Author Archive

17 Jul 2015

NIA Encourages Organisations to Members as Preferred Choice

The National Insulation Association is continuing their campaign to highlight why its members are the preferred choice for organisations and consumers.

SERS are a NIA member and have been for a number of years. In 2013, the last year the NIA awards were ran, SERS scooped two out of the six categories including the award for Outstanding Customer Service.

The NIA writes..

NIA members have considerable experience of working with energy suppliers, housing managers, funders, builders and other specifiers in delivering high quality energy efficiency schemes.

The NIA has around 200 members including the leading manufacturers/system suppliers and installers of cavity wall insulation, solid wall insulation – both external and internal, loft/roof insulation and draught proofing.

The NIA and its members offer a range of support including:

  • Information, advice and guidance on the funding opportunities available.
  • Assistance with the scheme design and delivery of multi property, multi measure upgrades including bespoke solutions.
  • Access to a national network of qualified installers.

Neil Marshall, Chief Executive of the NIA commented: “Companies have to meet our strict membership criteria to join the NIA which includes appropriate levels of insurance, relevant accreditations and approvals, Health and Safety and customer care policies and procedures and statutory accounts.  This provides specifiers with assurance and peace and peace of mind when choosing an NIA member.

“In addition, we recently launched an ‘expressions of interest and tender request’ service.  Through this service which is free to specifiers we will issue expressions of interest and tender requests to our members on their behalf saving time and money.”

Organisations interested in these services should contact Bev Hodson at the NIA bev.hodson@nia-uk.org or call 01525 383313

 

 

 

10 Jul 2015

Top compliance accreditation for SERS

We are pleased to announce that we have successfully achieved exor accreditation, demonstrating our ability to meet the rigorous pre-qualification requirements within the private and public sectors.

SERS have held the exor accreditation for many years and we are pleased to have successfully renewed it for a further 12 months.

Established in 1997 to supply an efficient, outsourced supply chain service, exor understands that the management of risk is a central issue in the procuring of goods and services, adopting a thorough and robust approach to independently check and validate supplier information. Only suppliers and contractors that can attain and maintain these high standards will gain admission to the approved exor supplier database.

John Kinge, Technical Director of exor said, “Organisations need to be able to ensure that their supply partners are reliable, financially stable and compliant with all relevant legislation. A third party accreditation scheme can be an efficient way in which to manage complex compliance issues such as these.

With robust supplier management in place, the company at the top of the supply chain will have the confidence they need to outsource vital services, which removes the hassle of verification and gives piece of mind that they are adhering to regulation and industry best practice.”

Accreditation is a process in which certification of competency, viability and compliance with legal requirements and current codes of practice is presented.

The exor accreditation scheme assesses, reviews and audits suppliers’ procedures and documentation; suppliers can then be included on a database which demonstrates they have met the highest standards in the market place in procurement risk management.

07 Jul 2015

SERS Shortlisted for Two INCA Awards 2015

We are delighted to have been shortlisted for two INCA awards this year!

The short list for the Insulated Render and Cladding Association (INCA) Awards 2015, which recognise innovation and excellence in external wall insulation (EWI), was announced last week at the INCA Annual General Meeting attended by over 60 members.

SERS have had two properties shortlisted in the Domestic Refurbishment – Low Rise (5 houses or fewer) category.

Both located in South Wales, Cefn Road and Mesderwen are two properties which SERS worked on last year. Installing external wall insulation and innovative finishing details has resulted in Cefn road being shortlisted.

Mesderwen had EWI installed as part of a larger refurbishment project. The application of a cutting edge self-cleaning paint has ensured the property has remained clean and looking as good as new.

The longstanding INCA Awards demonstrate the vital role for EWI in improving the energy efficiency of buildings, lifting households out of fuel poverty and transforming local communities. A record number of INCA members took the opportunity to enter the eight award categories covering projects in the nonresidential and domestic sectors, training, sustainability and outstanding achievement which is new for 2015.

The judging panel, consisting of industry experts from AgilityECO, BBA, CITB, CoRE, DECC and EAE, singled out the high level of technical excellence achieved on the diverse range of projects which have helped to improve living standards and contributed to wider social benefits.

The winners will be revealed at the black-tie INCA Awards Dinner 2015 on Thursday 8 October at spectacular new venue 8 Northumberland in central London. Now in its third year, the flagship event will showcase the EWI industry to around 300 guests from across the construction industry.

 

05 Jun 2015

£5 million to help make homes cheaper to keep warm

Measure to tackle fuel poverty in poorer homes.

Some of Scotland’s poorest households are to receive a multi-million pound boost in 2015/16 to make their homes cheaper to keep warm.

The Scottish Government’s £5 million HEEPS: Cashback – Social Landlords Scheme offers funding to housing associations and local authority landlords towards energy efficiency measures.

It forms part of the Scottish Government’s record £119 million budget for fuel poverty and energy efficiency in 2015/16, and means social landlords can apply for up to £250,000 in funding to help drive down the cost of tenants’ fuel bills.

The cash will help meet the cost of installing measures, such as solid wall insulation or hard-to-treat cavity wall insulation, in their housing stock

Under last year’s scheme 24 social landlords across Scotland received funding to improve over 1,600 properties across Scotland.

The scheme will open to applications on Monday, June 8.

Announcing the funding at the annual Scottish Federation of Housing Associations Conference, Housing Minister Margaret Burgess said:

“Housing is, and will remain, at the heart of the Government’s ambitions to create a fairer and more prosperous country.

“A supply of high quality housing stock and introducing energy efficiency measures stimulates economic growth, provides jobs and strengthens communities and tackles inequality.

“It is clear that energy efficiency measures can make a huge difference to families who are struggling to make ends meet.

“The cashback scheme is aimed at saving householder’s money by reducing their heating bills and will also cut carbon emissions.”

David Stewart, Policy Manger at the Scottish Federation of Housing Association (SFHA), said:

“The SFHA welcomes this funding which is a step in the right direction. Investing in domestic energy efficiency is vital if Scotland is to start to address the scourge of fuel poverty and to work towards meeting our ambitious climate change targets.”

Article taken from ‘http://news.scotland.gov.uk/News/-5-million-to-help-make-homes-cheaper-to-keep-warm-1983.aspx’

04 Jun 2015

SERS Supports Give & Gain Day 2015

Employees and apprentices from SERS volunteered at Caerau Maesteg, rejuvenating a community garden, making a difference to the local community as part of Business in the Community’s (BITC) Give & Gain Day 2015 in Wales.

The team from SERS worked with local residents and a long list of Welsh businesses to transform a rundown community garden, into a place that encourages healthy living, sustainability and provides a soft learning environment for local schoolchildren. On the day there were over 100 volunteers helping to make the project a success. Building a 15 foot pond, fully fitted with a viewing platform and white stone path. There was assistance from the local Bridgend fire service, who helped to fill the pond. We also built, and filled six large planters for the growing of vegetables by the community, which can be sold in the local shop.

Give & Gain Day 2015 is the UK’s only national day of employee volunteering and is coordinated by BITC – the business-led charity that stands for responsible business. Give & Gain Day is a celebration of the power and potential of employee volunteering to make a difference in local communities.

By getting unprecedented numbers of people out volunteering on one day, BITC Cymru are helping businesses across Wales to champion the talent, skill, energy and passion of Welsh employees and the role they can play in helping communities prosper.

Speaking about SERS’ involvement, Group Director Mike Roberts said:

“We are extremely pleased that SERS were able to be involved in the Business in the Community Give and Gain Day again this year. SERS works closely with the local community and values the links which we have across South Wales. Both the employees and apprentices who were involved in this great day had a fantastic time, and couldn’t believe the transformation which was seen as a result of local businesses all working together to help local communities. Next year we hope to participate in Give and Gain days across the country in areas where we have operations – I would recommend any business who is not involved to give it a try in 2016”.

Commenting, Rosie Sweetman, Director of BITC Cymru, said:

“Last year we saw over 1,200 employee volunteers take part in Give & Gain Day – a real demonstration of the positive role that businesses can play in helping their communities become more sustainable.

“Give & Gain Day is a unique opportunity to bring together employee volunteers with community groups to share ideas, collaborate and learn from each other’s experiences and backgrounds. Volunteering experience also helps to build skills and motivation amongst employees, benefits that go straight back into the business.

“We can see that at the heart of employee volunteering is mutual benefit – because when volunteers give, Welsh businesses and communities gain.

