Author Archive

24 Nov 2014

Over £30m Worth of GDHIF Vouchers Could Expire!

The Department for Energy and Climate Change issued their ‘Domestic Green Deal and Energy Company Obligation in Great Britain, Monthly report’ yesterday and it showed that over £30m worth of GDHIF vouchers could expire!

Having analysed the statistics released by DECC, the NIA (National Insulation Association) have identified that over £30m worth of GDHIF vouchers could expire if the claim rate for October remains the same  for December and January.

20,609 Green Deal Home Improvement Vouchers (GDHIF) were applied for before the fund closed in July – providing a total budget of £111m.

As of the end of October 2014 6,687 vouchers (worth £29.9m) had been claimed and paid for.

Over half of these (3,452) had been claimed in the month of October alone ( worth £16.4m). Over half (55 per cent) of these measures have been for solid wall insulation.

If Octobers run rate is to continue for December and January, until the vouchers expire at the end of January 2015, then there will be over £30m worth of vouchers unclaimed.

Discussing the potential left over budget and taking into account the new round of funding due to launch at the end of November 2014 n( worth £100m) the NIA state that they “continue to push for any vouchers that are not redeemed to be recycled so that the additional £100m is truly additional”.

29 Oct 2014

SERS Supports Second Fuel Poverty Charity

SERS have become a member of Energy Action Scotland.

Energy Action Scotland (EAS) campaigns for an end to fuel poverty in Scotland and is the only national body with this sole remit. Set up as a charity in 1983, EAS seeks to develop and promote effective solutions to the problem of cold, damp and expensive to heat homes.

EAS’s mission statement is to eliminate fuel poverty in Scotland. Its corporate aims are:

  •  Raising awareness of fuel poverty, particularly as it affects low income households; maintaining fuel poverty as a national issue of high priority; and working towards affordable warmth for all;
  •  Identifying effective solutions which can transform cold, damp houses into warm, dry homes;
  •  Researching fuel poverty and related issues in order to provide in-depth understanding of the causes and effects and to promote best practice;
  •  Securing public and private investment for domestic energy efficiency initiatives.

In order to achieve these aims, EAS needs the support of its members of which SERS is now one .Members are essential in giving EAS insight into how much progress has been made and what else needs to happen. Membership fees are also important in enabling EAS to fund its work. As a member, SERS will be supporting an effective and well established campaigning organisation.

EAS are the second fuel poverty charity which SERS has supported as we have been a member of National Energy Action (NEA) for two years now. National Energy Action (NEA) is the national charity which aims to eradicate fuel poverty and campaigns for greater investment in energy efficiency to help those who are poor and vulnerable.

SERS are proud to be able to support both NEA and EAS in order to help eradicate fuel poverty. As part of our membership to both organisations we will be continually communicating our message of the importance in insulating housing in order to dramatically reduce fuel bills and thus alleviate the effects of fuel poverty.

Solid wall insulation can save homes hundreds of pounds a year on their fuel bills . It also helps occupants keep homes warmer for longer. Homes in fuel poverty don’t always have the resource to be able keep themselves both warm and pay for essentials such as food. And as a result, they often go without adequate heating which can affect their health. Solid wall insulation will help to alleviate this by making their homes warmer allowing them to be both warm and fed.

 

Energy Action Scotland Logo

23 Oct 2014

Big Energy Saving Week – Press Release

Insulation industry chief spells out the importance and benefits of home insulation

The Chief Executive of the National Insulation Association (NIA) urges the public to take heed and think insulation first during Big Energy Saving Week. Neil Marshall, NIA Chief Executive said “20-24 October is Big Energy Saving Week and will see numerous helpful facts given about saving costs on fuels bills. But we must stress that above all else, fitting adequate insulation first needs to be the priority. Doing so will enable householders to make major savings on their fuel bills year after year without even having to think about it.”

The amounts that can be saved on fuel bills are substantial;

 Solid wall insulation will save up to £460 per annum
 The correct depth of Loft Insulation can save £250 per annum
 Draught Proofing will provide a yearly saving of up to £50

Marshall went on to voice his concerns over the millions of households that are yet to be properly insulated “It is staggering that despite years of campaigning, and rising energy bills over 7 million solid walls and 5 million cavity walls still need insulating. There are also 7 million lofts that have inadequate insulation and are in need of topping up!”

The NIA is therefore urging householders to contact an NIA member ( SERS is a NIA member) to find out if their home requires insulation and to arrange a quotation. Householders can be safe in the knowledge that an NIA installer will have signed up to a strict Code of Professional Practice, meaning peace of mind comes as standard with an NIA member.

 

21 Oct 2014

Huge Success at Grand Designs Live 2014

The October saw SERS exhibit at Grand Design Live for the first time at their NEC show and what a success it was.

70,000 visitors over four days meant that we were continually kept busy having some great conversations with people carrying out new build, self-build and refurbishment projects all over the UK.

Our render brick demonstration went down great with many people stopping to see what we were up to as they had not seen anything like it before and were unaware it was possible to create a brick appearance using two coloured renders.

The event was such a success that we are pleased to say we have booked our stand for 2015 already! As soon as we get some information nearer the time we will let you know – including discount tickets!

If you didn’t manage to speak to us or make Grand Designs Live please contact us on 0845 519 8570.

21 Oct 2014

Industry Bowled Over by Success at INCA 2014 Awards

The Insulated Render and Cladding Association (INCA) 2014 Awards were presented by former England cricketer Darren Gough at a black-tie gala dinner on 16 October in front of 300 industry guests.

The awards showcased how external wall insulation (EWI) has been used successfully over the past year to ensure buildings are not only energy efficient but have a positive impact on the people who live or work in them and the wider community.

The coveted Project of the Year Award was won by Saint-Gobain Weber Ltd and Primars Coatings Services Ltd for Kilburn Gate in London, a 1950s residential development which was refurbished to ensure a high level of energy efficiency for residents but not at the expense of the striking, original architectural features.

There were also awards for sustainability and training which were won by Brett Specialized Aggregates and SERS Energy Solutions respectively.

Following on from the huge success of last year’s inaugural event and with support from a range of stakeholders including CITB, E.ON and QANW, the event at the prestigious Sheraton Park Lane Hotel in London was the perfect platform to showcase how EWI is ‘Transforming Buildings, Changing Lives’ to the benefit of individuals, families and local communities.

INCA Chairman Pádraig Barry, undertaking his first official engagement since being elected in July, said:

“It has been a difficult year for the EWI industry and changes to ECO and GDHIF have left many with a feeling of uncertainty. That is why I am particularly proud to see our members rising to the challenge in the Awards and it was very rewarding to see the wide range of projects that not only demonstrate skill and innovation, but have helped so many people in fuel poverty.”

17 Oct 2014

SERS Win an INCA Award for Training

SERS is celebrating after winning a highly coveted INCA award. The INCA awards are a celebration of EWI innovation and excellence.

Over 300 people attended the awards ceremony in London on the evening of 16th October 2014 to hear SERS be announced as winners in the in the Training Category.

This accolade recognises SERS’ commitment to training and our investment made in the insulation industry to ensure high standards of insulation installs are delivered. SERS have long realised that training is not only an investment in today’s employees but an investment in the skills of tomorrow’s workforce.

SERS are committed to delivering a quality product and service by developing the skills of local people. Like many sectors specialist construction has suffered from a shortage of skills. As a result, SERS unveiled an apprenticeship programme to give youngsters the opportunity to gain experience and qualifications in a wide range of construction skills. This programme will provide SERS, as well as other companies, with the next generation of specialist solid wall installers.

Our innovative and impressive training facility specialises in external and internal wall insulation and offers NVQ’s in this subject, supported by shorter bespoke programmes in health and safety and industry specific topics such as scaffolding, to both employees and the community.

SERS currently have 24 apprentices across the UK in a number of trades including plastering, plumbing and electrical. 1834 training hours were completed in 2013 and included studying subjects such as NVQ EWI, Asbestos Awareness, Diversity & Equality, First Aid, Excel, Manual Handling, Domestic Energy Assessor, Procurement in the Workplace, SMSTS and SSSTS.

The training academy and talent management programme supports SERS in achieving our vision of becoming a leading provider of energy saving solutions for buildings and houses in the UK. SERS’ training strategy has created a highly motivated workforce with a low turnover of employees.

It is a great achievement for SERS to have been awarded this highly sought after industry award.

The Insulated Render and Cladding Association (INCA) is the recognised trade association for the external wall insulation (EWI) industry, representing the major system designers, a nationwide network of specialist installers and the key component suppliers.

 

10 Oct 2014

An Extra £100m of Funding for Insulation

Homeowners are to get a second chance at claiming Green Deal Home Improvement Funding (GDHIF) thanks to an extra £100m in subsidies offered by Government.

We are pleased to announce that those who missed out on the abruptly stopped GDHIF will get a second chance at claiming money towards the cost of solid wall insulation in 2014.

With details being announced in late November, SERS welcome this news as the next round of funding was not due to become available until March 2015.

Although the level of funding available for each install is still unclear, we are hopeful that homeowners will be able to claim up to £6000 per property for solid wall insulation; making the level of cashback the same as it was before in June.

In June, £120m of funding became available. When announced, the GDHIF promised £50m of the £120m would be spent at the higher funding rate of £6000 for solid wall insulation. The idea being that once the first £50m had been spent DECC would review the funding levels and advise how the rest of the funding should be spent between then and March 2015.

However, 22nd July saw the announcement that almost the full £50m had been allocated in vouchers and as a result announced that the fund would close at midnight on the 24thJuly. However, a huge rise in applications in these two days has meant that the remaining £70m has been spent meaning that the full £120m had gone in just seven weeks.

 

Early evening on the 24th July DECC closed the voucher claims process and declared the Green Deal Home Improvement Fund closed until March 2015 as claims were being made a rate no one could predict.

 

As soon as we hear about the level of funding and how to become eligible we will announce it on our site. 

 

08 Oct 2014

SERS Technology Displayed in National Centre

SERS is now displaying its home insulation technology at the National Centre of Refurbishment Excellence.

We are exhibiting samples of state-of-the-art external wall insulation in the CoRE building in Longton, Stoke-on-Trent. The building – the national centre for sustainable building refurbishment – includes a permanent exhibition of the latest and best sustainable technology developments.

The SERS display is in the CoRE Innovation Zone and will demonstrate the effectiveness of modern wall insulation, as well as different finishes, including a simulated brickwork finish.

The display will be seen by visitors to the building, which is itself an example of sustainable refurbishment, achieving BREEAM low energy standards in a converted 19th century pottery works.

CoRE is the independent not-for-profit national centre for green retrofit skills in the built environment. The organisation aims to achieve a low carbon UK through specialist knowledge and materials for insulating homes and buildings.

SERS director Mike Roberts said he was delighted to be exhibiting SERS technology in such a nationally important building.

“Our display will demonstrate ways to improve energy efficiency in homes and buildings, while at the same time enhancing the appearance of a property. SERS supports all efforts to make buildings as energy efficient as possible,” he said.

Our external wall insulation demonstration at CoRE

Our external wall insulation demonstration at CoRE

06 Oct 2014

Tenant Liaison Officer – Scotland

An experienced TLO is required to manage, deliver and drive community/neighborhood issues across the business, based in our Mayfield office.

The successful candidate will be required to have daily contact with residents for whom we are carrying out works.  This will include visiting them prior to work commencing to explain what will be involved and likely timescale, assessing individual needs and identifying residents who will be more affected by the works.  As work progresses, you will be required to have regular contact with all residents to resolve any issues that may arise.  You should be well organised and able to cope under pressure and able to take criticism; excellent customer service skills are essential as is the ability to be empathetic to others and be able to think creatively to find solutions.  Experience in Microsoft packages essential. Previous experience of working in the social housing sector would be beneficial as would previous experience in a similar role.

Key responsibilities will include:

  • To manage and work closely with the project delivery task teams on all aspects of soft issues such as tenant management, local employment initiatives, training and KPI data.
  • To promote business at a high level with client infrastructure
  • To lead innovative solutions that will provide greater efficiencies and benefits to our  clients
  • To act on and monitor customer satisfaction trends
    • Provide monthly feedback reports on all issues
    • Audit new site set ups to ensure consistence in accordance with SERS standards
    • Provide support to business development to develop future opportunities to owner occupiers
    • To implement new customer satisfaction audit on all new contracts
    • Conduct sales appointments and surveys for the domestic market

Abilities

  • Meet people with ease and motivate them to seek opportunities and achieve high standard
  • Generate and provide specialist and/or administrative services which benefit the organisation and lead to a high level of internal/external customer satisfaction
  • Apply systematic and logical approach in order to get things right
  • Be non-confrontational when handling or involved in conflict situations and in order to achieve agreed and acceptable standards and timescales adopt a passive and non-demanding working ethic

The successful candidate should be confident, enthusiastic and approachable with the ability to counsel, negotiate and advise others in a specialist are of expertise and possess the ability to communicate and have the persistence to see a job through to conclusion.

Sers Energy Solutions Ltd is an equal opportunities employer and values diversity.

01 Oct 2014

SERS to Exhibit at Grand Designs Live

SERS is to take part in next month’s Grand Designs Live at the National Exhibition Centre. The show is based on design guru Kevin McCloud’s popular Channel 4 series.

We will be demonstrating one of its external wall insulation processes at the show which runs from October 9 to October 12. Grand Designs Live will feature more than 500 exhibitors in six sections covering new build, technology, interiors, gardens, kitchens and bathrooms and homeware. The show also includes demonstrations and seminars and is aimed at inspiring homeowners and designers with innovative ideas.

We will be demonstrating a brick render external wall insulation finishing process, which allows externally insulated homes to retain a brick-built appearance.

The demonstrations will take place every day of the show at 11.30am and 2.30pm on SERS stand B906.

Visitors to the SERS stand will also be able to learn about SERS’ one-stop shop service under the Government’s Green Deal package which allows homeowners to save money on fuel bills with a range of fuel-saving measures, paid for through their electric bills. SERS is one of very few companies in the UK certified to carry out Green Deal surveys and assessments, arrange finance and also carry out the installation work.

Whilst at the show we have a ‘show offer’ running, allowing those eligible to receive £1000 worth of products for FREE as part of a combined purchase offer.

