it’s not always the easiest option to take (ABCD). Keith Taylor, H and S Manager.

SAFEcontractor accreditation is expected to enhance the company’s ability to attract new contracts and its commitment to safety will be viewed positively by its insurers when the company liability policy is up for renewal.

SAFEcontractor is applicable to most sectors although it is particularly relevant to food manufacture, property, facilities management, retail and leisure sectors, all of which are big users of contract services.

John Kinge, Head of Risk at SAFEcontractor said, “Major organisations can no longer run the risk of employing contractors who are not able to prove that they have sound health and safety policies”.

“More companies need to understand the importance of adopting good risk management in the way that SERS has done. The firm’s high standard has set an example, which hopefully will be followed by other companies within the sector”.

Under the SAFEcontractor system, businesses undergo a vetting process, which examines health and safety procedures and their track record for safe practice. Those companies meeting the high standard are included on a database, which is accessible to registered users only via a website,

Employer-organisations who sign up to the scheme can access the database, enabling them to vet potential contractors before they even set foot on site. These employers agree that, as users of the scheme, they will engage only those who have received accreditation.

Over one hundred and fifty major nation-wide businesses, from several key sectors, have signed up to use the scheme when selecting contractors for services such as building, cleaning, maintenance, refurbishment or electrical and mechanical work.

SAFEcontractor is a third party accreditation scheme that assesses health and safety arrangements. Many major clients recognise the scheme and accept the SAFEcontractor certificate as confirmation of competency. You only need to be assessed once and not by every client and prospect.

28 May 2012

July’s Feed- in Tariff Cut Postponed

Last week it was announced that the proposed cuts which were to be made in July have been postponed until August.

DECC ( The Department for Energy and Climate Change) announced on the 24th May that the cuts to the Feed-in tariffs for solar PV shall not go ahead in July. The new reduced rate of 16p/kWh will be paid for 4kW systems as of August 1st.

In the meantime the extra month at the higher rate is expected to see many people take the opportunity to benefit last minute.
For more information please see DECC’s website.

15 May 2012

100% Recycling Target on Rotherham Site

As a contractor working in partnership with Rotherham Metropolitan Borough Council it is important that we consider and protect the environment in which we operate. Our site in Rotherham commenced in January 2012 and has a fantastic approach to recycling; 3 months into the project Site Manager Mark Nadin is keeping to his 100% recycling target.

Back in January 2012 Mark said:

“ Here at Rotherham, we have been working with Ron Hull skips and recycling centre and we have set a target of recycling 100% of our polystyrene waste. We have a 20 yard skip in the compound that is used for EWI off cuts to allow them to be recycled. All operatives have been briefed as to my intentions and this will be closely monitored as I feel this will be a great achievement. All other waste will be put into 2 skips and sent as mixed waste, where it will be separated at their waste transfer and recycling centre”.

As of mid-April 2012 the site has recycled 100% of their polystyrene offcuts as hoped for; this totals over 60 cubic metres and in turn equates to four 20 yard skip fulls being saved from landfill.

The sites mixed waste continues to be taken to Ron Hull recycling centre where it is separated and then recycled.

SERS are in the process of installing external and internal wall insulation onto over 350 properties in the Holmes area of Rotherham to improve their thermal efficiency and reduce carbon emissions under a Community Energy Saving Programme. The work is being carried out in association with British Gas and Br Testing. To date around 100 properties have had the works carried out and we are extremely pleased with the recycling which is being done on site. The polystyrene which is being recycled is produced as an offcut from the insulation boards which are being fitted to the solid wall properties.

10 May 2012

CIH Housing 2012

SERS will be exhibiting at the Chartered Institute of Housing’s Housing Conference and Exhibition in Manchester. The three day event in June will see the launch of the new SERS Energy Saving Solutions.

Stand G60
12th – 14th June 2012

Please email should you wish to receive an invite to the event.

23 Apr 2012

Supporting the Safety of Local Children

SERS Cannock are pleased to have been able to sponsor the 2012 local Road Safety booklet; Practical Advice – Keeping Children Safe.

The booklet which is given to children across the country hopes to inform and raise awareness of the importance of road safety. It includes information on playing safe, riding your bike safety including maintenance of bikes, and how to be safe as a pedestrian.