Give & Gain Day 2015 is coordinated by BITC Cymru, the business-led charity that stands for responsible business. Give & Gain Day is sponsored nationally by Waitrose, in association with BT.

In Wales, Give & Gain Day is sponsored by the Welsh Government, RCT Homes and their supply chain partners.

SERS Apprentice Working on the Flower Beds
SERS Apprentice Working on the Flower Beds

 

 

SERS Give and Gain Day 2015
The Vegetable Planters

List of companies involved:

Asda
BITC – Give and gain day
B-Leaf
Bridgend Fire Service
Caerau primary
Cardiff Energy
City Plumbing
Communities First
Complete Building Contractors
Derbyshire Aggregates

Egnida
Gourlay Hire
Hafren Contarctors ltd
Mobilemini
Natural Resources Wales
Noddfa Community project
Robert Price Builders
SERS Energy Solutions Ltd
Shearan Scaffolding
SPS Environmental
Steven Harries Plumbing and Heating
Steves Scaffolding
Talgarth Bakery
TESCO
Travis Perkins

SERS Give and Gain Day 2015

 

29 May 2015

SERS Academy Open Day in Conjunction with WNRTG

Wales National Roofing Training Group (WNRTG) have been successful in being approved to offer a Specialist Apprenticeship Programme (SAP) NVQ2 in pitched roofing, and they will be using the SERS Academy facilities to deliver the training!

The courses, which commenced in late May, will be delivered by the National Roofing Federation. The first week of training saw apprentices on a Lead programme.

We would like to invite all local employers who are interested in this training for their employees to join us at an open day to view the facilities and bring along any of your staff who may now, or in the future, might attend one of the programmes

Mike Roberts, Director at SERS will be a key speaker of the event along with representatives from CITB, NFRC, the sponsors of the programme and the trainer and assessor for you to make contact with.

The apprentices will be in groups of 6 and programmes will last between 12 and 14 months. A number of programmes will be running at the same time, with staggered starts over the coming months.

To book your place at the open day please email paul.jenkins@sersltd.co.uk.

If you are interested in any of these roofing programmes, or any of the other courses being ran at the Academy please get in touch with Academy Manager Paul Jenkins on 07880 385263 or email paul.jenkins@sersltd.co.uk.

 

Details of the open day:

Wednesday 3rd June 4pm – 6pm

SERS Training Academy

Unit 3a,

Gallagher Retail Park

Parc Pontypandy

Caerphilly

CF83 3GX

15 May 2015

Upgrade Works to Flint Tower Blocks

Flintshire County Council has awarded a contract to SERS to undertake a major upgrade programme to 270 high rise flats in Flint.

As part of the large scale works being delivered by Flintshire County Council to improve housing across the county, SERS will deliver concrete repairs, external wall insulation and roof insulation to increase the longevity of the buildings and significantly reduce the cost of heating for occupants. The programme will also include the replacement of thousands of original windows; presenting a logistical challenge to coordinate trades in the most exposed of locations.

The three towers were built in the 1960s and 70s alongside the maisonettes which are in the process of being demolished to make way for the first of 500 new homes to be built by the council across the county. It continues to push to bring existing housing up to standard, and where needed, introduce new housing solutions.

The tower blocks are hugely popular assets and this work will ensure that tenants enjoy homes that are warm, comfortable and affordable.

SERS Energy Solutions Ltd, from South Wales, will be supported by Knauf and IKO Plc who will supply materials for the contract. Whilst this contract is expected to generate 20 to 30 jobs, further benefits will come from the fact that Knauf will be supplying materials from its nearby Deeside factory.

Cllr Helen Brown, Cabinet Member for Housing said, ”This contract provides the first step for the new development of Flint town centre and demonstrates the council’s vision for putting vibrancy back into communities.”

The council expects works to start on Richard Heights this spring. The final design of the blocks will be decided by the tenants who live in the high rise following a public consultation.

Anyone interested in reducing the cost of energy in their home are invited to contact the council’s partners the North Wales Energy Advice Centre free on 0800 954 0658.

 

IMG_3937

24 Apr 2015

Figures Published by DECC Shows Slow Insulation Rates

The latest set of monthly GD/ECO Statistics were published yesterday by DECC . The NIA have analysed them and stated the following concerning figures.

The statistics are up to the end of March 2015 for Green Deal and up to the end of February 2015 for ECO.

Cavity Wall Insulation – 16,491 (annual run rate of 198k) – at current run rate it would take 30 years to complete the remaining cavities.

Solid Wall Insulation – 1,876 (annual run rate of 22,500) – total measures to date 79,888 meaning just 20k more needed in the next 25 months to hit the 100k SWI minima under ECO.

Loft Insulation – 14,037 (annual run rate of 168,000) – at current run rate it would take over 40 years to complete the remaining lofts.

24 Apr 2015

National Insulation Association Launch New Informative Consumer Website

The NIA website, which regularly receives 20,000 page views per month, is designed to provide consumers with the latest information and advice on the insulation measures available for their homes and promote and signpost them to NIA installer members.

Click here to view the website.

SERS are an approved NIA installer.

The new consumer website includes various features explaining the benefits of insulation, a very handy postcode locator (visible on every page) which lists NIA approved local installers plus a handy filter for identifying Green Deal installers and specific insulation measures.

It also incorporates a useful Understanding Insulation section explaining the different solutions available and the current Government schemes under which most insulation measures are promoted in addition to FAQ’s and case studies.

The NIA has also recently launched a new @NIAConsumer twitter account which runs in conjunction with the consumer website and gives advice and the latest insulation information.

Neil Marshall, Chief Executive of the NIA commented: “We believe that the new website offers both consumers and industry excellent information and advice on a user friendly multi-platform experience and our membership will hopefully benefit from the changes too. The site also includes latest industry news, a join the NIA section and a live twitter feed; the new site is also compatible with tablets and smart phones as well as personal computers.”

17 Apr 2015

Aerial Photos Display Aesthetical Impact EWI has on Neighbourhoods

Aerial photographs taken of Mayfield in Midlothian, Scotland show what a dramatic impact the installation of external wall insulation has had on the aesthetics of the area.

SERS have been working in Mayfield since late November and are expected to remain in the area until 2016 where we will complete well over 1000 homes in the community.

Working in partnership with Midlothian Council and Melville Housing Association,SERS have insulated over 950 non-traditional (Wimpey No-Fines) mixed tenure properties (predominantly privately owned). The properties range in terms of property type and include flats, houses and terraced houses.  This large, estate based scheme, is in the town of Mayfield and has seen the installation of EWI, boilers, loft replacements and draught proofing.

The installation of EWI externally can dramatically change the way a property looks and when installed on mass can radically transform the appearance of a whole neighbourhood – often giving it a new lease of life!

The scheme has raised much media attention due to its size and continual flow of funding to support both private residents and RSL’s.  Funding streams including CESP, ECO, HEEPS abs and a combination of the latter two have all been maximised by SERS to support RSL’s and private homeowners through the works.

G0142622 G0122547

07 Apr 2015

SERS to Exhibit at CIH Cymru Premier Housing Event Tai

From 28th – 30th April SERS will be exhibiting at CIH Cymru’s annual conference Tai at the City Hall in Cardiff. TAI 2015 is Wales’ premier housing conference and exhibition.

Celebrating our 25th birthday this year, SERS will be bringing a whole host of new services to launch at the show, including our comprehensive repair and maintenance solutions.

Our whole life solution for external wall insulation (EWI) not only increases asset values but also radically transforms the lives of the residents in the properties and local communities as a whole.

For more information on the extensive impact of EWI, please visit us at the show or email info@sersltd.co.uk to arrange a meeting.

About Tai 2015 – Here’s The Plan 

TAI 2015 focuses on putting ideas into action. Wales is building a new type of ‘government for grown ups’, designed from CIH’s own analysis of housing. The first Housing Act, on the steady foundations of equality, social justice and the ‘one housing system’ approach, is creating a different agenda for progress.

With intervention and planning as important tools, load-bearing structures for collaboration, and support from partners in RSLs, local authorities and the private sector, let’s all get ready to muck in!

TAI incorporates the largest exhibition of its kind in Wales featuring more than 60 organisations showcasing the sector’s latest products and services

Head over to the TAI mini-site to find out more about CIH Cymru’s annual conference; including programme, exhibition, fringe sessions and Rising Stars Cymru information.

02 Apr 2015

DECC Launches £25m Central Heating Fund

DECCs new £25m Central Heating Fund (CHF) scheme has been launched and is aimed at tackling fuel poverty in households that do not use gas for heating.