SERS director Mike Roberts said it was important to get the energy efficiency message to as wide an audience as possible.

He said, “SERS supports all efforts to tackle home insulation and we have nearly 25 years of experience in this field and have won many industry awards for our work.”

“The point that we are also keen to underline at this exciting exhibition is that whatever decisions may be made at Government level there are always opportunities to take advantage of new technologies and funding streams which will make homes warmer and drastically cut fuel bills. A relatively modest investment in energy improvement can result in huge savings in energy costs.”

 SERS to Exhibit at Grand Designs Live with a show offer of solid wall insulation and solar PV

 

 

 

 

01 Oct 2014

SERS Takes BRE Guide on the Road

Best practice guide for solid wall insulation industry to tour the UK

A comprehensive guide to home insulation produced by SERS and the Building Research Establishment is to tour the country.

SERS and the BRE have jointly published the Good Practice Guide to Solid Wall Insulation, aimed at architects, building consultants, planners, surveyors and installers.

Now the definitive guide is to be the centrepiece of a series of SERS roadshows at events and exhibitions around the country.

The SERS roadshows will take in venues in England, Scotland and Wales between now and the end of November, presenting the best practice guide to local authority representatives, housing associations, architects, builders and homeowners.

We have already presented at two successful seminars in Aberystwyth and Cardiff. SERS will return to Aberystwyth on October 22, presenting at the Ceredigion Building Exhibition run by Ceredigion County Council at its civic offices.

Before that event the SERS roadshow will be at the Repair, Refurb, Retrofit exhibition at the Swallow Hotel in Glasgow on October 2 and the South West Wales Building Exhibition at the Ivy Bush Royal Hotel in Carmarthen on October 21.

After Aberystwyth the SERS roadshow moves to the Gloucestershire Building Exhibition at Cheltenham’s Abbey Stadium on October 23, South Devon Build at the Toorak Hotel in Torquay on November 11 and North Devon Build at the Best Western Hotel, Tiverton on November 12.

The roadshow then moves to Bristol on November 13 for the Repair Refurb Retrofit exhibition at Fry’s Club, Keynsham, Bristol, the South Coast Building Exhibition at Bournemouth FC’s Seward Stadium on November 18, and Pompey Build at Portsmouth FC’s Fratton Park Stadium on November 19.

The events are organised by DCE (Direct Contact Exhibitions) aimed at building and construction professionals and anyone associated with them.

The Building Research Establishment produces impartial research, expert knowledge and advice for the built environment sector.

The detailed report covers a wide range of issues affecting solid wall insulation including assessing suitability, identifying which type of insulation is suitable for a property, correct installation guidelines, the impact of humidity and weather, the effects of thermal bridging and ventilation, aesthetics and property values, maintenance and inspection, as well as training for surveyors and installers.

SERS director Mike Roberts said the report was one of the most comprehensive guides to solid wall insulation ever published and would help surveyors and installers understand the issues to be considered, and avoid pitfalls in specifying and installing.

He said, “SERS Energy Solutions Group has been at the forefront of best practice for the installation of solid wall insulation and other energy saving solutions for several years. Here, jointly with researchers from the Building Research Establishment, we outline the benefits of solid wall insulation and the practices that should be employed when assessing if solid wall insulation is appropriate, whether internal or external wall insulation will deliver the required results, and good practice for installation.”

“There are many factors that can affect the suitability of solid wall insulation and its effectiveness, and if people are to get the maximum benefit from the process in terms of warmer homes and lower fuel bills it is important that these are understood by all concerned,” he added.

 

 

24 Sep 2014

Job Vacancy – Quantity Surveyor

An experienced Quantity Surveyor is required to provide support to the commercial and operational team in the preparation of tender submissions and contract administration. 

The successful applicant will need to demonstrate an ability to be commercially aware and show flexibility to adapt to varying workloads. You will be responsible for ensuring all monthly duties associated with a number of contracts are performed efficiently and that the necessary paperwork/records are delivered to the relevant clients and internal finance department within specified timescales consistent with company formats.

Responsibilities will include the preparation of monthly valuations and monthly Cost Value Reconciliations (CVR’s), collecting cash on or before its due date, checking and authorising sub-contractor payments, pricing variations, project re-measures and sub-contract and material quotation comparisons.  Weekly site visits to assess progress towards expenditure will be an integral part of the role and for that reason a company car is part of the package available.

You should be IT literate (Excel, Word, Outlook) with excellent communication skills and experience of working within a customer related environment.

Excellent organisational and time management experience are essential coupled with the ability to prioritise your own workload under limited supervision to meet service needs.  You should have administrative experience in an office and site based environment and be customer focussed with strong commercial awareness and a confident personality.

Full UK driving licence and awareness of H&S legislations are also essential for this role.

To apply, please send your CV and covering letter to Lynne.morris@ sersltd.co.uk

SERS Energy Solutions Ltd is an equal opportunities employer and values diversity.

 

24 Sep 2014

Slough Homes Benefit from External Insulation

SERS and Slough Borough Council is nearing completion of a major £3.6 million contract to fit external wall insulation to 358 homes.

SERS teams have installed external solid wall insulation to properties throughout Slough.  Work commenced in October 2013 for a 12 month programme to insulate these non-traditional properties. The work will help residents cut down their fuel bills by hundreds of pounds a year.

The work was designed and project managed by specialist housing consultancy Michael Dyson Associates Ltd of Holmfirth, West Yorkshire.

SERS director Geoff Thomas said the work, as well as saving money on fuel bills, has dramatically improved the external appearance of the properties, with a pebble-dash finish and header course brick detailing below the windows, and is having a positive impact on the community as a whole.

“The improvement work will help make houses easier and cheaper to heat, help homes stay warm for longer, and generally improve living conditions for the residents concerned. They will certainly notice the difference this coming winter,” he said.

The large-scale programme of work has been carried out under the Energy Company Obligation programme, which was aimed at improving home energy use, reducing fuel bills and tackling fuel poverty.

Slough Borough Council Flats - After

Slough Borough Council Flats After External Wall Insulation

Slough Borough Council Flats Before External Wall Insulation

Slough Borough Council Flats Before External Wall Insulation

12 Sep 2014

Do You Have a Green Deal Home Improvement Voucher ?

Are you one of the lucky few people who have secured yourself a Green Deal Home Improvement Voucher (GDHIF) worth up to £6000?

We have recently been made aware by a number of homeowners that they have received their GDHIF voucher through a company which they are now unsure of. As a result they are now left concerned about the way in which the voucher was applied for on their behalf and consequently whether they have a competent installer to carry out the work before their voucher expires. A few hadn’t even been provided a quote for the works and are waiting to see what communication, if any, they may receive from the retrospective company.

We therefore wanted to help put your mind at rest and advise you of how SERS can help. Below are a few questions which we have been asked:

Do I have to make a financial contribution in addition to my voucher?
Yes. The scheme rules state that customers must make a contribution of 25% of their quote in order to make their voucher eligible.

I was advised that my installation will be fully funded is this possible?
If you have been advised that you are eligible for a free installation then this is incorrect. If you have knowingly or unknowingly entered into an agreement for a ‘free’ installation then it is likely that the cost of the work has been inflated and could be with the intention of defrauding the GDHIF scheme.

The scheme is a great opportunity for homeowners to improve their properties energy efficiency so long as the scheme rules are adhered to.
If you are unsure and want independent advice on where you stand please contact SERS. We have 25 years of experience working in the solid wall insulation market and working with many funding streams. If you know any friends or family who may have received a voucher please also advise them.

*You may not have been provided a quote – if not please contact SERS and we can arrange a free no obligation survey on your property*.

Customers have six months to redeem their vouchers – if you have a voucher but don’t yet have an installer, or would like a competitive quote to compare against one which you may already have please contact SERS.

10 Sep 2014

Green Deal Home Improvement Payments to take 30 Days

DECC have announced that Green Deal Home Improvement Payments will be made to customers within 30 days of their application, providing they receive all of the required documentation and the claim meets the scheme terms and conditions.

Originally there was no time limit on the amount of time it would take for payment to be made – with DECC just stating that they ‘aimed to make payment promptly’. But due to a dramatic increase in the number of applications the amount of time it was taking had increased and therefore in order to reduce confusion and also ensure customers are not let down they have extended the amount of time to 30 days.

Customers have six months to redeem their vouchers – if you have a voucher but don’t yet have an installer, or would like a competitive quote to compare against one which you may already have please contact SERS.

03 Sep 2014

SERS Helps Raise £205 for Charity LATCH

When SERS donated a hamper to be raffled off by charity LATCH we hadn’t anticipated it to raise quite so much.; a huge £205.38.

LATCH is a charity that supports the children who are receiving treatment for cancer at the Children’s Hospital for Wales and their families.

LATCH supports the children and their families who are being treated by the Oncology Unit at the Children’s Hospital of Wales whose catchment area stretches from Chepstow in the South to Aberwystwyth in the North. Around 70 new cases are diagnosed every year.

We are pleased to have been able to raise such a great amount for this fantastic charity.

28 Aug 2014

SERS Takes Part in UK’s Biggest Fuel Poverty Event

SERS is taking part in the UK’s biggest event aimed at tackling fuel poverty.

SERS will be participating in Turning the Tide, the annual conference of National Energy Action (NEA) to be held in Scarborough from September 15 to 17.

We will be exhibiting at the  conference at Scarborough Spa, and giving advice on actions householders and landlords can take to reduce fuel bills by making homes warmer.

The National Energy Action event attracts more than 300 key decision-makers to discuss fuel poverty issues. Delegates include representatives of central and local government, social landlords, health providers, the energy industry and Green Deal installers. SERS is one of the few companies in the UK qualified to provide a complete Green Deal service from assessment to installation, whilst also being able to provide finance.

The conference will cover a wide range of energy issues including policies to combat fuel poverty, fair energy pricing, and Government strategy in advance of the fuel poverty policy discussion in the autumn.

SERS director Mike Roberts said it was important to get the energy efficiency message to as wide an audience as possible.

He said, “Fuel poverty is one of the most prominent public policy issues affecting the UK, and that is why we are a member of NEA. Policy makers are preparing to respond to the challenge with a new fuel poverty strategy in England to take effect from 2015, and changes to policies and programmes affecting all parts of the UK.. The Turning the Tide conference will explore the many issues that impact on fuel poverty with a wide range of players involved in the design and delivery of policy and practical programmes

“At SERS we have nearly 25 years experience in this field and have won many industry awards for our work. The point that we are keen to underline at this major exhibition and conference event is that whatever decisions may be made at Government level there are always opportunities to take advantage of technologies and funding streams which will make homes warmer and drastically cut fuel bills. A relatively modest investment in energy improvement can result in huge savings in energy costs.”

 

20 Aug 2014

SERS Continues to Support Fuel Poverty Charity

For a second year running SERS have confirmed that they will remain members of National Energy Action.

National Energy Action (NEA) is the national charity which aims to eradicate fuel poverty and campaigns for greater investment in energy efficiency to help those who are poor and vulnerable.

NEA seeks to see an end to fuel poverty in the UK. In order to achieve this vision NEA uses its expertise and other resources to deliver a range of practical projects which seek to demonstrate innovative ways of tackling fuel poverty. In doing so NEA works in partnership with the Charity’s members and other relevant organisations.

NEA’s practical projects and training services are delivered by the Directorate of Development and Delivery.

NEA obtains sponsorship and funding from a range of sources to enable the Charity to meet its objectives to work with public, private and community sector partners to develop projects which seek to establish good practice in bringing affordable warmth solutions to low income and vulnerable households. Projects are evaluated so that lessons learned may be used to inform NEA’s policy recommendations to government, consumer bodies, industry regulators, local government and other relevant bodies.

The Directorate of Development and Delivery is also responsible for NEA’s training services which seek to improve the capacity of partner organisations to deliver high quality energy advice to householders and to improve energy efficiency delivery skills in the industry.

As a Business Supporter SERS are able to get involved in many events in order to promote the importance of energy efficiency in reducing fuel poverty. In 2013 we had an exhibition stand at CIH Housing and working alongside the NEA to promote this and deliver independent advice to many.

We are also present at many of their meetings in order to ensure that as much as possible is done in line with the charity in order to help those who are in fuel poverty across the country.

15 Aug 2014

Government Urged to Support Solid Wall Insulation

The Insulated Render and Cladding Association (INCA) ( of which SERS are a member) is calling on Government to act quickly and reopen the Green Deal Home Improvement Fund (GDHIF) to help households living in solid wall properties to install solid wall insulation (SWI) and reduce their energy bills.

GDHIF was designed to support the development of the SWI supply chain following the reduction in the target for SWI under the Energy Company Obligation (ECO), which was announced in December 2013. However, after changes to GDHIF were announced last month, there was a huge surge in applications for funding and the budget limit for the scheme was reached resulting in its closure after just six weeks. This has left households, many of whom have already paid out for Green Deal Advice Reports (GDARs),stranded in cold, leaky solid wall properties and unable to obtain funding for installing SWI.

SERS supports INCA’s plight to encourage the Government to quickly reintroduce the Green Deal Home Improvement fund in order to allow many more homes to benefit from substantial funding towards the cost of solid wall insulation.

SERS are however pleased to be able to offer both private finance and Green Deal Packages to homes who want to benefit from solid wall insulation and the substantial financial savings which it can bring on heating bills.

04 Aug 2014

More Awards Success for SERS

SERS is celebrating after being shortlisted for yet another prestigious national award.

We have been shortlisted in the Retrofit category in the Energy Efficiency and Renewables Awards 2014. The accolade recognises SERS’ capabilities as one of the country’s leading installers for external wall insulation.

SERS won Energy efficiency insulation installer of the year in the same awards in 2013 and are delighted to have been shortlisted again but in a different category. The organisers of the awards did not run the Energy efficiency insulation installer of the year category for 2014 and so SERS were unable to attempt to hold their title for a second year running.

And it comes on top of the news that SERS has been shortlisted in the Training category in the INCA Awards 2014, presented by the leading trade body for the external wall insulation sector.

This latest award short-listing recognises the expertise that SERS has built up over a quarter of a century, SERS has installed solid wall insulation to well over 30,000 homes around the UK.

The winners of the Energy Efficiency and Renewables Awards will be announced at a special ceremony at Kensington Roof Gardens, London in September.

SERS director, Mike Roberts said we are delighted to have made the short-list for such a sought-after energy industry award.

“The great thing is that this accolade recognises the quality of our work. It has only been possible through the hard work and capabilities of the SERS teams working on projects throughout the UK. It is a great honour.”

29 Jul 2014

Monmouth Homes to Receive External Wall Insulation With SERS

SERS is carrying out a major £200,000 contract to fit external wall insulation to 40 homes on behalf of Monmouth Housing Association.

SERS teams are providing external solid wall insulation and other external improvements to the MHA properties across the Monmouth and Abergavenny area. Work is just about to get underway and is due to be completed in the autumn in a project which will help residents cut down their fuel bills by hundreds of pounds a year.

SERS director Mike Roberts said the work, as well as saving money on fuel bills, would dramatically improve the external appearance of the properties.

“The work will help make houses easier to heat, help homes stay warm for longer, and generally improve the living conditions of the properties concerned. The residents will certainly notice the difference,” he said.

Over the last few years SERS have completed external wall insulation work on 140 homes in the Monmouth area, some of which are owned by MHA, and some in private ownership. They have recently completed circa 200 properties in the Cheptow area of Monmouthshire.

The latest programme of work is being partly funded under the Government’s Green Deal Home Improvement scheme which funds insulation work up to £6,000 per property or three quarters of the cost. The sum of funding available will depend on the amount already accessed by MHA as there is an annual cap of £160,000 that organisations can claim from government funding. SERS are assisting the client to access the funding.

25 Jul 2014

£118m Worth of GDHIF Voucher Claims Brings Funding to a Close

In just six weeks the Green Deal Home Improvement fund has closed, as over £118 million pounds worth of funding vouchers have been issued.

When announced the Green Deal Home Improvement Fund promised £50m of the £120m would be spent at the higher funding rate of £6000 for solid wall insulation. The idea being that once the first £50m had been spent DECC would review the funding levels and advise how the rest of the funding should be spent between then and March 2015.

22nd July saw the announcement that almost the full £50m had been allocated in vouchers and as a result announced that the fund would close at midnight on the 24th July. However, a huge rise in applications in these two days has meant that the remaining £70m has been spent meaning that the full £120m has gone.

Early evening on the 24th July DECC closed the voucher claims process and declared the Green Deal Home Improvement Fund closed until March 2015 as claims were being made a rate no one could predict.

At the minute there is therefore no funding available for solid wall insulation but there are other great ways of funding these fantastic works. This includes private finance offered through SERS and also Green Deal Plans. For more information please visit the green deal page here or give us a call.

16 Jul 2014

Free 3-day ‘Green Deal Energy’ Roadshow in Shrewsbury – 19th – 21st July

Free 3-day 'Green Deal Energy' Roadshow in Shrewsbury - 19th - 21st July

16 Jul 2014

SERS Supports Caerphilly Extravaganza

Visitors to this month’s Big Cheese festival will be able to get free advice on cutting fuel bills from one of the country’s leading experts on energy-saving technology and construction.

SERS Energy Solutions Ltd will have a stand at the annual celebration of Caerphilly’s history, heritage and culture.

The Big Cheese – now in its 18th year – takes place on July 25 to 27 in the shadow of Caerphilly’s famous castle. It will feature street entertainment, music, living history encampments, a funfair, falconry and fire-eating. More than 80,000 people are expected to attend. Admission is free.

SERS is supporting the event with a promotional stand giving free advice on home insulation and other cost-effective energy-saving measures.

The Big Cheese is a fantastic family event which is always well-attended, but wherever they are people are always willing to listen to expert advice on cutting their fuel bills.

14 Jul 2014

A Wonderful Thank You Letter for SERS

It’s always important to ensure that our customers are happy and nothing brings greater delight than to receive a letter/testimonial from a satisfied customer.

 

We would like to express our sincere gratitude for the work carried out over the last month on our property.

The contractors were very pleasant and professional. We were over the moon with the work they did. We were also more than satisfied with the communication and level of service we received. We cannot thank you enough.

The house looks a different place.

Please pass our thanks on to all concerned.

We would certainly recommend you in the future

Again many thanks.

Janet & Ian Thomas

10 Jul 2014

SERS Raising Money for Cancer Care

SERS has named Cancer Research UK as its chosen charity for the next 12 months.

We will be concentrating our fund-raising efforts on the cancer charity, with the firm and its employees raising cash through a wide variety of methods including community events and pledge boxes.

SERS director Mike Roberts said the company had traditionally raised large amounts of money for various causes, but for the coming year had decided to concentrate most of its efforts on a single charity.

“Last year we donated around £40,000 for a variety of charities and good causes, so we hope we will be able to better that this year. While we most of our efforts will be focussed on Cancer Research UK, we will continue to support community events and good causes local to our offices,” he said.

A team from SERS recently took part in the annual 100-mile CARTEN cycle ride from Cardiff to Tenby, raising well over £2,000 for Marie Curie Cancer Care.

10 Jul 2014

Free 3-day ‘Green Deal Energy’ Roadshow in Shrewsbury – 19th – 21st July

Free 3-day 'Green Deal Energy' Roadshow in Shrewsbury - 19th - 21st July

09 Jul 2014

12th July – Open Day at SERS Head Office

We are holding an open day at our head office in Caerphilly on July 12th to provide expert information on solid wall insulation, and also provide advice and information on the £6000 funding available. Homeowners are able to claim up to £6000 funding (up to 75% of the total cost) towards the cost of solid wall insulation! But the funding is limited so we advise that you act now in order to not miss out.

We will be there form 10am – 2pm and all people are welcome. It is free to attend.

Unit 3a
Gallagher Retail Park
Parc Pontypandy
Caerphilly
CF83 3GX

09 Jul 2014

SERS Urges Landlords to Use Home Insulation Cash

SERS is urging private landlords to take advantage of new funding available for home insulation – before it’s too late.

New Government funding of up to £6,000 mean that home owners can still insulate their houses and save thousands of pounds on fuel bills, despite the scaling back of some energy-saving programmes.

SERS’ encouragement for landlords to insulate their properties follows a successful campaign targeting private householders across the UK, which has resulted in many people taking the decision to insulate their homes. This campaign continues.

In the latest phase of the Government’s new Green Deal programme – the Green Deal Home Improvement Fund – solid wall insulation carries a funding level of £6000 per property, increased from the £4000 cashback previously available. While there is no deadline for securing the funding there is a limited pot of money for properties across England and Wales. Once the money is spent funding levels are expected to drop dramatically.

The Green Deal scheme encourages people to make energy improvements and take energy efficiency measures with their property. More details are available at www.gov.uk/greendeal or by ringing 0845 5198570.

For more information please get in touch now.

 

09 Jul 2014

INCA Awards Success for SERS

INCA-Award-Finalist-2014SERS are celebrating after being shortlisted for yet another prestigious national award.

We have been shortlisted in the Training category in the INCA Awards 2014, presented by the leading trade body for the external wall insulation sector.

The accolade recognises SERS’ excellence in training its own people, employees of its partner companies and contractors and also the local community.

The SERS Academy is home for our flourishing apprenticeship scheme and develops tailored training plans for each individual to ensure that the training delivered caters for individual needs and requirements.

The academy also offers programmes in support of our insulation training, including health and safety and Green Deal qualifications. The academy offers these qualifications to SERS employees, but also to clients, sub-contractors and members of the public.

The INCA Awards are presented annually by the Insulated Render and Cladding Association to recognise innovation and excellence in external wall insulation. They demonstrate the importance of external wall insulation in improving the energy efficiency of buildings.

Gearoid Lane of the INCA judging panel said, “The standard of entries was extremely high, which goes to show the excellent quality of work which is being done in the EWI industry. INCA members are consistently using EWI to transform the energy efficiency of buildings and improve the lives of people across the UK. Congratulations to all the companies that made it onto a very competitive short list.”

The winners will be revealed at the INCA 2014 Awards Dinner in October at the Sheraton Park Hotel in London’s Mayfair.

SERS are delighted to be shortlisted for such a sought-after industry award.

The great thing is that this accolade recognises our commitment to training and to achieving the highest standards in the industry. It is a great honour.

SERS Training Academy

The SERS apprentices in the Academy classroom facilities.

 

02 Jul 2014

SERS Become Members of South Wales Chamber of Commerce

Following our win at the South Wales Chamber of Commerce awards earlier in the year when we scooped Welsh Business of the Year, SERS have made the decision to become a member of the  chambers.

The South Wales Chamber of Commerce is a modern, innovative, membership-based business support organisation run by local businesses, for local businesses.

The are a local, independent, not-for-profit company, funded by member subscriptions and a long-standing part of a network of national Chambers, quality-accredited by the British Chambers of Commerce (BCC).

They exist to:

  • Support local businesses on their road to success, regardless of their size, age or sector.  We do this through providing up-to-the-minute information, advice and guidance, as well as a wide range of high quality business services at substantially discounted rates, all with the aim of enabling businesses to grow and prosper.
  • Provide a strong networking infrastructure and directory for members that effortlessly facilitate their interaction, enabling them to successfully promote themselves and do business together with mutual respective benefits.
  • Independently represent the views and opinions of our members concerning business on a regional and national level through being a prominent, powerful and effective independent business voice that speaks to both private and public sectors on local, regional and national platforms.

We are pleased to become a member and hope to utilise this relationship to not only support our business and our employees but also pass on any benefits we can in both terms of knowledge and more tangible benefits.

25 Jun 2014

6 Hours of Group Golf Tuition Donated to Meadow Prospect Charity Golf Day

Unfortunately SERS were unable to enter a team this year to the Meadow Prospect Charity Golf Day on July 7th and so they made sure that could help by donating a prize of 6 Hours of Group Golf Tuition.

The prize ‘Master your game with this 6 week course of expert advice from our PGA Professionals, as part of a group coaching programme. Choose from Beginner or Intermediate level according to your ability and experience.

The event is taking place at the prestigious Celtic Manor Resort, a world-class golfing destination and home of the 2010 Ryder Cup course. The day includes a 9 hole Scramble, 18 Hole Stableford Competition, a putting competition and a three course meal with presentation and prizes. The course which will be used is The Twenty Ten.

We hope the day is extremely successful for Meadow prospect and we are pleased to have been able to support the work which they do.

Meadow Prospect is the charitable arm of RCT Homes, Wales’ largest social landlord and winner of Business in The Community’s ‘Welsh Company of the Year’ 2012 Award. Meadow Prospect delivers regeneration projects that compliment the organisation’s community enhancing goals by working with partner organisations to deliver projects, which support three core objectives:

  • Community capacity building projects including youth work and supported employment programmes.
  • Community-based renewable energy projects.
  • Social enterprise development.

SERS have worked with RCT Homes for a number of years installing external wall insulation on hundreds of their homes.

 

20 Jun 2014

SERS Support Arbed Charity Golf Day

SERS have entered a team of four into the Arbed Charity Golf Day on 27th June in order to support this annual fundraising day.

Held at Woodlake Park Golf Club the day will start at 12 and include a 2 course meal in the evening.

Our team is likely to include Director Mike Roberts, Business Development Manager Andrew Dunn and Del Hughes and Chris Georgio from Accounts and Quantity Surveying retrospectively.

Should you wish to support this great event they are looking for raffle prizes – please contact SERS for more information and contact details for organisers Melin Homes.

We wish the SERS team the best of luck and hope the day is successful and raises huge amounts of money for this great cause.

17 Jun 2014

Top Compliance Accreditation for SERS

SERS has successfully achieved a gold accreditation to exor, demonstrating our ability to meet the rigorous pre-qualification requirements in the private and public sectors.

SERS has received accreditation from exor, whose standards are recognised as being the highest in the industry.

SERS director Mike Roberts said, “We are very pleased to have achieved this accreditation again, demonstrating that we are fully compliant with all necessary legislation and requirements and that our supply partners are also of the very highest standards.”

John Kinge, Technical Director of exor said, “Organisations need to be able to ensure that their supply partners are reliable, financially stable and compliant with all relevant legislation. A third party accreditation scheme can be an efficient way in which to manage complex compliance issues such as these.

“With robust supplier management in place, the company at the top of the supply chain will have the confidence needed to outsource vital services, which removes the hassle of verification and gives piece of mind that they are adhering to regulation and industry best practice.”

Accreditation is a process in which certification of competency, viability and compliance with legal requirements and current codes of practice is presented.

The exor accreditation scheme assesses, reviews and audits suppliers’ procedures and documentation. Suppliers can then be included on a database which demonstrates they have met the highest standards in the market place in procurement risk management.

About exor:

exor accreditation services brings buyers and suppliers together in the most effective way. exor implements a rigorous programme of conformity that verifies suppliers on a wide range of compliance issues including health and safety, finance, quality and the environment.

For further information about the exor scheme, contact: Tammy James, campaign manager on 029 2026 6750.

Exor-Roundel

13 Jun 2014

SERS To Communicate the Importance of Tried and Trusted at UK’s Biggest Housing Exhibition

SERS will be celebrating almost 25 years in business when we take part in the UK’s largest social housing event – the Chartered Institute of Housing’s Housing 2014 conference and exhibition.

Running from June 24 – 26, this is the largest housing conference in the UK, attracting more than 7,500 visitors and 100 expert speakers to discuss the key issues facing the housing sector.

We will be taking a stand at the conference to get over its message of the need to use tried and trusted companies when insulating homes to reduce energy bills.

The conference will cover a wide range of housing issues including sustainability, innovation, investment, industry developments and housing supply..

SERS director Mike Roberts said it was important to get the energy efficiency message to as wide an audience as possible.

He said, “SERS supports all efforts to tackle home insulation, but there are a lot of opportunist companies springing up who cannot be relied upon to do a proper job on external wall insulation. It is a complex and technical job, and not one to be attempted by contractors who have not had the right training. At SERS we have 25 years experience in this field and have won many industry awards for our work.”

“The point that we are also keen to underline at this major exhibition and conference event is that whatever decisions may be made at Government level  there are always opportunities to take advantage of technologies and funding streams which will make homes warmer and drastically cut fuel bills. A relatively modest investment in energy improvement can result in huge savings in energy costs.”