The fund is available to all Local Authorities in England with Local Authorities submitting bids to compete for funding.   Applications will be accepted up to and including 5th June 2015, successful applicants will be notified by 30th June 2015 and DECC would expect the work to be completed by April 2016.

Whilst the fund is for new central heating systems, DECC is encouraging Local Authorities to ensure that the properties are insulated before heating is installed.

The new central Heating fund will enable up to 8,000 fuel poor homes to stay warmer for less. Local Authorities on the front line of tackling cold homes can now apply for their share of a £25 million Central Heating Fund, the Energy and Climate Change Secretary Ed Davey has announced.

The money is expected to help fuel poor homes living off the gas grid stay warmer for less through the installation of complete first-time central heating systems.

 

*Content taken from DECC and NIA press releases, March 2015

27 Mar 2015

SERS Launch EWI Maintenance & Repair Solutions

SERS are pleased to now offer a maintenance and repair service to support Registered Providers in the maintenance of low rise housing which has external wall insulation.

We are able to provide a one-stop-shop for the inspection and delivery of cleaning, maintenance and repairs to properties where external wall insulation (EWI) has been installed – either by SERS or an alternative contractor.

Contract options range from a 12 month inspection (health-check) through to a comprehensive 5 year service. With additional extras available as bolt on solutions to the core packages, or as standalone services, we can offer you a fully comprehensive maintenance solution.

Maintenance and Services Available Include; 

  • Annual Health Checks
  • Cleaning of Render or Dash Finish
  • Repainting of Render
  • Thermal Imaging
  • Failed Cavity Wall Insulation Extraction
  • Training of Direct Labour Organisation

The SERS health check is an annual survey of each property to identify any issues which may have occurred with the performance or appearance of the EWI system . Any findings will be recorded and reported back to the client in a formal report on a property-by-property basis stating the proposed solutions.  Depending on the health-check survey report findings, recommendations will be made to ensure that any issues are identified and can be rectified in a timely and cost-effective manner. All proposals made will be in accordance with the terms and conditions of the EWI warranty.

The SERS Health Check Includes:

  • Water ingress
  • Blocked vents
  • Performance or appearance issues
  • Patch replacement requirements
  • Sealing around consumable and penetrations
  • Any re-fixing of over-cills
  • Cracked reveals
  • Fixtures and fittings
  • Increased relative humidity, associated damp and mould
  • Overheating
  • Negative effects on neighbouring dwellings
  • Seals around drainpipes and gutters
  • Roof timbers

 

26 Mar 2015

Third Phase of GDHIF Comes to a Close

This morning (26th March 2015) the third phase of the Green Deal Home Improvement Fund came to a close with the full £70m being fully allocated.

The fund which opened for applications on Monday 16th March 2015 had 18,480 applications with over 90% of these (18,177) being for external wall insulation. A whopping £69,483,350 has been allocated to external wall insulation.

The fourth phase of funding is due to be released in April however the date is yet to be announced.

An additional £5 million, remaining from release two of GDHIF, was made available immediately so householders can continue to apply for funding to make energy saving home improvements. The funding has been allocated as follows:

  • up to £1,250 for installing two measures from an approved list;
  • up to £100 refunded for a Green Deal Assessment if it recommends the measures applied for;
  • up to £500 more if applying within 12 months of buying a new home.

Money for GDHIF is part of over half a billion pounds allocated for household energy efficiency between 2014 – 2017.

Energy and Climate Change Secretary Ed Davey said:

“The Green Deal Home Improvement Fund is extremely popular, and the third release has proved no exception. Thanks to this scheme some of the country’s leakiest homes will be warmer and cheaper to heat – permanently.

We know the best way to help people use less energy and drive down their bills is to make their homes more energy efficient, and through ECO and Green Deal we’ve improved over one million homes across the country”.

The approved list of measures for the £5 million remaining from the second release of GDHIF is as follows:

  • Cavity wall insulation;
  • Condensing mains gas boiler;
  • Secondary glazing;
  • Double/triple glazing (replacing single glazing);
  • Flat roof insulation;
  • Replacement warm air unit;
  • Fan-assisted storage heaters;
  • Energy efficient replacement doors;
  • Floor insulation;
  • Room-in-roof insulation;
  • Waste water heat recovery.

Those interested in applying for the Green Deal Home Improvement Fund should visit the GDHIF page on GOV.UK

Households in England and Wales can get advice on how to reduce their bills and make their homes more energy efficient from the Energy Saving Advice Service (ESAS) on 0300 123 1234 (calls charged at national rates). Scottish households seeking home energy efficiency advice should contact Home Energy Scotland on 0808 808 2282.

13 Mar 2015

SERS Support Armed Reserves Training

SERS were extremely pleased to be support the armed reserves, Ex DRAGON BARBARIAN ALPINE, on their External Adventurous Training (AT) Expedition which took place in Flaine, France, from 10-17 Jan 2015 through the donation of thermal clothing to be worn during their training.

The expedition, as part of their armed reserves training, had the following objectives;

  • To provide Regt personnel the opportunity to complete Ski Foundation Level
  • Promote skiing and allow beginners/novices the opportunity to start Ski
  • Provide an opportunity for adventurous training in an overseas location

It is to meet the aims of Adventurous Training through the delivery of structured courses that seek to develop the requisite skills and techniques necessary to.

  • Teach personnel to ski safely and competently on a pisted slope in an Alpine environment
  • Teach personnel to ski safely and competently on tracks in a Nordic environment
  • Introduce the skills and techniques required to ski off-piste
  • Develop skills and techniques of ski touring
  • Develop skills and techniques of ski mountaineering

 

This will support personnel sent to combat in areas of the world which experience extreme weather and winter conditions.

The contribution made to our country by those who serve, and have served, in Her Majesty’s Armed Forces is undeniably considerable, and we wish them the best of luck with their expedition and further training. SERS supports many community groups across the UK through donations, sponsorships and commitments.

IMG_0508

10 Mar 2015

CIH Scotland Housing Exhibition and Conference 2015 Launches

The annual housing event hosted by CIH Scotland in Glasgow has launched and SERS are pleased to be a part of it for the second year running.

Having had a successful show last year, SERS went on to book a stand immediately in order to become involved with all aspects of the show.

Held at the SECC Glasgow from March 10th – March 12th, the conference attracts high profile housing delegates from across Scotland and Northern England.

Shaped around suggestions made following the 2014 event, 2015’s conference programme tackles the issues and uncertainties they were asked to address, and provides the perfect forum to work towards a brighter future for Scotland’s housing together

Alongside the main conference programme there are over 50 other keynote and breakout sessions taking place throughout the duration of the show as well as a gala dinner on Wednesday night.

SERS Scotland are exhibiting on stand A9 – come along and meet the team and find out more about solid wall insulation, funding and Energy Efficiency Standard for Social Housing.

04 Mar 2015

GDHIF Returns with £3750 towards the Cost of EWI

Please see the DECC press release: 4 March 2015

More people will enjoy a warmer home for less thanks to the third release from the Green Deal Home Improvement Fund (GDHIF) worth up to £70 million.

From midday, Monday 16 March, the popular scheme will open to new applications for the new release of funding, with up to £5,600 available to households in England and Wales to help with the cost of installing certain energy saving measures such as solid wall insulation, double glazing, boilers, cavity wall and floor insulation.

Energy and Climate Change Secretary Ed Davey said:

We’re helping families keep warmer for less – driving bills down by encouraging more competition between energy suppliers and making over one million homes more energy efficient.

Households up and down the country are reaping the benefits of a warmer home thanks to the Green Deal Home Improvement Fund. And now, with more money available, thousands more can benefit.

More than 25,000 households have already received a voucher for The Green Deal Home Improvement Fund since it launched in June 2014. For the third release of funding, money has been increased for the two measures offer. Domestic energy customers will be able to receive:

  • up to £3750 for installing solid wall insulation;
  • and/or up to £1250 for installing two measures from an approved list;
  • up to £100 refunded for their Green Deal Assessment;
  • up to £500 more if applying within 12 months of buying a new home.

The £70 million for the third release will be available for applications for solid wall insulation and/or the two measures offer until all the funding is allocated.

Energy and Climate Change Minister Amber Rudd said:

This winter the government has helped people save money while keeping warm – taking an average of £50 off household bills and making it quicker and easier to switch supplier. But to cut bills every winter people need to use less energy.

We’ve already improved over one million homes to make them more energy efficient and we want to help more. Thanks to the Green Deal Home Improvement Fund thousands of families will enjoy lower bills and a warmer home for years to come.