Come and visit us on stand C15

08 Jun 2014

Open Day at Head Office

We are holding an open day at our head office in Caerphilly on June 14th to provide expert information on solid wall insulation, and also provide advice and information on the £6000 funding available. Homeowners are able to claim up to £6000 funding (up to 75% of the total cost) towards the cost of solid wall insulation! But the funding is limited so we advise that you act now in order to not miss out.

We will be there form 10am – 2pm and all people are welcome. It is free to attend.

Unit 3a
Gallagher Retail Park
Parc Pontypandy
Caerphilly
CF83 3GX

03 Jun 2014

Runner Up in the Green Deal and ECO Awards 2014

We are pleased to say that we picked up runner up in the Insulation and Fabric Installer of the Year category at the National Green Deal and ECO Awards 2014!

Having found out that we came runner up in our region (Wales) in April we were pleased to be informed that this meant that we would be entered into the national awards to be held on the 29th May in London.

The awards recognise companies and individuals who have contributed to the success of the Government’s Green Deal and Energy Company Obligation schemes which help householders with the costs of ensuring a warm home and reducing fuel bills. The celebrate those who have made the most of the new opportunities available through the Green Deal and Energy Companies Obligation (ECO), and who have worked hard to make the Green Deal and ECO schemes so successful.

We are extremely proud to have come a national second.

Speaking when we picked up our first accolade at the regional awards, SERS director, Mike Roberts said “This accolade recognises the fantastic achievements of the company which have only been possible through the hard work and capabilities of the SERS teams working on projects throughout the UK, it is a great honour.”

Wales runner-up

 

27 May 2014

Renewed Membership with NEA

SERS are pleased to say that we have renewed our membership to be a proud supporter of NEA for a second year.

The NEA (National Energy Action) is a national charity which aims to eradicate fuel poverty and campaigns for greater investment in energy efficiency to help those who are poor and vulnerable and SERS are one of their business members.

National Energy Action (NEA) is a major national charity whose work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. Working in partnership with central and local government, fuel utilities, housing providers, consumer groups and voluntary organisations, NEA aims to eradicate fuel poverty and campaigns for greater investment in energy efficiency to help those who are poor and vulnerable.

NEA achieves its objectives through

• research and analysis into the causes and extent of fuel poverty and the development of policies which will address the problem
• providing advice and guidance to installers on good practice in delivering energy efficiency services to low-income householders
• developing national qualifications and managing their implementation to improve standards of practical work and the quality of energy advice
• campaigning to ensure social and environmental objectives are brought together under national energy efficiency programmes
• developing and managing demonstration projects which show innovative ways of tackling fuel poverty and bring the wider benefits of energy efficiency to local communities.

If you are in fuel poverty or need some help or advice on how to deal with your ever rising fuel bills contact the NEA or SERS and we would be pleased to help. Their website provides a wealth of information and we highly recommend visiting it here.

22 May 2014

SERS Cyclists Raise Money for Cancer Care

A six-strong team of employees and associates from SERS battled high winds, poor visibility and torrential rain to raise money for Marie Curie Cancer Care.

The team took part in the annual 100-mile CARTEN cycle ride from Cardiff to Tenby, which took place in atrocious conditions, and despite the weather have raised more than £2,000 for the charity. SERS was also one of the main shirt sponsors for the event.

The sponsored shirt

The team, which included a company director and two senior managers trained hard for their epic run which is now in its 10th year. Team members were Mike Roberts, John Cottrell, Tony Carpenter, Rob Morris, Peter Williams and Robert Lewis.

The CARTEN 100 ride has progressed from just four riders in 2004 to more than 1300 this year. The 10-hour ride used A roads, B roads and cycle tracks to get from the Welsh capital to the coast at Tenby.

Last year the CARTEN 100 raised £70,000 for the Noah’s Ark children’s charity, and in 2012, more than £85,000 was raised for the Juvenile Diabetes Research Foundation.

Team member Mike Roberts said, “This was a fantastic team effort. To complete the run in such awful weather conditions was an achievement in itself, and the real impetus that kept us going was knowing we were raising money for a very deserving cause.”

 

Part of the SERS team

Part of the SERS team

16 May 2014

Up To £6000 off Solid Wall Insulation!!

Households carrying out energy efficiency improvements on their home can now get more money back to offset the cost of having the work done thanks to new Government announcements.

From June, people in England and Wales will be able to get up to £7600 back through a new Green Deal Home Improvement Fund so they can take control of their bills and have warmer, greener homes.

The scheme helps people to install energy efficiency measures such as solid wall insulation by providing them with money back on the contributions they make towards improvements.

Energy and Climate Change Secretary Ed Davey said:

“The best way for households to take control of their energy bills is to use less energy.

“Faulty boilers, draughty windows and insufficient insulation all cause properties to leak hundreds of pounds every year. But advice and support through the Green Deal can help put a stop to this.

“By installing energy saving improvements, families across the country can enjoy the benefits of warmer, more energy efficient homes and lower bills.”

Under the new incentive scheme, which is available from June, domestic energy customers can get:

  • up to £1000 for installing two measures from an approved list; and/or
  • up to £6000 for installing solid wall insulation; and
  • up to £100 refunded for their Green Deal Assessment.

The scheme also entitles those who have bought a property in the 12 months prior to application to qualify for up to an additional £500 if they carry out energy efficiency improvements.

The Green Deal Home Improvement Fund also applies to private or social landlords, who can benefit if they undertake to improve the property and are paying the costs themselves.

For solid wall insulation 75% of the costs of installation up to a maximum of £6,000 can be claimed back by the customer. For the ‘two measures’ option 100% of the costs of installation to a maximum of £1,000 may be claimed back; for homemovers this maximum is £1500.

Rates published are guaranteed for the first £50 million, and up to £120 million is available this financial year, using funds announced in December 2013. The incentive rates and the design of the scheme will be subject to review for future funding phases.

The Green Deal Home Improvement Fund will open to customers in early June. Until then households in England and Wales can get advice on how to reduce their bills and make their homes more energy efficient from the Energy Saving Advice Service (ESAS) on 0300 123 1234 (calls charged at national rates).

16 May 2014

Pro Bono Work for Local School Gives Apprentices a Chance to Shine

Following on from our support recently in their parking initiative by providing high visibility jackets we were more than happy to support the school further by carrying out a spot of Pro Bono work.

The Twyn School contacted SERS and asked whether we could carry out some work to their PE room which was in a state of disrepair. The walls were crumbling and it was in desperate need of a re-plaster to make it a nice room for the children. SERS were more than happy to help out and used the work as a chance to allow some our apprentices to really let their skills shine and to allow them to gain further experience. One of our most experienced staff members, who is also a trainer, worked alongside the apprentices to ensure the work was completed correctly and to a high standard.

12 May 2014

SERS Supports Local School Parking Initiative

SERS were pleased to be asked and able to help local school ‘The Twyn School’ with their car parking issues.

Being a large school parking outside the gates at drop off and pick up times is always very busy and had started to become a problem for the school. The school council decided to take an active role in a new initiative by recording parking around the school site. There had been an on-going issue with parents parking illegally around the school site .

On just the first day they recorded a huge 35 vehicle registrations of cards parked on double yellow lines and zigzag marked areas. But luckily by having the children and teachers on the streets taking down numbers this number reduced drastically by the last day of the week to just 2.

As a result both staff and parents noted the remarkable improvement in access and safety around the school.

SERS were pleased to support the initiative by providing high visibility jackets to the school children to ensure their safety when standing on the road side monitoring the parking.

02 May 2014

Top Safety Accreditation for SERS

SERS are pleased to have once again been awarded accreditation from safecontractor for our commitment to achieving excellence in health and safety.

safecontractor is a leading third party accreditation scheme which recognises very high standards in health and safety management amongst UK contractors.

The company’s application for safecontractor accreditation was driven by the need for a uniform standard across the business.

SERS takes health and safety very seriously and achieving accreditation such as safecontractor really reinforces our efforts to ensure that both employees and homeowners remain safe on site at all times.

John Kinge, technical director of safecontractor said, “Major organisations simply cannot afford to run the risk of employing contractors who are not able to prove that they have sound health and safety policies in place.”

“More companies need to understand the importance of adopting good risk management in the way that SERS has done. The firm’s high standard has set an example which hopefully will be followed by other companies within the sector.

safecontractor plays a vital role in supporting our clients in meeting their compliance needs, whilst working with their contractors as they progress through the accreditation process.”

Under the safecontractor scheme, businesses undergo a vetting process which examines health and safety procedures and their track record for safe practice. Those companies meeting the high standard are included on a database, which is accessible to registered users only via a website.

Client-organisations who sign up to the scheme can access the database, enabling them to vet potential contractors before they even set foot on site. These clients agree that, as users of the scheme, they will engage only those who have received accreditation.

Over one hundred and seventy major nation-wide businesses, from several key sectors, have signed up to use the scheme when selecting contractors for services such as building, cleaning, maintenance, refurbishment or electrical and mechanical work.

21 Apr 2014

An Egg-cellent Collection for Llamau

In early April SERS launched a campaign to collect Easter eggs for Llamau and the success was huge. Employees were asked to donate an egg to be passed on to a homeless young person via Llamau and we managed to collect a whopping 42 eggs and over £60 cash to be donated to the charity to provide Easter lunches for the homeless.

Llamau is the leading Homelessness Charity for the most vulnerable Young People and Women in Wales. The word Llamau means steps, progression or threshold in old Welsh, and their ultimate aim is to support the people who use their services in making these positive steps.

SERS have carried out numerous fundraising activities over the last few years for LLamau and are proud to support such a fantastic cause.

Well done to everyone at SERS and to any visitors who donated to our collection point.

Sue O’Brien (Centre) collecting the eggs for Llamau. Pictured with Leanne Chard (Right) and Gloria Browning from SERS

Sue O’Brien (Centre) collecting the eggs for Llamau. Pictured with Leanne Chard (Right) and Gloria Browning from SERS

20 Apr 2014

Training for Accredited Advisors and Assessors

SERS is running a series of courses for advisers and assessors for the Government’s Green Deal programme.

We are launching three courses which will result in full Green Deal accreditation. Homes have to be inspected and assessed by an accredited assessor before they can qualify for the Green Deal programme, which is the largest ever Government-backed green home improvement project.

The courses include a three day course for Green Deal advisors, a four day course for domestic energy assessors, and a 12-day advanced course which covers both disciplines. This course, which is 12 days spread over four weeks will result in a full Green Deal Accreditation qualification with ongoing telephone and email support.

The courses will be held at the recently-opened SERS Training Academy in Caerphilly and will also include the use of five properties for domestic energy assessments.

The Government backed Green Deal programme allows consumers to pay for home insulation and fuel-saving work through their electricity bills. Before Green Deal funding can be allocated, a property has to be assessed by an accredited advisor working to a strict code of practice. Expected energy savings must outweigh the cost of the work, which is repaid in instalments through energy bills, which remain with the property rather than the owner.

SERS human resources director Kevin Ruane said the courses would result in full qualification from the Awarding Body of the Built Environment. Course costs include all registration and certificate fees, course material, training log, mentor allocation  and any necessary electronic equipment.

“The Green Deal is an affordable way for people to drastically cut their energy bills by ensuring their home has the best possible environmental performance. However it is important that assessors are fully qualified, independent and work to the strict code of practice laid down. Our courses will ensure that happens,” he said.

The course costs are £1245 (+VAT) for the three and four day courses and £1945 (+VAT) for the advanced 12-day course.

If you are interested in enrolling please email paul.jenkins@sersltd.co.uk

16 Apr 2014

Field Sales Executive Wanted

Due to expansion, the SERS Stoke office is looking for an experienced Field Sales Executive to generate and pursue sales opportunities through targeted area campaigns within the West Midlands, Staffordshire and Shropshire area.

This is a permanent position offering a basic salary of £16k with an OTE of £50k

Your duties will include:
Attending set sales appointments with homeowners to discuss their requirements and advise on energy saving products available to them
Advising on funding/finance options available to customers
Achieving agreed sales targets for External Wall Insulation, Boilers and Solar products
Providing accurate forecasting information to Sales Manager
Identifying and generating new sales opportunities
Reporting on the progress of new, potential and existing leads
Liaising with marketing to ensure the correct approach is taken to promote the company in a particular region
Following up on marketing activity and previous customer enquiries

The ideal candidate will be a motivated, proactive and well organised individual with a proven track record in field sales.

It is essential to the role that you are a car owner with a full drivers license. Mileage will be paid.

Full product training will be provided.

Please email CV’s to dean.broughton@sersltd.co.uk.

14 Apr 2014

SERS Cyclists to Raise Money for Cancer Care

A six-strong team of employees and associates from SERS are to put their energy into raising money for Marie Curie Cancer Care.

The team will be taking part in the annual 100-mile CARTEN cycle ride from Cardiff to Tenby in May, and SERS is also one of the main shirt sponsors for the event.

The team, which includes a company director and two senior managers, are training hard for their epic run which is now in its 10th year. Team members are Mike Roberts, John Cottrell, Tony Carpenter, Rob Morris, Peter Williams and Robert Lewis, and they hoping to raise around £2,000 for the charity.

The CARTEN 100 ride has progressed from just four riders in 2004 to more than 1300 expected this year. The 10-hour ride uses A roads, B roads and cycle tracks to get from the Welsh capital to the coast at Tenby.

Last year the CARTEN 100 raised £70,000 for the Noah’s Ark children’s charity, and in 2012, more than £85,000 was raised for the Juvenile Diabetes Research Foundation.

The CARTEN 100 2014 will be run on Saturday, May 10. Riders will wear a specially-produced cycling jersey with the SERS logo displayed prominently on the back.

Good luck to everyone in the team.

10 Apr 2014

The RHI Has Launched

SERS are delighted to confirm that the long-awaited and much anticipated domestic Renewable Heat Incentive is now open for applications.
The domestic RHI scheme opened on 9 April 2014.

It is a UK Government financial incentive scheme designed to encourage uptake of renewable heating among domestic consumers. The domestic RHI is targeted at, but not limited to, homes off the gas grid. Those without mains gas have the most potential to save on fuel bills and decrease carbon emissions.

The scheme will cover single domestic dwellings and will be open to homeowners, private landlords, social landlords and self-builders. It will not be open to new build properties other than self-build.

The domestic RHI will pay the following tariffs per unit of heat generated for seven years:

Air-source heat pumps 7.3p/kWh
Ground and water-source heat pumps 18.8p/kWh
Biomass-only boilers and biomass pellet stoves with integrated boilers 12.2p/kWh
Solar thermal panels (flat plate and evacuated tube for hot water only) 19.2 p/kWh
The tariffs have been set at a level that reflects the expected cost of renewable heat generation over 20 years. Payments will be made on a quarterly basis.

The UK Government expects the RHI to make a significant contribution towards their 2020 ambition of having 12 per cent of heating coming from renewable sources. The Renewable Heat Incentive is the first of its kind in the world. The scheme is intended to support some 750,000 domestic renewable heat installations between now and 2020, with solar thermal, heat pump and biomass technologies eligible to apply.

For more on the Renewable Heat Incentive we recommend you visit the Ofgem website where you will find information and the application form. Alternatively please contact SERS and we can advise you further

The 100% online applications process is intended to be far more streamlined than its non-domestic equivalent, with simple applications being automatically assessed. The entire application form is just two pages.

In addition, any applicants who have taken advantage of the Renewable Heat Premium Payment Scheme (RHPP) will need to check when they are eligible to apply for further RHI support: in order to protect themselves against a huge influx of 30,000 plus applications from RHPP beneficiaries, Ofgem have staggered the application window over the next 12 months.

SERS welcome the RHI to the market and believe that it will have a huge impact on improving the UK’s energy efficiency.

10 Apr 2014

SERS Receives Green Deal Accolade

SERS has picked up another major accolade at the regional Green Deal and ECO Awards and we will now go forward to the national awards, to be held at the Riverbank Park Plaza in London in May.

SERS achieved the runner-up slot in the Regional Insulation and Fabric Installer of the Year category. The awards – which attracted more than 60 entries across the country – recognise companies and individuals who have contributed to the success of the Government’s Green Deal and Energy Company Obligation schemes which help householders with the costs of ensuring a warm home and reducing fuel bills.

SERS will now go forward to the national awards which will be presented by actor John Hurt CBE. We are delighted to be going forward for such a sought-after national award.

The honour follows the news that SERS was been listed in the Sunday Times Virgin Fastrack 100 table for the fastest growing private firms in the UK/ SERS also picked up the Retrofit Installer of the Year award for the high standard of our insulation work.

SERS director, Mike Roberts said “This accolade recognises the fantastic achievements of the company which have only been possible through the hard work and capabilities of the SERS teams working on projects throughout the UK, it is a great honour.”

SERS has a bulging trophy cabinet after winning a number of awards over the last 12 months. These include the National Insulation Association awards for Outstanding Customer Service and Best Social Housing/Regeneration Project, and the Energy Efficiency Insulation Installer of the Year award and the Energy Efficiency and Renewable Awards 2013.

SERS also received the coveted Business of the Year award from the South Wales Chamber of Commerce, and was shortlisted in the Business in the Community Wales Responsible Small Company of the Year awards.

Well done to everyone at SERS once again.

09 Apr 2014

SERS in New Finance Initiative for Home Insulation

We are pleased to be launching a nationwide campaign to encourage homeowners to take advantage of finance and cashback which is available for home insulation.

A combination of low-cost finance deals and cashback mean that homeowners can still insulate their houses and save thousands of pounds on fuel bills, despite the Government scaling back of some energy-saving programmes.

The perception that funding and finance for home insulation has dried up couldn’t be further from the truth. SERS have negotiated competitive finance for householders, which, combined with the Government’s improved Green Deal Cashback Scheme, means that homeowners can insulate their homes for a small monthly outlay.

SERS has negotiated a very attractive finance scheme through Shawbrook Bank. This, combined with the £4,000 Green Deal cashback now available for solid wall insulation, means that a two-bedroom terraced house can get solid wall insulation for just £26 a month and a typical three-bedroom semi would cost just £42 a month, while saving hundreds of pounds in fuel bills and adding to the value of their property.

While the Energy Company Obligation (ECO) scheme has been scaled back, there are still ways to get home insulation without spending a fortune. Solid wall insulation is estimated to save more than £1,000 in energy costs over three years, and Government figures estimate that the value of an insulated property increases by up to 14 per cent.

Under the new Green Deal programme, solid wall insulation carries a cashback level of £4000, increased from £650. This applies to all projects booked before the end of June and installed before the end of September.

The Green Deal Cashback Scheme encourages people to make energy improvements and take energy efficiency measures with their property. Householders can claim cash back from Government. More details are available at www.gov.uk/greendeal.

SERS’ finance package with Shawbrook Bank is repayable over 120 months at a typical APR of 8.3 per cent.

For more information call 0845 519 8570.

 Solid Wall Insulation Finance Leaflet

08 Apr 2014

£100 Sponsorship for Comic Relief Swim

SERS are pleased to have been able to sponsor Richard Atkinson £100 for his huge 5km swim in Aid of Comic relief.

Richard is Slough Borough Council’s Project Manager and SERS are pleased to be working alongside him in installing solid wall insulation to circa 350 properties in the region. So far he has been able to raise a whopping £400 for the fantastic cause that is Comic Relief.

Well done Richard on your swim.

04 Apr 2014

Circa 350 Homes to Benefit from External Improvement Works

SERS are carrying out a major £3.6 million contract to fit External Wall Insulation to around 350 homes on behalf of Slough Borough Council.

SERS teams are installing external solid wall insulation to properties in various areas of Slough. Work is well underway on the project which is due for completion in the Autumn and will help residents cut down their fuel bills by hundreds of pounds a year.

The work has been designed and is being project managed by specialist housing consultancy Michael Dyson Associates Ltd of Holmfirth, West Yorkshire.

SERS director Geoff Thomas said the work, as well as saving money on fuel bills, would dramatically improve the external appearance of the properties, with a pebble-dash finish and brick detailing around the windows, thus having a positive impact upon the community as a whole. Complete community regeneration is often seen with an improved sense of community spirit.

“The improvement works will help make the homes easier and cheaper to heat, help homes stay warm for longer, and generally improve the living conditions for the residents concerned. The residents will certainly notice the difference,” he said.

The large-scale programme of work is being carried out under the Energy Company Obligation programme, which is aimed at improving home energy use, reducing fuel bills and tackling fuel poverty.

04 Apr 2014

Shortlisted in the Green Deal and ECO Awards

We are delighted to have been shortlisted in the Green Deal and ECO awards in the Regional Insulation & Fabric Installer of the Year category for Wales.

And the great news is that we don’t have long to wait to find out how we get on – the regional awards ceremony for Wales is being held on the 9th April at the Village Hotel in Cardiff, CF14 7EF.

These awards have taken into account all that we have done with regards to Green Deal and ECO since their launch and to have made the shortlisting is a fantastic achievement.

01 Apr 2014

SERS to Exhibit at CIH South West

SERS are once again pleased to be exhibiting at CIH South West this week in Torquay. Following the success of the launch of our BRE report last week at CIH Tai we will be continuing the theme and offering detailed information on the report.

We will also be offering refurbishment advice to visitors on the best way to improve the efficiency of their housing. The event is to be held on the  2 – 4 April 2014 at the Palace Hotel Torquay.

This event is CIH South Wests’ flag ship housing event held annually in Torquay and attracts up to 550 attendees. The conference programme considers both knowledge and practice and reflects the needs of both leaders and practitioners. This years conference will provide some great opportunities for networking with colleagues and high profile housing professionals on sharing learning about the latest trends and issues in the South West region.
Sessions are planned to provide insights, analysis, solutions and opportunities for visitors. There are many different workshops throughout the two days, which are both topical and challenging as well as great keynote sessions.


The event is a must for everyone working in housing. The event attracts up to 550 people during the three days including Chief Executives, Directors, Managers and Operational Staff. There is something to suit everyone on different days. Visitors will gain an insight into some of the key issues in the region and have the opportunity to meet with colleagues from all housing professions.

28 Mar 2014

The BRE Report Launches

The BRE report has officially launched. At midday on the 26th March we were finally able to formally launch the much anticipated BRE report which SERS commissioned.
The launch was announced to the whole of the Tai 2014 conference by CIH Cymru’s Director Keith Edwards, SERS Director Mike Roberts and writer of the report Colin King – Associate Director of BRE.
SERS commissioned the BRE to undertake a review of the quality control and methods of work, when carrying out assessments and retrofit installation of solid wall insulation to solid wall, non-traditional and hard to treat properties. The Report focusses on quality assurance and best practice guidance, and provides clients and installers with a tool-kit and recommendations for avoidance of unintended consequences, thus enabling the decision makers to make the right choices when assessing the suitability of measures, and how they should be carried out.
We are committed to promoting best practice processes and guidance, and commissioned the report so that it can be shared with peers and key stakeholders in the industry to further improve working methods and deliver more robust solutions.
Download an introductory leaflet on the report here 

BRE ReportBRE Report
For more information on the report please email Andrew.dunn@Sersltd.co.uk

27 Mar 2014

SERS Lends Support to National Fuel Poverty Awareness Day

SERS are supporting a national day to raise awareness of the plight of those struggling to heat their homes affordably. SERS are a proud member of NEA and support much of their work in aiming to eradicate fuel poverty.

Fuel Poverty Awareness Day takes place on 28 March and is run by charity National Energy Action with the support of SSE. Around 4.4 million households in the UK are estimated to be living in fuel poverty, unable to heat their homes to the level needed to stay warm and comfortable in their homes.

Mike Robert, Group Director at SERS said ‘’Fuel poverty is a serious problem, affecting around 4.5 million households in the UK, but there are a range of actions that people can take to make their energy bills more affordable. This includes making your home more energy efficient and checking to see if you are eligible for any discounts on your electricity bills or financial assistance with heating or insulation improvements. We would urge anyone worried about meeting their energy costs to contact the independent Home Heat Helpline on 0800 33 66 99.’’

Maria Wardrobe, Director of External Affairs at NEA said “Our charity knows all too well the horrifying reality of the current ‘heat or eat’ debate and we welcome the support of SERS to help tackle this problem in [insert area]. It is vital that anyone working with vulnerable and low-income householders is able to identify and assist those who may be in fuel poverty, and we have launched a new version of our popular Fuel Poverty Action Guide to support them through this process and ensure that help reaches those most in need.’’

For further information on Fuel Poverty Awareness Day and to order copies of the Fuel Poverty Action Guide visit www.nea.org.uk.

22 Mar 2014

SERS Moves to New Offices

SERS are moving into one of the best-preserved art deco buildings in Stoke on Trent this weekend.

SERS, which is listed in the Sunday Times Virgin Fast Track 100 table ranking the UK’s fasting growing private companies, is moving into the three-storey Lonsdale Chambers in the centre of Stoke. SERS has purchased the freehold for the prominent building which is located on the corner of Lonsdale Street and Church Street.

Up to 30 staff from SERS and its associated companies will be moving into the building this weekend. The company’s marketing, legal, IT and domestic business departments will be based there along with parts of the finance and HR functions. SERS is retaining its office and training centre in Caerphilly and its office in Lockerbie, but staff from its Cannock office will move to Stoke.

Lonsdale Chambers was built in 1931 and is a prime example of a well-preserved art deco building. SERS and associated companies are moving into all three floors.

The new address for our new Midlands office is

SERS Energy Solutions Ltd

Lonsdale Chambers
Lonsdale Street
STOKE-ON-TRENT
ST4 4BT

20 Mar 2014

Visit us at Tai 2014 at Cardiff City Hall

Tai Banner

SERS are pleased to once again be exhibiting at Tai 2014 at Cardiff City Hall – 25/27 March.

Not only will we be exhibiting but we will be launching our BRE commissioned report and the CIH Cymru Housing in Wales Factsheet on Sustainability which SERS have sponsored.

SERS are also headline sponsors for the gala dinner on the Wednesday evening.

SERS have been at the forefront of best practice for the installation of solid wall insulation and other energy saving solutions for many years. As a result we commissioned the BRE to undertake a review of the quality control and methods of work, when carrying out assessments and retrofit installation of solid wall insulation (SWI) (external wall or internal wall insulation systems) to solid wall, non-traditional and hard to treat properties.

We are extremely excited to be launching both reports at the Can Do Corner on Wednesday 26th March at 12.50pm. If you’re visiting Tai please come along!

19 Mar 2014

DCE Seminars a Fantastic Success for SERS

BRE Report

This week SERS have been participating in 2 DCE (Direct Contact Exhibitions) seminar days – one in Cardiff and the other in Aberystwyth. Whilst SERS have exhibited and presented at a number of these CPD accredited events this week was much more of a success than any of us could have anticipated.

The topic this time around for SERS was our commissioned BRE report (External Wall Insulation Current Practice Review and Guidance for Improvement) and homeowners, housing associations and local authority representatives registered and attending the talks delivered on its content.

The seminar entitled – The Launch of the BRE External Wall Insulation Best Practice Guide covered the below.

‘An overview of the new best practice guide around the installation of solid wall insulation on solid wall, hard to treat and non-traditional properties.
Report Commissioned by SERS Energy Solutions Ltd and written by Colin King of BRE (Building Research Establishment)’.

If you are interested in discussing the report with us please email info@Sersltd.co.uk.

SERS have booked to attend 9 more DCE seminars over 2014 – if you want to attend one in your area please contact us.

14 Mar 2014

SERS joins Business in the Community Initiative

SERS have been teamed up with a Merthyr Tydfil school as part of the Business in the Community’s Business Class partnership programme. SERS has linked up with Cyfarthfa High School. Cyfarthfa High School, established in 1970, has more than 1200 pupils aged from 11 to 18.

The partnership will help pupils at the school get a better understanding of the world of work and learn skills which will help their employability and careers.

SERS has carried out work on a number of tower blocks in the Merthyr Tydfil area in association with Merthyr Valley Homes.

As part of the three-year Business Class partnership, pupils from the school will get the chance to see numerous SERS projects at close quarters, and understand the skills required and career choices available. They will also visit SERS’ offices and training academy in Caerphilly.

SERS employees will spend time in the school supporting the curriculum talking to pupils about a wide range of business and industry issues. Support will also come from Careers Wales.