Martin Lewis, founder and editor of MoneySavingExpert.com, says:

There’s nothing that generates action better than free cash – which is what effectively the Home Improvement Fund is. So yet again demand is likely to be huge – the first time it was done £120m went in six weeks, then £24m went within 48 hours, so this time I suspect £70m to last not much longer than a week.

I’d suggest anyone who has already had a Green Deal assessment to be ready to pounce to make sure they aren’t left out in the cold. For those who haven’t but are interested, first do a quick online check which will tell you if it’s worth getting an assessment, if it is, then try and arrange one as soon as possible.

To complete the two-stage application process, householders will need:

  • A Green Deal Advice Report (GDAR) or Energy Performance Certificate (EPC) that is less than two years old;
  • A quote from a GDHIF registered installer or provider for work specified on the GDAR or EPC and included on the list of GDHIF approved measures; and
  • Proof of property ownership (for landlords/undertakings only) Householders are encouraged to get more than one quote, particularly when they are having expensive work done, to make sure they are getting the best deal available.

The up to £70 million available for release 3 is part of the additional £100 million for household energy efficiency announced in October 2014. This funding is in addition to the £450 million already allocated to household energy efficiency from 2014 – 17.

For solid wall insulation 67% of the costs of installation up to a maximum of £3,750 can be claimed back by the customer.

Funds are limited and DECC may vary the terms of the scheme (including the incentive rates) or suspend or close the scheme, with immediate effect, without notice and at any time.

 

Don’t miss out and make sure you apply for your voucher as we cannot guarantee that funding will remain as high. Please contact us if you need any help or advice – or to have your house surveyed in order to obtain a quote for the works or a GDAR.

 

 

 

25 Feb 2015

SERS Celebrates its Jubilee in February 2015

February 22nd saw us celebrate our 25th anniversary as a business! All those years ago, we couldn’t have imagined that we’d be lucky enough to work on such large projects across the UK and have offices in England, Scotland and Wales!

In 1990, when the company was launched, SERS were a pioneer for the installation of external wall insulation. A technology relatively unknown in the UK marketplace, SERS have grown from strength to strength and now carry out over 4000 installations a year.

Now a market leader in the installation of wide variety of external wall insulation systems, we work for both social housing clients and install to private dwellings across the UK.

Our head office remains in South Wales and we work hard to retain and maintain our Welsh heritage. The head office is also home to our purpose built solid wall training academy and classroom facilities which provides endless opportunities to employees and the local community.

Over the years we have successfully picked up a number of accolades including Welsh Business of the Year from the South Wales Chamber of Commerce awards, an award for outstanding customer service at the NIA (National Insulation Association) awards and most recently the Training category award in the INCA (Insulated Render and Cladding Association) awards.

We are thoroughly pleased to have reached this milestone and would like to thank all of our clients, suppliers, employees and further stakeholders for the input that they have had for taking SERS to where they are today. Here is to another successful 25 years for SERS Energy Solutions Ltd.

 

 

12 Feb 2015

NIA Introduces New Service for Local Authorities & Housing Associations

With the cuts to the Energy Company Obligation (ECO) announced by Government last year, an increasing number of Local Authorities and Housing Associations are now unable to secure ECO funding for insulation programmes and are therefore funding these from their own budgets – as a result the NIA are increasingly being contacted asking for their help in finding local installers to carry out work on their behalf.

In response to these requests the National Insulation Association (NIA) has announced the introduction of a new service for Local Authorities and Housing Associations looking for insulation companies to work on their projects. They can provide them with details of these projects and they will then issue expressions of interest and tender requests on their behalf to our members through our electronic communication system.  This provides the benefit of avoiding the need to contact lots of different companies and is immediate.

The NIA is the lead trade body for insulation measures in the UK.   In addition, NIA  members are required to meet their robust membership criteria and adhere to their strict code of professional practice and therefore using their members provides additional reassurance and peace of mind.

SERS are proud to be an NIA member.

NIA

 

 

If you would like to use this service please email or telephone Bev Hodson at NIA bev.hodson@nia-uk.org   01525 383313

10 Feb 2015

DECC Extends First Phase Green Deal Home Improvement Vouchers

DECC has announced that the Green Deal Home Improvement Fund (GDHIF) phase 1 vouchers will be extended to Tuesday 31 March 2015.

The extension will allow more time for millions of pounds worth of installations to be carried out – which would have been missed as vouchers have started to expire without being redeemed. It is estimated that this will apply and help around 3,900 voucher holders

The first release of GDHIF closed in July and had vouchers worth up to a maximum of £7,600 on offer.

Key points to the extension:

  • The one-off voucher extension applies to GDHIF vouchers that have an expiry date before 31 March and have not yet been redeemed including vouchers that have already expired
  • The extension is effective immediately and will apply automatically to eligible voucher holders – a new voucher will not be issued
  • To claim, eligible householders should carry out the work and submit their voucher for redemption to the GDHIF scheme administrator by 31 March 2015 – vouchers that have been extended will not be accepted after this time
  • All other terms and conditions for Phase 1 of GDHIF continue to apply to customers and installers

Secretary of State for Energy and Climate Change Ed Davey said:

“The Green Deal Home Improvement Fund has been going like hotcakes – winter can be a difficult time to get installations done so by giving more time to voucher holders they can join over one million homes already benefitting from a warmer, cheaper winter thanks to our energy efficiency schemes.”

Energy and Climate Change Minister Amber Rudd said:

“We know the best way to lower bills – permanently – is to make homes warmer and greener.

“We’ve helped one million homes install measures like insulation and boilers so it makes sense to extend Green Deal Home Improvement Fund vouchers for even more families to reap the benefits.”

Up to the end of December 2014, 11,061 vouchers have been paid and 13,613 measures installed through GDHIF, with £54.3 million claimed.

Vouchers from the second release of GDHIF which opened to applications on 10 December 2014, will not be affected and will be valid for six months as per the expiry date on the voucher.

Details of further releases of funding for GDHIF will be announced on a quarterly basis with the next release and announcement expected in late February/early March 2015.

Households in England and Wales can get advice on how to reduce their bills and make their homes more energy efficient from the Energy Saving Advice Service (ESAS) on 0300 123 1234 (calls charged at national rates). Scottish households seeking home energy efficiency advice should contact Home Energy Scotland on 0808 808 2282.

06 Feb 2015

Landlords to be Forced into Insulating their Housing Stock

For those tenants who are currently paying around £1000 more than average on their heating bills in private rented accommodation, help is finally on the way.
From 2018 private landlords will be banned from renting out properties which are poorly insulated and draughty, in a bid to cut energy bills for tenants and reduce carbon emissions in England and Wales.

The new regulations will impact on approximately one million tenants (almost 10% of England’s private rented sector) who are currently paying way over the average annual fuel bill of £1,265 because of poorly insulated housing.

We at SERS welcome this change and believe that it will have a dramatic impact on the tenants who are currently suffering due to their homes thermal efficiency; many of whom are also facing fuel poverty.

The regulations were presented in Parliament on Thursday and will force landlords to upgrade the energy efficiency of thousands of homes which are currently rated a poor G and F to a minimum of an E by 1st April 2018.

If they do not carry out these upgrades the answer is simple – they will not be able to let out their property until they have improved the rating!

The regulations will also provide tenants with the right to request energy saving improvements from 2016. Those who are living in F and G rated homes will be able to request to have measures such as insulation installed and the landlord will be unable to unreasonably refuse consent to bring the home up to an E rating where Green Deal finance or subsidies are available to cover the cost.

02 Feb 2015

Energy Bill Revolution Calls for Major New Insulation Programme

NIA Supports Energy Bill Campaign and Letter to The Sunday Telegraph

A letter and article, supported by the NIA (National Insulation Association), which appeared in the Sunday Telegraph on Feb 1st 2015 is calling for a major new insulation programme SERS are a member of the NIA and supports their activities in promoting the need for better insulation throughout the UK. A copy of the letter:

“Keeping homes warmer for less

As members and supporters of the Energy Bill Revolution alliance, we are calling upon party leaders to make a commitment in their election manifestos to use infrastructure funds to invest in a more ambitious and effective energy efficiency programme.

High energy bills are causing suffering for millions of families across Britain, especially those on low incomes. Britain has some of the least energy efficient homes in Europe.

It is time for a bold new approach. The next government should make home energy efficiency a priority in order to slash energy bills, provide a lasting solution to fuel poverty, bring down carbon emissions, reduce winter deaths and NHS costs and add £13.9 billion to the UK economy annually by 2030.