There will also be Dragon’s Den-style events to encourage pupils to come up with business ideas and encourage entrepreneurship. Pupils will also be assessed for employability and given guidance on looking for work and meeting the expectations of would-be employers.
In addition, SERS will help with the school’s marketing activities, and bring the curriculum to life with business challenges and opportunities to show enterprise.

Business in the Community works with many thousands of businesses to encourage sustainable relationships between businesses and the community around them and foster responsible businesses. The Business Class programme helps youngsters engage with and understand business and make informed career choices.

SERS human resources director Kevin Ruane said the Business in the Community initiative was a great way of bringing local businesses and schools together in the common interest.

He said, “If we are to do it properly and achieve the scheme’s objectives, this will require a lot of commitment from the company and its employees, but we are determined to ensure that the partnership works and the pupils get real benefit from it. Since it began in 2007, the Business Class initiative has shown that it can result in significant increases in student employability and academic achievement, so it has a proven track record of raising student aspirations.”

10 Mar 2014

SERS Becomes Member of CoRE – the Centre of Refurbishment Excellence

SERS has become a member of the Longton-based CoRE organisation – the Centre of Refurbishment Excellence. CoRE is a not-for-profit national centre of excellence for green retrofit skills in the built environment. The centre brings together training providers, manufacturers, contractors and trades working towards green retrofit skills in home and building refurbishment.

SERS director Mike Roberts said that CoRE was the UK’s centre of excellence for knowledge and information sharing in the field of sustainable refurbishment.

“We are delighted to be a member of CoRE and look forward to working with other members to share our knowledge and experience and learn from others” he said.

SERS are hoping to work in conjunction with CoRE in order to provide specialist knowledge on the installation of solid wall insulation to its visitors. We will also be appearing in their gallery for the next 12 months displaying our Trethomas scheme.

To visit the CoRE website click here.

Trethomas

07 Mar 2014

300 Homes to Benefit from Major Home Insulation Contract

SERS has clinched a major contract to insulate nearly 350 homes on behalf of Scottish Power. SERS’ team are providing solid wall insulation to 348 flats owned by Caerphilly Borough Council in South Wales. Work has just started on the project and will be completed by the end of March in a project which will help residents cut down their fuel bills.

SERS will fit external wall insulation with a pebble-dash finish to 212 flats in the Gelligaer area of Caerphilly, 96 in Pontlottyn and 40 in Porset Park. The whole project will be completed in less than three months.

SERS director Mike Roberts said the company took a pro-active role in the energy-saving project, approaching Caerphilly Council to establish that the work needed to be done.
“We then secured full funding from Scottish Power, with whom SERS has worked on several other major projects, particularly in Scotland. We have also worked with Caerphilly council in the past, so they are aware of our capabilities,” he said.

The large-scale programme of work is being carried out under the Energy Company Obligation programme, which is aimed at improving home energy use, reducing fuel bills and tackling fuel poverty.
SERS director, Mike Roberts said the work was demanding, but the SERS teams were committed to completing it within the timescales set down by their clients.

A spokesperson for Scottish Power said “Scottish Power is pleased to be supporting this project which will assist families in the Gelligaer, Pontlottyn & Porset Park areas of Caerphilly to improve the energy efficiency of their homes and make them more affordable to run”.

Cllr Gerald Jones, Cabinet Member for Housing at Caerphilly County Borough Council, commented “With so many people struggling to heat their homes at the moment, the council is constantly looking for ways to help tenants’ reduce their fuel costs. This project is a great example of how the council is working with its partners to increase the energy efficiency of homes, helping tenants to save money on their bills.”

28 Feb 2014

SERS Wins Top Accolades – South Wales Chamber of Commerce’s Welsh Business of the Year and Most Promising Growth Business Award

Last night was a truly memorable night for all at SERS. Not only did we win the award in which we were shortlisted for, Most Promising Growth Business of the year in the South Wales Chamber of Commerce Awards, SERS also won Welsh Business of the Year. Only moments after collecting the award for Most Promising Growth Business were SERS back up on the stage to collect the top award of the night – Welsh Business of the Year.

This overarching award, which was judged from all of the shortlisted entries, is an exceptional accolade for SERS. As the award was presented the high calibre of entries was praised making this award even more of an achievement for SERS.

The event, held at The Vale Resort near Cardiff, was hosted by Olympic downhill skier Graham Bell and had a winter Olympic theme. With over 200 attending the black tie event it was an evening which will not be forgotten by SERS.

SERS has a bulging trophy cabinet after winning a number of awards over the last year and these two new trophies will sit alongside perfectly. Other awards include the National Insulation Association awards for Outstanding Customer Service and Best Social Housing/Regeneration Project, and the Energy Efficiency Insulation Installer of the Year award at the Energy Efficiency and Renewable Awards 2013. SERS has also been shortlisted in the South West Green Energy Awards and the Business in the Community Wales Responsible Small Company of the Year awards.

These wins come just months after SERS were listed in the Sunday Times Virgin 100 table, as well as picking up the Retrofit Installer of the Year award for the high standard of its insulation work.

Our two new trophies taking pride of place on reception in Caerphilly.

Our two new trophies taking pride of place on reception in Caerphilly.

21 Feb 2014

Up To £4000 cash back available for Solid Wall Insulation – LIMITED TIME

This week has brought great news to the solid wall insulation market in the form of an announcement by DECC that they have significantly increased the amount of cashback now available.

There is up to £4000 cashback available for all solid wall installations allowing homeowners to claim cashback up to a total of two thirds of the amount they have to pay. To be eligible solid wall insulation must be applied to at least 50% of the external wall area.

But homeowners, landlords and registered providers need to act quickly as cashback applications close on 30 June 2014, or while funds last. Whilst a total amount available has not been communicated, it is not an unlimited figure, and so SERS encourages its customers to act quickly to benefit.

Installations must be made, and vouchers redeemed, before 30 September, 2014. Homeowners, landlords and providers can choose to fund improvements through a Green Deal Finance Plan, or pay in other ways, and get the Cashback but they must use a Green Deal Provider like SERS.

Unfortunately though it will not be possible to claim Cashback for improvements that have a funding contribution from 1st April, we can advise on this.

To claim cashback you must: 1) Have a Green Deal assessment carried out on your home. You will be able to apply for cashback for any of the eligible improvements you plan to install, as recommended on your assessment. SERS will arrange your assessment once you have agreed to commence with the works.  2) Have works completed by a Green Deal Installer through a Green Deal Provider – of which SERS are both. 3) Apply for your cashback voucher online or by phone, before you begin the work. SERS will advise you on this. 4) Have your installation completed within six months of applying for your voucher 5) You will receive payment once your Provider has confirmed work has been carried out and arranged for your Energy Performance Certificate to be updated.

14 Feb 2014

Testimonial Received from a Happy Couple

Whilst we receive a number of testimonials and thank you letters each month we received one this week which really caught our eye.
Mr and Mrs Morris, both 82 from South Wales, wrote

“My wife and I would like to thank you sincerely for the work that has been carried out on our small cottage, being stone built it has been cool in the summer but cold in the winter months and with the outside (solid wall insulation) insulation it has already shown a mark difference”.

As private homeowners Mr and Mrs Morris received a contribution towards the cost of the work from ECO (Energy Company Obligation) funding put in place by the Government’s Green Deal.

SERS worked hard and battled against extreme weather conditions to get their home boarded prior to the Christmas period in order to keep the couple warm. Whilst we were unable to apply the base coat and top coat finish we were pleased that the boarding was able to take place in time. As soon as the weather calmed down we returned to the property and got the works completed.

SERS have recently written a blog about the importance of keeping warm in the winter for health reasons, especially when it comes to the elderly. To read this blog and learn more about the effects of the cold, including increased risks of strokes and death, please view it here.

Customer satisfaction is extremely important for SERS and we value every testimonial and thank you letter which we receive.

 

 

07 Feb 2014

24,000 to Die From Cold this Winter – Is that Right?

In an age where it can be prevented is it right that 24,000 people are expected die during the winter of 2013 and 2014? Not only this – 6m fear that they are not able to adequately heat their homes for their families.

In in a report issued by Age UK the cold cannot only cause you to be uncomfortable, but it pushes up blood pressure which increases the risk of triggering heart attacks and strokes; thus increasing the risk of death.

Worse still, 1 in 4 people who took part in their research were not even aware that the cold can cause serious health problems, both triggering new illnesses and making worse current ones.

Whilst not all deaths and illnesses can be prevented it is likely that these numbers can be reduced with the correct awareness, education and energy saving measures.

Especially for children and the elderly it is essential that they keep warm at all times as even a short spell exposed to cold temperatures can be a health risk.

Do you have elderly living in your housing stock? Do you want to establish a way to improve their living conditions and health? If so you may wish to consider installing solid wall insulation onto your housing stock should it be solid walled. If not a variety of other measures could be installed such as more efficient boilers.

Without improvement over 20,000 people will continue to needlessly die each year due to the cold.

07 Feb 2014

Community Support Book 2013

New for 2014, we are pleased to be launching our Community Support book. This booklet demonstrates SERS’ approach to community support by listing our key activities in 2013.

The book includes details of our donations, sponsorships, pro bono work and volunteering to local community groups.

We are planning to produce a community book each year moving forward to document our approach to responsible business.

SERS believe that a responsible business strategy is core to our business and will be continually building upon this in 2014. SERS are a member of Business in the Community Wales and were shortlisted for a Responsible Business Award in 2013.

To view our community book please click the link below,

SERS Community Book 2013

If you would like more information on our approach to community support, or feel that you have a cause which SERS may be able to support, please get in touch on info@sersltd.co.uk.

30 Jan 2014

Renewed Membership with Trade Body INCA

We have renewed our membership, without hesitation, to trade body INCA (Insulated Render and Cladding Association) for the period of Jan to Dec 2014.

SERS have been a member of INCA for a number of years now and actively get involved in their meetings and events in order to help shape and develop the solid wall insulation market.

The Insulated Render and Cladding Association (INCA) is the recognised trade association for the external wall insulation (EWI) industry, representing the major system designers, a nationwide network of specialist installers and the key component suppliers.

EWI is crucial to meeting the UK target of an 80% reduction in carbon emissions by 2050 compared with 1990 levels, and INCA and its members are at the forefront of transforming the energy efficiency of homes and businesses in the UK under the Government’s flagship schemes, the Green Deal and Energy Company Obligation (ECO). By applying the latest skills, innovations and techniques, INCA members are delivering high quality new build and refurbishment projects in the non-residential and domestic sectors.

In order to hold INCA membership, companies must meet the INCA criteria for membership and operate in accordance with the INCA Code of Professional Practice. This gives clients using INCA members the confidence that they are working with competent and reputable Specialist Contractors that will deliver to the highest quality standards. INCA Contractors must have a proven track record of delivering EWI projects.

If you would like more information on INCA, and the work which they do, please visit their website here.

 

Inca Logo

24 Jan 2014

Shortlisted in the South Wales Chamber of Commerce : Welsh Business Awards

SERS have been shortlisted in the South Wales Chamber of Commerce,  Welsh Business Awards, in the Most Promising Growth Business category, Sponsored by Freshwater.

The judging panel met on Tuesday January 20th and selected SERS as one of the finalists for this great category.   The panel comprised of

- Julian Rowe – Centre for Business

- Paul Peachey – University of South Wales

- Steve Sulley – Stills

- Haydn Evans – Freshwater

Finalist nominations will be honoured and celebrated at the Welsh Business Awards Dinner on Thursday 27th February 2014 at The Vale Resort, Hensol.  The evening will have a Winter Olympic theme and be hosted by Graham Bell, Olympic downhill skier.

We are looking forward to the ceremony and have our fingers crossed for this fantastic award to add to our growing accolades.

24 Jan 2014

£100 raised for Lennox Children’s Cancer Fund

We are pleased to have raised £100 for Lennox Children’s Cancer Fund through a competition held within SERS.

The 50/50 competition meant that half of the proceeds should go to the charity, with the other half being the prize. The competition was however won by one of our group directors, Lyndon Jones, who kindly gave his winnings to the charity allowing SERS to donate £100.

Lennox Children’s Cancer Fund aim to make a positive difference to the lives of children with cancer or leukaemia by offering practical, financial and emotional support to the whole family.

SERS have supported this charity before along with a while list of others, and we hope to support them further in the future.

In the next few weeks we shall be launching our community book for 2013. This new publication will demonstrate all of our societal donations and demonstrate our approach to corporate social responsibility.

22 Jan 2014

Apprenticeship Programme in Full Swing

Major boost for construction skills

As you may have seen in the press our apprenticeship programme, which is ran out of our Training Academy, is in full swing with 24 apprentices currently. Whilst some have been with us for a couple of years, the majority were recruited in September as the first official cohort for the academy.

The SERS Apprenticeship Framework specialises in delivering training and assessment for a wide range of construction skills but principally solid wall insulation as well as renewable technologies.

Each of the above apprentices is on a four-year apprenticeship programme to give them the opportunity to gain experience and qualifications in a wide range of construction skills. 22 apprentices are aged between 18 -24 whilst two are over 25. They are all studying solid wall insulation, electrical, plumbing, and plastering apprenticeship frameworks.

The apprenticeship programmes involve the trainees working on real projects around the UK, as well as spending time in local colleges, and at the SERS Training Academy. Agreements have already been drawn up to support the programme with Coleg y Comoedd College in Caerphilly and Rotherham College of Arts and Technology. The scheme has also been commended by Business in the Community of which SERS is a member.

The SERS Apprenticeship Framework will develop tailored training plans for each individual to ensure that the training delivered caters for individual needs and skills to attain the relevant NVQ qualifications which will make them a valuable asset to prospective employers. The programme will go a long way to helping the skills shortages which have dogged the construction industry for many years.

Our HR Director Kevin Ruane said the SERS Apprenticeship Framework would develop vital skills which would seed the construction industry, providing the next generation of skilled installers, craftsmen and managers. During their time on the apprenticeship they will work on real projects gaining invaluable skills needed by the specialist construction industry.

“There is a huge advantage to be able to take youngsters straight from school or college or at an early stage of their careers and equip them with the basic skills, safety regimes, workshop training and disciplined ways of working required by the industry. We are also able to take older people to help them up-skill and develop”.