No other infrastructure investment can achieve such a powerful combination of economic, social and environmental benefits.

Signatures of the letter included leaders from over 80 charities, businesses and unions including Age UK, Energy Bill Revolution, B&Q, Oxfam, National Insulation Association, National Energy Action, Age Cymru, Centre for Sustainable Energy and INCA.

For more information on The Energy Bill Revolution please visit their website here.

30 Jan 2015

“Big Six” Drop Gas Prices – Reduce Bills Further with Insulation

The mainstream media over the last few weeks has been full of articles detailing how all of the “big six” energy companies have been dropping their gas prices to domestic customers – a welcomed action by SERS.
The cuts to prices have been made in the wake of a large fall in the wholesale price of gas. These changes with have a huge impact on millions of homeowners across the UK who have felt continuous increases over recent years on their utility bills.
Both gas and oil prices have fallen recently as slowing economic growth dented demand.
Whilst reduced fuel bills will help the millions of people in fuel poverty homeowners need to also turn to other energy saving methods to reduce their fuel bills. Adequate insulation can save up to £490 a year for a solid walled house (figure by the EST, January 2015)!
Note – The “big six” include British Gas, Npower, SSE, Scottish Power, EDF and E.On.

09 Jan 2015

Green Deal – A Great Way to Save Money in 2015

The Telegraph has announced 12 ways to save money in 2015 and Green Deal have made the list!

Almost every January an article is published talking about how to save money for the year ahead. Whilst most lists include the same suggestions and are often ways that people are already aware of (like shopping around for cheaper insurance quotes or switching your mortgage), the Telegraph’s list included 12 brand new ways to save in 2015; and we are particularly excited about number 8 – Go Green!

The Green Deal is the Governments flagship energy efficiency initiative. The Green Deal allows homes to make energy efficiency improvements at no or very little upfront cost. Repayments for a Green Deal loan are made through a property’s electricity bill over a set period of time. These repayments should amount to no more than what a typical household is expected to save on energy bills due to the installation; this is known as the Golden Rule.

Last year a number of grant schemes, the Green Deal Home Improvement Scheme, allowed for homeowners to claim money off vouchers towards the cost of solid wall insulation.

Other ideas to save money included:

Enter the lottery for free

Buy discount cinema tickets

Go to a ‘pay-as-you-go’ gym

Buy your clothes and electronics overseas

Move Child Trust Fund savings to a Junior Isa

Earn money by searching online

To read the full article click here.

23 Dec 2014

Over One Million Homes in Now in Fuel Poverty in Britain

The Independent has today reported that there are now over one million homes in Britain that are in fuel poverty; according to official figures that have been released by the Labour Party.

“The number of English families in fuel poverty has climbed steadily over the last decade to reach 1,027,000. The total comprises 679,000 two-parent families and 348,000 single-parent households. Almost one in five families with children (18 per cent) are in fuel poverty in England, according to the latest statistics, with an average gap of almost £400 a year between a family’s energy bill and what it can afford ” the paper stated.

For the majority of homes in fuel poverty it can be blamed on a combination of soaring energy costs and a squeeze on incomes – either through employment or state benefit.

Jenny Saunders, Chief Executive of National Energy Action said: “NEA has deep concerns over the lack of funding for heating and insulation improvements to help the most vulnerable families over the course of this winter. I urge the Chancellor to release some of the billions of pounds that have gone into the Treasury this year from taxes and levies imposed on energy consumers.”

In November the National Insulation Insulation wrote a report, which now acts as an almost direct response to these findings and significant coverage which it has had in the national media, calling for additional funding for home insulation. To read the response please click here.

23 Dec 2014

SERS Opening Hours over the Festive Period

SERS would like to wish everyone a very merry Christmas and a happy new year for 2015. Our offices shall be closed from 5pm on Tuesday 23rd December and we will re-open at 9 am on the 5th January 2015. Should you have an enquiry during that time please feel free to email info@Sersltd.co.uk and we will respond on our return.

Best Wishes

All at SERS

11 Dec 2014

£24m Green Deal fund Exhausted in just 24 Hours

On the 10th December 2014 the much anticipated extra Green Deal Home Improvement Funding (GDHIF) launched – but it didn’t last long and was exhausted within the day.

DECC (Department of Energy and Climate Change) launched the second phase of GDHIF funding yesterday with solid wall insulation having the largest amount allocated of the small pot of funding available.

The Government were forced to close the applications just 24 hours after the scheme launched, following a rush of applications. DECC later confirmed that all solid wall insulation vouchers had been allocated.

Of the £30m budget, £24m was ring fenced for solid wall insulation. The scheme allowed homeowners  to apply for vouchers worth up to £4,000 (or up to 67% of the total cost of the install) towards the cost of solid wall insulation.  The remaining £6m was allocated to households wishing to install selected energy efficiency upgrades such as boilers and cavity wall insulation.

DECC are currently releasing information of further funding releases on a quarterly basis with the next release expected in February. If you are interested in applying for a voucher in order to receive funding towards the cost of solid wall insulation please contact us and we will be able to advise you.

09 Dec 2014

Tadea-UK appoints SERS onto new procurement framework

Billingham—based energy efficiency organisation Tadea-UK has announced a new partnership with SERS  in a deal set up to enhance the delivery of external wall insulation for local authority carbon saving projects in the South East region.

SERS is one of a number installation companies which have been appointed to a Tadea procurement framework that has generated over £2m of work since it was set up just six weeks ago. This framework has been set up to facilitate the delivery of insulation measures across the UK. Tadea will be working closely with SERS to develop a new scheme utilising the Green Deal Home Improvement fund.

Steve Hunter is Tadea’s Managing Director. He says:

“We’re delighted to be working alongside SERS Energy Solutions Ltd. to deliver external wall insulation services in the South East. SERS have a great reputation, and in partnership with them we will be delivering measures which will bring huge benefits to people across this region.

“Through this partnership, we will be making people’s homes warmer, more comfortable and healthier places to live, whilst also helping to reduce carbon emissions from housing stock across the region. It is an exciting time and it is great to see our procurement framework enjoying considerable success even at such an early stage”.

SERS Director Mike Roberts said

“We are delighted to have been appointed onto the framework to work alongside Tadea.

Our work will help to make homes easier to heat, help homes stay warmer for longer and generally improve the living conditions of the properties concerned. We are looking forward to getting started in the South East and working with Tadea.”

 

 

 

03 Dec 2014

Extra GDHIF Funding Due Any Day

The wait is now over and the extra £100m of GDHIF (Green Deal Home Improvement Funding) is due any day now.

Whilst the original deadline set was the end of November we are hoping to hear more very soon. When the previous pot of funding came to an abrupt end in July it was unclear whether we would have any further funding until the next round starts in March 2015.

But thankfully came the news that DECC were releasing a further £100m worth (it is likely £30m of this will be available now and the rest will be allocated to next years pot). Whilst we are still waiting for clarification on the amount available this time and the rates and scheme details from DECC, we are extremely keen to make everyone aware that this funding will become available very soon and could be substantial (we are estimating it to be worth around £4000 per property for external wall insulation).

If you are interested in having solid wall insulation and would like to benefit from this funding ( or the funding due to launch in March) please get in touch so that we can help to secure your share.

GDHIF funding is also available for Registered Providers up to a limit of £160,000 ( conditions apply). If you are a Registered Provider and would like further information please contact andrew.dunn@sersltd.co.uk.

29 Nov 2014

Organisations call on Government to Help Prevent Excess Winter Deaths

A group of leading organisations including charities, fuel poverty groups and industry is urging the Government to take immediate action by announcing additional ‘emergency’ funding for heating and Insulation measures in the Autumn Statement on 3rd December 2014 to help reduce the thousands of vulnerable people who will die of cold related illnesses this winter.

The Government’s long awaited new Fuel Poverty Strategy and Targets are still subject to parliamentary process and will, therefore, have no impact on this winter and time is rapidly running out to take action.

Age UK recently reported that one older person will die every seven minutes from cold weather this winter and that excess winter death rates and illness are highest among those in the coldest homes.  The report highlighted that nearly 1 million older people live in fuel poverty and cannot afford to heat their homes to a sufficient temperature in order to keep warm and well and called on the Government to upgrade the energy efficiency of these homes.   

However, the latest Energy Company Obligation Monthly Report published by DECC on 20th November showed that the support for vulnerable households through its flagship ECO Affordable Warmth Scheme which provides free heating and insulation has plummeted.  Less than 6,000 measures were installed in September 2014 compared to nearly 30,000 in September 2013. This trend is likely to continue throughout the Winter as Ofgem reported in August that the overall ECO Affordable Warmth Target to the end of March 2015 was virtually completed in June 2014. 

Derek Lickorish, Chair of the Government Fuel Poverty Advisory Group speaking on behalf of the group said: “Today we are calling on Government to make additional funding available through the Autumn Statement to provide free heating and insulation measures to thousands more fuel poor and vulnerable householders.

While energy bills have increased by 140% since 2005, incomes have risen less than 30% over the same period. The problem of fuel poverty is a very serious issue and life threatening for the elderly and for those in poor health. An estimated 18,200 excess winter deaths occurred in England and Wales in 2013/14An estimated 30% of winter deaths in Europe are caused by cold housing. By making just 1.5 million of the most inefficient fuel poor homes meet a decent standard of insulation with a modern heating system would save them over £200 million each year off their fuel bills and thereby increasing their spending power for food and other essentials.

 Jenny Saunders, Chief Executive of National Energy Action said: “NEA has deep concerns over the lack of funding for heating and insulation improvements to help the most vulnerable families over the course of this winter. I urge the Chancellor to release some of the billions of pounds that have gone into the Treasury this year from taxes and levies imposed on energy consumers.”

Caroline Abrahams, Charity Director at Age UK, said: “Thousands of older people face a daily battle to stay warm during winter, risking their health by keeping the heating low to avoid running up a bill they can’t afford.  Increasing energy costs coupled with poorly insulated homes means the UK is fighting a losing battle against cold weather and it is very difficult for increasing numbers of people to properly protect themselves. 

“The only solution to this problem is an ambitious programme to bring all our housing up to a high energy efficiency standard. We realise a national infrastructure project of this scale would require major investment; but not only would it reduce illness and deaths among older people, it would also cut associated costs to the NHS, create jobs and growth and help future generations.

“No older person should worry that they could die from the cold in their own home. Fuel poverty is a national scandal which has claimed the lives of too many people – both old and young – for far too long and left many more suffering from preventable illness. We want a permanent solution and we believe it is within our grasp, if there is the necessary imagination and political will.”

Philip Sellwood, Chief Executive, Energy Saving Trust, said: “This isn’t about short term hand-outs to get people out of trouble for one winter, fixing our leaky homes means putting an end to this most severe issue, full stop. We know that for many this is going to be a really tough winter so let’s help those in need, starting with those who need us most.”

Ed Matthew from the Energy Bill Revolution said: “Insulation of British homes have crashed this year. The solution is to make home energy efficiency the UK’s infrastructure investment priority. This can help millions of families warm their homes and create jobs in every part of the UK. No other infrastructure investment can achieve so much for so many.”

Dr Joanne Wade, Director of the Association for the Conservation of Energy, said: “It is totally unacceptable that over 2 million households in the UK today are unable to afford to keep warm in their own homes and many millions more are at risk due to poor quality housing, rising energy costs and uncertain incomes.  To solve the problem of fuel poverty, we need to invest in energy efficiency measures in more than half a million low-income homes every year for the next ten years. Clearly the current level of activity under ECO is nowhere near adequate: government must take immediate action to begin to remedy this.”

Neil Marshall, Chief Executive of the NIA commented: “Poorly insulated homes are a major contributor to fuel poverty and excess winter deaths and it is therefore vital that Government takes immediate action though additional funding to enable thousands more vulnerable households to receive help through home insulation this winter.  Our industry stands ready to deliver these extra measures.”

 

Written by the NIA November 2014 http://nia-uk.blogspot.co.uk/2014/11/leading-organisations-call-on.html

24 Nov 2014

Over £30m Worth of GDHIF Vouchers Could Expire!

The Department for Energy and Climate Change issued their ‘Domestic Green Deal and Energy Company Obligation in Great Britain, Monthly report’ yesterday and it showed that over £30m worth of GDHIF vouchers could expire!

Having analysed the statistics released by DECC, the NIA (National Insulation Association) have identified that over £30m worth of GDHIF vouchers could expire if the claim rate for October remains the same  for December and January.

20,609 Green Deal Home Improvement Vouchers (GDHIF) were applied for before the fund closed in July – providing a total budget of £111m.

As of the end of October 2014 6,687 vouchers (worth £29.9m) had been claimed and paid for.

Over half of these (3,452) had been claimed in the month of October alone ( worth £16.4m). Over half (55 per cent) of these measures have been for solid wall insulation.

If Octobers run rate is to continue for December and January, until the vouchers expire at the end of January 2015, then there will be over £30m worth of vouchers unclaimed.

Discussing the potential left over budget and taking into account the new round of funding due to launch at the end of November 2014 n( worth £100m) the NIA state that they “continue to push for any vouchers that are not redeemed to be recycled so that the additional £100m is truly additional”.

18 Nov 2014

Founder of SERS Personally Supports Kids in Action

Company owner and Group Director Lyndon Jones has once again made his annual personal donation to support Kids in Action.

Lyndon who started the company back in 1990 has made a donation to the charity for many years and SERS have raised money to support his donation through a variety of activities in the past.

Kids In Action was founded in 1996 by Paul Bowen-James, Mandy Cooper & Robert Collis.

The initial aim was to provide a weekly Youth Club for special needs children, to take part in various sporting and social activities. This proved to be a great success, not only for the children, but for the parents as well – as they have made long term friendships and gained support from other families.

As the charity grew the friendships between the families blossomed. They soon added group holidays to their list of activities.

These special holidays became so popular that their adventures widened, supporting groups to go to places like France  & USA Disney World.

To help families get a break they have now purchased three luxury caravans, one of which is fully fitted with a hoist, disability aids and support equipment, at the Haven Holiday Park at Caister on Sea.

SERS are passionate about supporting the local community through charity donations and sponsorships.

For more information on our charity support in 2013 please visit our community book here . We will soon be releasing our book for 2014 so be sure to check back here soon.

10 Nov 2014

Best Practice Guide Roadshow to Come to an End for 2014

The SERS launch roadshow of our External Wall Insulation Best Practice Guide will come to an end on the 19th of November after the last five seminars are delivered across the South.

SERS commissioned the BRE to undertake a review of the quality control and methods of work, when carrying out assessments and retrofit installation of solid wall insulation to Solid Wall, Non-traditional and Hard to Treat Properties. The report focusses on quality assurance and best practice guidance, and provides clients and installers with a tool-kit and recommendations for avoidance of unintended consequences, thus enabling the decision makers to make the right choices when assessing the suitability of measures, and how they should be carried out.

SERS are committed to promoting best practice processes and guidance, and commissioned the report so that it can be shared with peers and key stakeholders in the industry to further improve working methods and deliver more robust solutions.

The last five seminars will be delivered as part of DCE forums in
• Torquay (11th November 2014)
• Tiverton (12th November 2014)
• Bristol (13th November 2014)
• Bournemouth (18th November 2014)
• Portsmouth (19th November 2014)

DCE Meet the Expert Technical Forums are a one day exhibition and CPD Networking event offering a great opportunity for local building and construction professionals involved in specifying, buying, estimating, surveying and so on to meet industry experts and discuss some of the latest innovations. Free to attend, with refreshments provided, delegates receive a CPD certificate of attendance for 6 hours.

If you want to hear more about our best practice guide do not miss these last events. For quick registration please visit the DCE website here www.dcecpd.co.uk, and click on the relevant venue. Alternatively call DCE on 01630 673000. Should you not be able to make the event, but are interested in gaining a copy of the report please contact Andrew Dunn (andrew.dunn@sersltd.co.uk or 07880 383245) and he will be happy to discuss it further.

We will be continuing the roadshow in the new year with dates and venues to be confirmed in the coming weeks. Alongside this we are working on a new report to launch in the summer at CIH Housing 2015.

29 Oct 2014

SERS Supports Second Fuel Poverty Charity

SERS have become a member of Energy Action Scotland.

Energy Action Scotland (EAS) campaigns for an end to fuel poverty in Scotland and is the only national body with this sole remit. Set up as a charity in 1983, EAS seeks to develop and promote effective solutions to the problem of cold, damp and expensive to heat homes.

EAS’s mission statement is to eliminate fuel poverty in Scotland. Its corporate aims are:

  •  Raising awareness of fuel poverty, particularly as it affects low income households; maintaining fuel poverty as a national issue of high priority; and working towards affordable warmth for all;
  •  Identifying effective solutions which can transform cold, damp houses into warm, dry homes;
  •  Researching fuel poverty and related issues in order to provide in-depth understanding of the causes and effects and to promote best practice;
  •  Securing public and private investment for domestic energy efficiency initiatives.