 

Some of our apprentices with their assessor

Some of our apprentices with their assessor

 

 

 

 

23 Dec 2013

Merry Christmas

SERS would like to wish everyone a very merry Christmas and a happy new year for 2014. Our offices shall be closed from 5pm on Monday 23rd December and we will re-open at 9 am on the 2nd January 2014. Should you have an enquiry during that time please feel free to email info@Sersltd.co.uk and we will respond on our return.

Christmas Wishes

From SERS

 

13 Dec 2013

Shortlisted for a Specialist Award

SERS have been shortlisted in the Construction News Specialist Awards in the first round of judging. After entering the Business Growth category we were delighted to hear that we have been shortlisted for another award this year – rounding off what has been a fantastic years of achievements for SERS.

Following this shortlisting we now have to present our case in front of the judges at an interview in late January before hearing whether we are successful in late March at the awards ceremony.

We will keep you posted on our success.

Specialists-Logo-Finalist

09 Dec 2013

SERS Make Prestigious Sunday Times Virgin Fast Track 100

Announced on Sunday 8th December 2013, SERS have made the Sunday Times Virgin Fast Track 100 table in position 96.

Fast Track 100 ranks Britain’s fastest – growing private companies by sales.

A typical Fast Track 100 company:

•          is owned and run by entrepreneurs

•          has between 20 and 400 staff

•          has average 3 year sales growth ranging between 50% and 270% pa

•          has sales ranging between £5m and £100m

•          19% of the companies have venture capital backing

We achieved our coveted position in the prestigious league table after increasing sales by over 51% over the three years.

Mike Roberts, Group Director said the listing in the Sunday Times Virgin Fast Track 100 league was something they could only have dreamed of a few years ago.

“The prestige of getting a ranking in this league reflects the huge steps made by SERS to grow its business. The need for warm homes to reduce fuel bills and conserve energy has never been more important and our growth reflects the quality of the work which our people achieve. It’s a fantastic achievement – as is the Retrofit Installer of the Year award – and both recognise the hard work and expertise of the SERS teams who were able to carry out improvements which will give people a warm home this winter and every winter, as well as drastically reducing their fuel bills,” he said.

The Fast Track 100 league table and awards programme, now in its 17th year, is sponsored by Virgin, Barclays, Baker Tilly and BGF, and is compiled by Fast Track, the Oxford-based research and networking events company.

Sir Richard Branson said: “There has never been a better time to grow a business in the UK, as this year’s Fast Track 100 list proves. The pick-up in confidence and the speed at which technology is changing markets means there are plenty of opportunities for innovative businesses with entrepreneurial spirit and great ideas to thrive.

“The Fast Track 100 companies continue to exceed expectations – let’s hope they act as a spur to the next generation of aspiring entrepreneurs.”

2013 Fast Track 100 logo

06 Dec 2013

Winner of Retrofit Installer of the Year Award

Retrofit Installer of the YearYesterday SERS scooped the sought-after Retrofit Installer of the Year award at the Retro Expo awards in Islington. We were also successful in being shortlisted in the in the Large Scale Project of the Year category.

 
It’s a fantastic achievement to receive the Retrofit Installer of the Year award and recognises the hard work and expertise of the SERS teams who carry out improvements which will give people a warm home this winter and every winter, as well as drastically reducing their fuel bills.

 
The award given to us recognised our energy saving projects around the country and focussed on customer engagement, customer service, innovation and quality. Judges looked at all of our areas of expertise including internal and external solid wall insulation, solar panel installation, boiler replacements and loft insulation.

 
We now have a bulging trophy cabinet after winning a number of awards over the last year. These include the National Insulation Association awards for Outstanding Customer Service and Best Social Housing/Regeneration Project, and the Energy Efficiency Insulation Installer of the Year award and the recent Energy Efficiency and Renewable Awards 2013.

 

 

14 Nov 2013

Shortlisted in the Retro Expo Awards

We have been shortlisted in two categories of the Retro Expo awards which is a fantastic achievement and great news for all at SERS.

The two categories which were entered and shortlisted in are Retrofit Installer of the year and Large scale project of the year for the energy saving solutions which we installed in Trethomas. The mix of measures included solid wall insulation (both external wall insulation and internal wall insulation), solar PV, boiler replacements and loft insulation. The scheme itself was particularly unique as SERS identified the area, went on to secure funding and then delivered the works free of charge predominantly to privately owned properties.
The awards ceremony is being held in Islington on the 5th December alongside the Retro Expo exhibition and Retrofit summit. SERS will be there and our fingers are crossed for the night.

13 Nov 2013

SERS Help Raise Money for Get Connected

For the second year running SERS were delighted to have been able to take part in British Gas’ Get Qu?zzical for the Energy Industry event on 31st October 2013 and Soho’s Florifita.

The event, which is supported widely by the energy industry, raised money for charity Get Connected which provides free and confidential help for young people under the age of 25.

Last year, 26 teams from across the Energy sector, pitted their wits against each other and raised an incredible £104,000 –and this year we hope to have raised even more for this great charity.

The evening was supported by an array of celebrities from the BBC hit shows Strictly Come Dancing and A Question of Sport.  On the night team members expected a chic showdown at Floridita to decide who’s got the biggest brains in the industry.

Quizzers mingled at the welcome drinks reception, before sitting down for a tasty three course dinner and five quiz rounds.

Score-boosting Joker cards, point-stealing Killer cards, and a Celebrity Auction where teams had the chance to buy a celebrity for a round to help them out made the night highly entertaining for all involved.

The celebrities included some of the nation’s favourite TV and sporting personalities from Strictly Come Dancing, A Question of Sport, Eggheads and The Chase, plus a few Mastermind champions for those really tricky questions!

13 Nov 2013

SERS Participate in Three DCE Seminars

We are in the middle of exhibiting at three seminars hosted by DCE in order for us to spread the word on how to go about securing funding for solid wall insulation. Our seminar, entitled ‘FUNDING FOR SOLID WALL INSULATION – THE OPTIONS’, will provide information to people from various organisations with differing responsibilities. The seminars will cover the benefits of external wall and internal wall Insulation for the solid wall and ‘Hard to Treat Cavity’ housing. It will also explore the range of funding options now available.

The CPD certified seminars allow attendees to claim valuable development hours whilst hearing technical digest information from a variety of speakers.

Below are the locations and dates of the events which we are attending, should you wish to attend for free, please email info@sersltd.co.uk for further information.

Cheltenham 12th November 2013

Stoke 19th November 2013

Solihull 20th November 2013

This seminar will cover the benefits of External Wall and Internal Wall Insulation for Solid Wall Insulation and ‘Hard to Treat Cavity’ housing. It will also explore the range of funding options now available. SERS are specialists in this field who work with leading Energy providers throughout the UK.

07 Nov 2013

Headline Sponsor of The Only Way Is Green

This year SERS are one of the headline sponsors of the CIH’s The Only Way is Green Exhibition held in Cardiff on Monday 11th November.

As well as being a sponsor we will also be there exhibiting and providing advice on complete energy saving refurbishment solutions; including sharing detailed knowledge on securing funding for solid wall insulation works.

As a headline sponsor we are able to invite a limited number of people – should you wish to attend please contact us on info@sersltd.co.uk and we can try and accommodate you. Otherwise tickets are available to purchase here.

“ Challenging carbon emission reduction targets are not going away and housing has a major part to play in helping achieve these.  In the past, many organisations viewed energy efficiency and ‘green issues’ as a desirable or something to consider if time and resources were available after dealing with ‘normal’ business. This approach is no longer sustainable as carbon reduction and energy efficiency is now a core element of what landlords are expected to deliver and tenants expect.

We may ‘all be in this together’, but a fall in real incomes, the impact of welfare reforms and spiralling energy prices are putting people under real and growing pressure. A secure, warm home should be a fundamental right, but many are suffering because they are finding it difficult to pay the bills. Whilst domestic energy policy is evolving and changing there are still many opportunities to take advantage of technologies and funding streams which can make homes warmer and reduce fuel bills, and making a positive contribution to ameliorating falling incomes. But are you ready and sufficiently bold to make the best of these opportunities whilst there is still time?
This event will examine changing UK and Welsh Governments’ policies and programmes and demonstrate to organisations and individuals how best they can take advantage for the benefit of all”.

07 Nov 2013

Shortlisting in Two Categories at the Retro Expo Awards

Great News! We have been shortlisted in two categories at the Retro Expo Awards! We have been shortlisted for Retrofit Installer of the Year and Large Scale Retrofit Project of the Year!

The installer of the year category was based on SERS as a whole whilst the large scale retrofit project of the year was based on our scheme in Trethomas which has seen the installation of solid wall insulation to over 200 properties as well as the installation of additional energy saving measures such as efficient boilers, loft insulation and solar PV.

We have to wait until December 5th to find out if we are successful but just being shortlisted is a great achievement to add to SERS’ growing list of accolades. Fingers crossed!

A house with solid wall insulation and solar PV in Trethomas

A house with solid wall insulation and solar PV in Trethomas

Trethomas

Some of the houses in Trethomas with Solid Wall Insulation

07 Nov 2013

Protect Yourself Against Fuel Price Hikes

With a number of the big six energy suppliers now having put their prices up in the last few weeks we are urging homeowners to consider ways of reducing their energy consumption in order to alleviate the impact these increases will have on their pockets.

Whilst switching suppliers will help to keep those bills down a bit there are more drastic actions which you can take which can help save thousands over the coming years. Solid wall insulation can save up to £490 a year on bills by drastically reducing consumption. Over the years this mounts up to a very large saving for homeowners and tenants.

SERS are also able to secure vast amounts of funding towards the cost of the installation of solid wall insulation making it one of the best energy efficiency improvements you can make; and one of the best ways to protect yourself from price hikes.

Unfortunately price rises are likely to be a regular occurrence and so there isn’t a better way to protect yours and your families’ future.

24 Oct 2013

Melin Homes Cash Boost for Foodbanks

Local foodbanks received a £1000 cash boost to help families in crisis thanks to a donation from The Chair of Melin Homes Margaret Spencer.

She gave the money to the Abergavenny, Chepstow, Pontypool and Ebbw Vale foodbanks after winning a competition sponsored by SERS Ltd.

Mrs Spencer was selected from a lucky draw at SERS stand at a recent housing conference winning £1000 for the charity of her choice.

Mrs Spencer said: “After much thought it was decided to divide the money between the food banks that are in the Melin area of operation, so hopefully the windfall will advantage some of Melin’s residents.”

The foodbanks are run by volunteers and supported by the Trussel Trust – a charity which runs vitally needed food banks across the country.

All food given out by the Foodbank is donated by generous members of the public, and as the recession continues to bite, foodbanks across the U.K. are seeing more and more people turning to them for help.

Foodbank clients receive three days of nutritionally balanced, non-perishable food in exchange for their food voucher. Foodbanks also make time to chat and to signpost clients to other helpful services.

Mrs Spencer was joined by Andrew Dunn SERS Ltd Business Development Manager and volunteers at Abergavenny’s foodbank to hand over the money.

Volunteer Kathy Medlicott said: “We are always grateful for all the donations, having public support is fundamental to the efficient working of the foodbank.”

If you or someone you know is in crisis vouchers can be obtained from Melin Homes the One-Stop Shops or the Citizens’ Advice Bureau.

Mark Gardner Chief Executive of Melin Homes said: “We were delighted that our Chair decided to support such a worthwhile charity. The help offered by the foodbank dovetails perfectly with the services we provide to support our communities as well as building homes.”

03 Oct 2013

SERS Energy Solutions Ltd (South West) shortlisted for South West Green Energy Awards

SERS Energy Solutions Ltd selected from hundreds of the region’s top sustainable energy companies

SERS Energy Solutions Ltd has been shortlisted for the Installer of the Year Award in the prestigious South West Green Energy Awards, following the first round of judging this week.

They now go through to the final stage of judging, where an expert panel of judges will decide on overall winners and runners up. SERS will find out if they have won at a glittering awards ceremony at the Bath Assembly Rooms, which takes place on 26 November 2013

Organised by Regen SW, the South West Green Energy Awards recognise the increasing importance that renewable energy and energy efficiency play in the Westcountry in providing solutions to the threat of climate change.  The awards are now in their 10th year.

Merlin Hyman, chief executive of Regen SW, said: “This year has been our most competitive ever, with more than 100 entries from across the south west.  SERS  has demonstrated that they are among the leaders in their sector and I congratulate them on their achievement

“SERS is a prime example of the ground-breaking progress in renewable energy that we are currently witnessing – the commitment to renewables set out in our Renewable Energy Manifesto earlier this year, backed by MPs and local enterprise partnerships, is already showing results.”

Other businesses shortlisted for the Installer or Supplier of the Year  award are

Installer or Supplier of the Year

  • Fair      Energy
  • Forest      Fuels
  • Glevum      Heating
  • SERS
  • Sungift      Solar
  • Mojo
  • Gregor

Following final judging, the accolades will be presented at a glittering awards ceremony at the Bath Assembly Rooms on 26 November.

 

27 Sep 2013

SERS Environmental Newsletter – Edition 4

Environmental Newsletter - Edition 4 - QMS 9001

16 Sep 2013

Do Heating Bills Concern You?

If you answered yes then you’re not alone.

BBC Radio 5 live has reported that over a third of people in the UK are concerned for this winter with regards to paying their heating bills. Not only did over 60% of adult respondents say they have had to cut their usage because of increasing costs but 25% admitted to suffering unacceptably cold homes in the past year due to struggling to pay bills.

Almost three quarters of those surveyed felt that energy costs were unreasonable!

Whilst the Government are committed to tackling fuel poverty in the UK these figures suggest that increasing prices are having more and more of an impact and pushing further families into fuel poverty.

The real poignant finding was that 38% of those surveyed worried about how they were going to pay their heating bill – suggesting more would suffer this winter; especially if it’s a harsh one.

All surveys were carried out between 30th August 2013 and September 1st 2013.

How can YOU protect yourself and reduce this concern?

At the minute fuel prices are only going to go one way – and that’s up. The best way to alleviate the impact of these increases is to cut your usage and consumption either through insulation or renewables technology.

Solid wall insulation can cut bills by up to £490 a year (this figure will increase simultaneously with energy prices) – which really makes an impact when every penny counts! There is also funding available for solid wall insulation so there is nothing to lose.