In order to achieve these aims, EAS needs the support of its members of which SERS is now one .Members are essential in giving EAS insight into how much progress has been made and what else needs to happen. Membership fees are also important in enabling EAS to fund its work. As a member, SERS will be supporting an effective and well established campaigning organisation.

EAS are the second fuel poverty charity which SERS has supported as we have been a member of National Energy Action (NEA) for two years now. National Energy Action (NEA) is the national charity which aims to eradicate fuel poverty and campaigns for greater investment in energy efficiency to help those who are poor and vulnerable.

SERS are proud to be able to support both NEA and EAS in order to help eradicate fuel poverty. As part of our membership to both organisations we will be continually communicating our message of the importance in insulating housing in order to dramatically reduce fuel bills and thus alleviate the effects of fuel poverty.

Solid wall insulation can save homes hundreds of pounds a year on their fuel bills . It also helps occupants keep homes warmer for longer. Homes in fuel poverty don’t always have the resource to be able keep themselves both warm and pay for essentials such as food. And as a result, they often go without adequate heating which can affect their health. Solid wall insulation will help to alleviate this by making their homes warmer allowing them to be both warm and fed.

 

Energy Action Scotland Logo

23 Oct 2014

SERS Urges Homeowners to Check the Date on Their GDHIF Voucher

Do you have a Green Deal Home Improvement Voucher? If so, we urge you to check the expiry date on the voucher as the first wave of vouchers issued are due to expire in December.

With only 6 months given on each voucher issued, it is essential that those who were lucky enough to get one of the highly sort after vouchers worth £6,100 make the most of it by getting their solid wall insulation installed before the expiry date in order for them to claim the money.

Should your voucher expire then you will not be able to claim the money and if the first round of applications is anything to be based on, it cannot be guaranteed that you will get another. SO ACT NOW and check your voucher; and ask your friends and family if they have one which hasn’t been used.

For those without a voucher, the funding is due to come back in late November, however the pot of money has been limited to just £30m. Whilst the amount per property is expected to be below the previous amount of £6,100, if it were set at that level only 4918 properties maximum will be able to benefit; out of the 6 million+ solid wall homes in the UK!

If you would like to get a voucher then please send us your contact details and we will notify you as soon as funding is announced in order for you to try and claim yours as soon as possible.

 

23 Oct 2014

Big Energy Saving Week – Press Release

Insulation industry chief spells out the importance and benefits of home insulation

The Chief Executive of the National Insulation Association (NIA) urges the public to take heed and think insulation first during Big Energy Saving Week. Neil Marshall, NIA Chief Executive said “20-24 October is Big Energy Saving Week and will see numerous helpful facts given about saving costs on fuels bills. But we must stress that above all else, fitting adequate insulation first needs to be the priority. Doing so will enable householders to make major savings on their fuel bills year after year without even having to think about it.”

The amounts that can be saved on fuel bills are substantial;

 Solid wall insulation will save up to £460 per annum
 The correct depth of Loft Insulation can save £250 per annum
 Draught Proofing will provide a yearly saving of up to £50

Marshall went on to voice his concerns over the millions of households that are yet to be properly insulated “It is staggering that despite years of campaigning, and rising energy bills over 7 million solid walls and 5 million cavity walls still need insulating. There are also 7 million lofts that have inadequate insulation and are in need of topping up!”

The NIA is therefore urging householders to contact an NIA member ( SERS is a NIA member) to find out if their home requires insulation and to arrange a quotation. Householders can be safe in the knowledge that an NIA installer will have signed up to a strict Code of Professional Practice, meaning peace of mind comes as standard with an NIA member.

 

21 Oct 2014

Huge Success at Grand Designs Live 2014

The October saw SERS exhibit at Grand Design Live for the first time at their NEC show and what a success it was.

70,000 visitors over four days meant that we were continually kept busy having some great conversations with people carrying out new build, self-build and refurbishment projects all over the UK.

Our render brick demonstration went down great with many people stopping to see what we were up to as they had not seen anything like it before and were unaware it was possible to create a brick appearance using two coloured renders.

The event was such a success that we are pleased to say we have booked our stand for 2015 already! As soon as we get some information nearer the time we will let you know – including discount tickets!

If you didn’t manage to speak to us or make Grand Designs Live please contact us on 0845 519 8570.

21 Oct 2014

Industry Bowled Over by Success at INCA 2014 Awards

The Insulated Render and Cladding Association (INCA) 2014 Awards were presented by former England cricketer Darren Gough at a black-tie gala dinner on 16 October in front of 300 industry guests.

The awards showcased how external wall insulation (EWI) has been used successfully over the past year to ensure buildings are not only energy efficient but have a positive impact on the people who live or work in them and the wider community.

The coveted Project of the Year Award was won by Saint-Gobain Weber Ltd and Primars Coatings Services Ltd for Kilburn Gate in London, a 1950s residential development which was refurbished to ensure a high level of energy efficiency for residents but not at the expense of the striking, original architectural features.

There were also awards for sustainability and training which were won by Brett Specialized Aggregates and SERS Energy Solutions respectively.

Following on from the huge success of last year’s inaugural event and with support from a range of stakeholders including CITB, E.ON and QANW, the event at the prestigious Sheraton Park Lane Hotel in London was the perfect platform to showcase how EWI is ‘Transforming Buildings, Changing Lives’ to the benefit of individuals, families and local communities.

INCA Chairman Pádraig Barry, undertaking his first official engagement since being elected in July, said:

“It has been a difficult year for the EWI industry and changes to ECO and GDHIF have left many with a feeling of uncertainty. That is why I am particularly proud to see our members rising to the challenge in the Awards and it was very rewarding to see the wide range of projects that not only demonstrate skill and innovation, but have helped so many people in fuel poverty.”

17 Oct 2014

SERS Win an INCA Award for Training

SERS is celebrating after winning a highly coveted INCA award. The INCA awards are a celebration of EWI innovation and excellence.

Over 300 people attended the awards ceremony in London on the evening of 16th October 2014 to hear SERS be announced as winners in the in the Training Category.

This accolade recognises SERS’ commitment to training and our investment made in the insulation industry to ensure high standards of insulation installs are delivered. SERS have long realised that training is not only an investment in today’s employees but an investment in the skills of tomorrow’s workforce.

SERS are committed to delivering a quality product and service by developing the skills of local people. Like many sectors specialist construction has suffered from a shortage of skills. As a result, SERS unveiled an apprenticeship programme to give youngsters the opportunity to gain experience and qualifications in a wide range of construction skills. This programme will provide SERS, as well as other companies, with the next generation of specialist solid wall installers.

Our innovative and impressive training facility specialises in external and internal wall insulation and offers NVQ’s in this subject, supported by shorter bespoke programmes in health and safety and industry specific topics such as scaffolding, to both employees and the community.

SERS currently have 24 apprentices across the UK in a number of trades including plastering, plumbing and electrical. 1834 training hours were completed in 2013 and included studying subjects such as NVQ EWI, Asbestos Awareness, Diversity & Equality, First Aid, Excel, Manual Handling, Domestic Energy Assessor, Procurement in the Workplace, SMSTS and SSSTS.

The training academy and talent management programme supports SERS in achieving our vision of becoming a leading provider of energy saving solutions for buildings and houses in the UK. SERS’ training strategy has created a highly motivated workforce with a low turnover of employees.

It is a great achievement for SERS to have been awarded this highly sought after industry award.

The Insulated Render and Cladding Association (INCA) is the recognised trade association for the external wall insulation (EWI) industry, representing the major system designers, a nationwide network of specialist installers and the key component suppliers.

 

10 Oct 2014

An Extra £100m of Funding for Insulation

Homeowners are to get a second chance at claiming Green Deal Home Improvement Funding (GDHIF) thanks to an extra £100m in subsidies offered by Government.

We are pleased to announce that those who missed out on the abruptly stopped GDHIF will get a second chance at claiming money towards the cost of solid wall insulation in 2014.

With details being announced in late November, SERS welcome this news as the next round of funding was not due to become available until March 2015.

Although the level of funding available for each install is still unclear, we are hopeful that homeowners will be able to claim up to £6000 per property for solid wall insulation; making the level of cashback the same as it was before in June.