If you are worried about your fuel bills this winter pleased contact us to see if we can help you get them reduced through energy saving technologies.

16 Sep 2013

Success at the Energy Efficiency Exhibitions incorporating Renewables Roadshow

Last week saw SERS exhibit at the Energy Efficiency Exhibitions incorporating Renewables Roadshow at Westpoint Arena, Exeter.

SERS recently opened an office in Exeter and therefore its location was perfect to provide energy saving advice to the region.

The event was a huge success, and many people attended, allowing us to introduce ourselves and provide expert specialist energy saving advice. The Roadshow was part of a set of six which travel around the UK to cover a number of regions. Whilst SERS only exhibited at one this year, its success means that we may look at covering more regions next year. We will keep you posted on whether we sign up for 2014!

13 Sep 2013

Winner of Energy Efficient Insulation Installer of the Year

SERS are pleased to announce that we have won Energy Efficient Insulation Installer of the year at the Energy Efficiency and Renewables Awards 2013.

Shortlisted to just four, we were ecstatic to hear our name called as the winner at the Ricoh Stadium on the evening of September 12th.

This is a fantastic achievement for SERS and we are delighted to have won this award.

 

Dean Broughton from SERS Collecting Our Award

Dean Broughton from SERS Collecting Our Award

01 Sep 2013

Raising Money for Llamau and NSPCC

 This year the SERS walking team will be tackling two big climbs over the last weekend in September in order to raise money for SERS charity of the year Llamau and NSPCC.

Friday 27th will see the team tackle Scafell Pike, England’s highest mountain.   At 978m (3,209ft)  it is expected to take around 7-10 hours to do the 11 mile walk  and will involve very hard walking conditions.

The Old Man of Coniston is a fell in the Furness Fells in the English Lake District and the team will tackle it on Saturday 28th. With another nice climb (2,634 feet (803m)) and a distance of 9.5 miles the second day is set to be challenging once again.

To top it all off the team are also considering a walk on the Sunday depending on how they feel. Helvellyn has a height of 950 metres/3117 feet  and may be an optional extra for the 29th.

The SERS Group wish them the best of luck! We will let you know how much they manage to raise.

21 Aug 2013

Shortlisted for an Energy Award

Today brought great news for SERS – we have been shortlisted for an energy award,

This latest shortlisting, to add to our ever growing accolades, is in the energy efficient retrofit/refurbishment of the year category for the energy saving scheme which we have carried out in Trethomas, South Wales.

Phase 1 of Trethomas saw the refurbishment of 207 semi-detached Wimpey no-fines properties – all with two measures due to the funding used; CESP.

All properties benefitted from solid wall insulation (predominantly external wall insulation but some had both external and internal wall insulation) and either a boiler replacement, solar PV or loft insulation.

The awards ceremony is to be held on December 4th in London and we look forward to hearing if we are successful.

ENERGY13 cat logos-01

16 Aug 2013

SERS Training Academy Delivers its First Training Programme

We are delighted to announce that the SERS training academy have delivered their first training programme; a Health and Safety Awareness programme for EWI installers.

IMG_00000392

Mathew Cribb receiving his certificate of attendance from Keith Taylor, Health and Safety Officer

 

16 Aug 2013

RCT Family Fun Day – Supporting the Community

With over 33000 attending, SERS were pleased to be asked to participate once again at the RCT Homes annual family fun day.

Held at the Michael Sobell Sports Centre in Aberdare, the theme for the day was The British Lions. The huge turnout, vast amount of companies and activities, combined with scorching weather resulted in a highly successful and enjoyable day for all.

SERS were asked to attend as a result of a partnership which has existed for a number of years between SERS, RCT Homes and British Gas; in order to refurbish RCT’s housing stock.

SERS have already externally insulated hundreds of RCT Homes’ properties and a new contract has meant that this work will continue to benefit the Rhondda Cynon Taff area.

SERS and British Gas had a joint stand on the day and we were pleased to donate an XBOX 360 and Rugby Lions Tour Edition game to British Gas in order for them to give it away at the end of the day to a lucky winner; a young boy called Jake.

The console was also used throughout the day for children (and adults) to play on the game as part of an interactive activity.

Whilst there, SERS provided advice to residents whom had already had the work carried out, to those who were getting ready to have the work carried out and also to those who would like to benefit from solid wall insulation. Information was also provided on the Green Deal and ECO and the transition from CESP, as well as advice on fuel poverty. A lot of freebies were also given out!

SERS are always keen to support community events – especially in areas where we are working. We look forward to 2014’s fun day.

RCT Fun Day - August

The SERS and British Gas team

RCT Fun Day

Announcing the winner of the XBOX 360

 

14 Aug 2013

Proud Sponsor of Cwmaman Music Festival

As a local business SERS are once again confirmed to support the popular Cwmaman Music festival in September.

The festival was formed for the benefit of people of all ages who enjoy live music, and to promote Cwmaman and the surrounding areas. The festival is now entering its sixth year, after a fantastic first five years with headlining acts such as Alabama 3, Killing For Company, Skacasm and Madassa Soul Band, to name a few.

The event will take place on the 27th,  28th and 29th September.

“The Cwmaman Music Festival is an annual festival organised by a small group of people with a passion for music, and is a community based and non profit organisation. The festival has always been equally dependent on sponsorship from local businesses, outside grants, much volunteer work, and local goodwill. This is good for us, as it keeps us very connected with our audience, the community. Therefore, we the Cwmaman Music Festival committee would like to pay our thanks to the local businesses who continue to sponsor us, and the local people who support the festival and make it the success it’s been over the years”. The Cwmaman Music Festival Website.

 

For more information please visit the website here.

08 Aug 2013

NEA Annual Conference

Fuel Poverty: Commitments, Connections and Communities

Following our recent membership SERS are pleased to be able to exhibit at the NEA Annual Conference which will take place in  Harrogate from Monday 16 to Wednesday 18 September 2013; sponsored by ScottishPower.

Baroness Verma, Minister of State at the Department of Energy and Climate Change will give the Keynote Address and Luciana Berger MP, Shadow Minister of State for Energy and Climate Change will speak in Session 7, both on Wednesday 18 September.

The Conference will provide a timely opportunity to discuss the Government’s recent announcement of a new definition of fuel poverty, the progress of the Green Deal and Energy Company Obligation and help inform a new fuel poverty strategy, the consultation for which is expected around the time of Conference. It will focus on the commitment to tackling fuel poverty in the context of general poverty alleviation, welfare reform and energy justice and how tackling fuel poverty can deliver on other Government targets to address health inequalities and climate change and support economic growth.

The conference will focus on making the connection between national policy and delivery at a local level and examine what more needs to be done to eradicate fuel poverty in communities across the UK.

Come and visit us on stand 14

The Majestic Hotel

Ripon Road

Harrogate

North Yorkshire

HG1 1HU

08 Aug 2013

The Energy Efficiency Exhibitions incorporating Renewables Roadshow

SERS will be exhibiting at The Energy Efficiency Exhibitions incorporating Renewables Road show at Westpoint Arena, Exeter, to help to deliver everything you need to know to your region.

So if you need to get up to speed or keep your finger on the pulse of the rapidly evolving energy efficiency marketplace make sure you visit the Energy Efficiency Exhibitions incorporating Renewables Roadshow on September 10th.

You will have the opportunity to attend an extensive range of FREE presentations and demonstrations delivered by industry experts, with a sharp focus on the critical issues of the day. Visitor attractions include: Commercial, Green Deal, Policy & RHI Theatres, plus Energy Efficiency Demo Station, Renewables Demo Station & Hands-on Heat Pumps.

10th September 2013

Westpoint Arena (Devon) Ltd

Clyst St Mary

Exeter

EX5 1DJ

To register for free visit the exhibition website here.

05 Aug 2013

SERS Appointed to Deliver Service and Maintenance Contact in Unique Arrangement with Sovereign Housing

Specialist contractor SERS have been appointed to deliver service and maintenance to circa 1500 installations in one of the first service and maintenance contacts of its kind in the UK to be delivered by a specialist contractor.

Sovereign Housing have properties from Reading to Plymouth with various installations of renewable technologies which need maintaining in order to ensure optimum performance. Solar thermal, solar PV, ground and air source heat pumps, biomass boilers and mechanical heat and ventilation systems are the key technologies which SERS shall be servicing and maintaining.

Martin Hook, SERS’ Technical Development Manager, is an expert technical manager in renewable technologies and will be overseeing and providing specialist advice to this contract. Having written specifications, worked alongside manufacturers and having a clear and detailed insight into new products, Martin will ensure a smooth delivery of this fantastic opportunity.

Service and maintenance contracts are popular in the UK social housing market but what makes this contract unique, special and the first of its kind in the country is that the contract shall be delivered by a specialist contractor of energy saving solutions and renewable technologies.

29 Jul 2013

SERS to Participate in IRT Event

IRT is Europe’s biggest infrared thermographic survey specialist and has surveyed thousands of properties across the world.

In September, in Llandrindod Wells, IRT shall be hosting an event to provide information to Welsh local authorities, housing associations and social landlords on how to unlock ECO funding to achieve maximum support.

IRT and SERS have come together to organise an event that details the roadmap for maximising funding in hard to treat welsh properties (non-trad, solid wall, off-gas, hard-to-treat cavities).

The introduction will be presented by Shea Jones (community Housing Cymru) followed by a number of subsequent speakers from various organisations.

Places are extremely limited but if you feel like you would like to attend please email info@sersltd.co.uk.

The day shall commence at 9.45 and come to a close at 2pm. Actual date to be confirmed.

Location: Media Resource Centre Llandrindod Wells

29 Jul 2013

Increased Voucher Value under RHPP

The Renewable Heat Premium Payment (RHPP) Phase 2 has amended the amount vouchers are worth when installing certain renewable technologies.

The RHPP provides money off vouchers to help contribute towards the costs of installing renewable heat technologies in your home. The RHPP is available for the domestic market only.

Any applicants as of 20th May 2013 will benefit from the following value of vouchers for their installations

Air to Water Heat Pump £1,300

Biomass Boiler £2,000

Ground or Water Source Heat Pump £2,300

Solar Thermal Hot Water £600

Please note in order to apply for the voucher applicants are required to have a Green Deal assessment carried out.

For more information on the RHPP please visit the Energy Saving Trust website here.

29 Jul 2013

RHI Phase 2 Tariff Announcements Result in Hundreds of Pounds a Year for Householders

The Renewable Heat Incentive (RHI) is a Government backed scheme set up to encourage and financially reward businesses, homeowners and communities to take up renewable heat technologies. This will help to cut carbon, reduce fuel bills and help hit reduction targets.

The Government’s aim of the RHI is to increase the heat produced from renewable sources from 1% to 12% in 2020 in order to make a large contribution towards their 2020 ambition.

The RHI has been introduced in 2 phases:

Phase One – Commenced in November 2011 and is applicable to non-domestic properties such as businesses and commercial units. Phase one provides financial incentives to non-domestic renewable heat generators and producers of bio methane for the life of the installation up to a maximum of 20 years.

Phase Two – Is the domestic element of RHI and is due to launch in spring 2014. It is targeted, but not limited to properties which are off mains gas across England, Scotland and Wales. Phase two will be open to owner occupiers, private landlords, registered providers of social housing, third party owners of heating systems and self-builders.

The exciting part of the domestic RHI is that it will be available to those who have installed an eligible technology since 1st July 200 – providing the criteria are met.

The domestic tariff levels are set out below and will be paid on a quarterly basis for 7 years.

Air Source Heat Pumps 7.3p/kWh

Biomass Boilers 12.2p/kWh

Ground Source Heat Pumps 18.8p/kWh

Solar Thermal 19.2p/kWh

The RHI is a world first scheme and promises to substantially support the improvement in UK efficiency. For more information please visit the Energy Saving Trust website.

Scheme Requirements

In order to be eligible for RHI payments applicants must complete a Green Deal Assessment before applying and must also have a minimum loft insulation level of 250mm and have cavity wall insulation where applicable.

All installations and installers must be MCS certified.

Funding Your Renewable Technology

The Green Deal may allow you to get help with the upfront costs of renewable heat technology, for more information visit the Energy Saving Trust website.

You may also be eligible for a Renewable Heat Premium Payment voucher to get money off installations. The energy saving trust website can provide information on this. Please note this will be deducted from RHI payments to avoid double subsidy.

24 Jul 2013

South West Office takes on Their First Work Experience Student

15 year old James Flint has just finished year 10 at school and is starting his summer holidays off with one week’s work experience with SERS.

Based in our South West office James is gaining experience out on site in Plymouth, doing site admin and observing EPC assessments being carried out.

He has also been able to spend a few days in our training academy at our head office in South Wales getting more hands on experience on how to install solid wall insulation.

By completing work experience James will have a clearer idea when going into his final school year of what he may want to do in the future as a career.

SERS regularly take on work experience students and have an established and dedicated apprenticeship programme in conjunction with our new training academy.

 

James cutting the insulation boards in the SERS training academy.

James cutting the insulation boards in the SERS training academy.

 

 

24 Jul 2013

A New Approach to Tackling Fuel Poverty

Early July saw the Government announce proposals which will take a new approach to tackling fuel poverty in England.

One of the key changes includes the confirmation of a change in the definition of fuel poverty. The original definition of fuel poverty was defined as “the need to spend over 10% of household income on fuel costs to maintain adequate warmth for health and comfort”.

The new definition of a fuel poor household is now:

  • Total income is below the poverty line (taking into account energy costs); and
  • Energy costs are higher than typical.

 

Another part of the proposal included the admission that it is likely the target date for tackling fuel poverty will be pushed back.

The main reasoning for these changes is that it was highly likely that the Government was going to miss its ambition of meeting the 2016 target date. This target placed a duty on the Government to ensure no one in England was living in fuel poverty, as reasonably practicable, after 2016.

The current action on fuel poverty is underpinned by the Warm Homes & Energy Conservation Act (WHECA) 2000. The above proposals will see a change in WHECA legislation to ‘address’ rather than ‘eradicate’ fuel poverty. Therefore it is for definite that the 2016 target will now be missed.

SERS are members of NEA (national Energy Action) who campaign to eradicate fuel poverty; as a result NEA opposes the change in definition and subsequent consequences as discussed above.