In June, £120m of funding became available. When announced, the GDHIF promised £50m of the £120m would be spent at the higher funding rate of £6000 for solid wall insulation. The idea being that once the first £50m had been spent DECC would review the funding levels and advise how the rest of the funding should be spent between then and March 2015.

However, 22nd July saw the announcement that almost the full £50m had been allocated in vouchers and as a result announced that the fund would close at midnight on the 24thJuly. However, a huge rise in applications in these two days has meant that the remaining £70m has been spent meaning that the full £120m had gone in just seven weeks.

 

Early evening on the 24th July DECC closed the voucher claims process and declared the Green Deal Home Improvement Fund closed until March 2015 as claims were being made a rate no one could predict.

 

As soon as we hear about the level of funding and how to become eligible we will announce it on our site. 

 

08 Oct 2014

SERS Technology Displayed in National Centre

SERS is now displaying its home insulation technology at the National Centre of Refurbishment Excellence.

We are exhibiting samples of state-of-the-art external wall insulation in the CoRE building in Longton, Stoke-on-Trent. The building – the national centre for sustainable building refurbishment – includes a permanent exhibition of the latest and best sustainable technology developments.

The SERS display is in the CoRE Innovation Zone and will demonstrate the effectiveness of modern wall insulation, as well as different finishes, including a simulated brickwork finish.

The display will be seen by visitors to the building, which is itself an example of sustainable refurbishment, achieving BREEAM low energy standards in a converted 19th century pottery works.

CoRE is the independent not-for-profit national centre for green retrofit skills in the built environment. The organisation aims to achieve a low carbon UK through specialist knowledge and materials for insulating homes and buildings.

SERS director Mike Roberts said he was delighted to be exhibiting SERS technology in such a nationally important building.

“Our display will demonstrate ways to improve energy efficiency in homes and buildings, while at the same time enhancing the appearance of a property. SERS supports all efforts to make buildings as energy efficient as possible,” he said.

Our external wall insulation demonstration at CoRE

Our external wall insulation demonstration at CoRE

01 Oct 2014

SERS to Exhibit at Grand Designs Live

SERS is to take part in next month’s Grand Designs Live at the National Exhibition Centre. The show is based on design guru Kevin McCloud’s popular Channel 4 series.

We will be demonstrating one of its external wall insulation processes at the show which runs from October 9 to October 12. Grand Designs Live will feature more than 500 exhibitors in six sections covering new build, technology, interiors, gardens, kitchens and bathrooms and homeware. The show also includes demonstrations and seminars and is aimed at inspiring homeowners and designers with innovative ideas.

We will be demonstrating a brick render external wall insulation finishing process, which allows externally insulated homes to retain a brick-built appearance.

The demonstrations will take place every day of the show at 11.30am and 2.30pm on SERS stand B906.

Visitors to the SERS stand will also be able to learn about SERS’ one-stop shop service under the Government’s Green Deal package which allows homeowners to save money on fuel bills with a range of fuel-saving measures, paid for through their electric bills. SERS is one of very few companies in the UK certified to carry out Green Deal surveys and assessments, arrange finance and also carry out the installation work.

Whilst at the show we have a ‘show offer’ running, allowing those eligible to receive £1000 worth of products for FREE as part of a combined purchase offer.

SERS director Mike Roberts said it was important to get the energy efficiency message to as wide an audience as possible.

He said, “SERS supports all efforts to tackle home insulation and we have nearly 25 years of experience in this field and have won many industry awards for our work.”

“The point that we are also keen to underline at this exciting exhibition is that whatever decisions may be made at Government level there are always opportunities to take advantage of new technologies and funding streams which will make homes warmer and drastically cut fuel bills. A relatively modest investment in energy improvement can result in huge savings in energy costs.”

 SERS to Exhibit at Grand Designs Live with a show offer of solid wall insulation and solar PV

 

 

 

 

01 Oct 2014

SERS Takes BRE Guide on the Road

Best practice guide for solid wall insulation industry to tour the UK

A comprehensive guide to home insulation produced by SERS and the Building Research Establishment is to tour the country.

SERS and the BRE have jointly published the Good Practice Guide to Solid Wall Insulation, aimed at architects, building consultants, planners, surveyors and installers.

Now the definitive guide is to be the centrepiece of a series of SERS roadshows at events and exhibitions around the country.

The SERS roadshows will take in venues in England, Scotland and Wales between now and the end of November, presenting the best practice guide to local authority representatives, housing associations, architects, builders and homeowners.

We have already presented at two successful seminars in Aberystwyth and Cardiff. SERS will return to Aberystwyth on October 22, presenting at the Ceredigion Building Exhibition run by Ceredigion County Council at its civic offices.

Before that event the SERS roadshow will be at the Repair, Refurb, Retrofit exhibition at the Swallow Hotel in Glasgow on October 2 and the South West Wales Building Exhibition at the Ivy Bush Royal Hotel in Carmarthen on October 21.

After Aberystwyth the SERS roadshow moves to the Gloucestershire Building Exhibition at Cheltenham’s Abbey Stadium on October 23, South Devon Build at the Toorak Hotel in Torquay on November 11 and North Devon Build at the Best Western Hotel, Tiverton on November 12.

The roadshow then moves to Bristol on November 13 for the Repair Refurb Retrofit exhibition at Fry’s Club, Keynsham, Bristol, the South Coast Building Exhibition at Bournemouth FC’s Seward Stadium on November 18, and Pompey Build at Portsmouth FC’s Fratton Park Stadium on November 19.

The events are organised by DCE (Direct Contact Exhibitions) aimed at building and construction professionals and anyone associated with them.

The Building Research Establishment produces impartial research, expert knowledge and advice for the built environment sector.

The detailed report covers a wide range of issues affecting solid wall insulation including assessing suitability, identifying which type of insulation is suitable for a property, correct installation guidelines, the impact of humidity and weather, the effects of thermal bridging and ventilation, aesthetics and property values, maintenance and inspection, as well as training for surveyors and installers.

SERS director Mike Roberts said the report was one of the most comprehensive guides to solid wall insulation ever published and would help surveyors and installers understand the issues to be considered, and avoid pitfalls in specifying and installing.

He said, “SERS Energy Solutions Group has been at the forefront of best practice for the installation of solid wall insulation and other energy saving solutions for several years. Here, jointly with researchers from the Building Research Establishment, we outline the benefits of solid wall insulation and the practices that should be employed when assessing if solid wall insulation is appropriate, whether internal or external wall insulation will deliver the required results, and good practice for installation.”

“There are many factors that can affect the suitability of solid wall insulation and its effectiveness, and if people are to get the maximum benefit from the process in terms of warmer homes and lower fuel bills it is important that these are understood by all concerned,” he added.

 

 

24 Sep 2014

Slough Homes Benefit from External Insulation

SERS and Slough Borough Council is nearing completion of a major £3.6 million contract to fit external wall insulation to 358 homes.

SERS teams have installed external solid wall insulation to properties throughout Slough.  Work commenced in October 2013 for a 12 month programme to insulate these non-traditional properties. The work will help residents cut down their fuel bills by hundreds of pounds a year.

The work was designed and project managed by specialist housing consultancy Michael Dyson Associates Ltd of Holmfirth, West Yorkshire.

SERS director Geoff Thomas said the work, as well as saving money on fuel bills, has dramatically improved the external appearance of the properties, with a pebble-dash finish and header course brick detailing below the windows, and is having a positive impact on the community as a whole.

“The improvement work will help make houses easier and cheaper to heat, help homes stay warm for longer, and generally improve living conditions for the residents concerned. They will certainly notice the difference this coming winter,” he said.

The large-scale programme of work has been carried out under the Energy Company Obligation programme, which was aimed at improving home energy use, reducing fuel bills and tackling fuel poverty.

Slough Borough Council Flats - After

Slough Borough Council Flats After External Wall Insulation

Slough Borough Council Flats Before External Wall Insulation

Slough Borough Council Flats Before External Wall Insulation

12 Sep 2014

Do You Have a Green Deal Home Improvement Voucher ?

Are you one of the lucky few people who have secured yourself a Green Deal Home Improvement Voucher (GDHIF) worth up to £6000?

We have recently been made aware by a number of homeowners that they have received their GDHIF voucher through a company which they are now unsure of. As a result they are now left concerned about the way in which the voucher was applied for on their behalf and consequently whether they have a competent installer to carry out the work before their voucher expires. A few hadn’t even been provided a quote for the works and are waiting to see what communication, if any, they may receive from the retrospective company.

We therefore wanted to help put your mind at rest and advise you of how SERS can help. Below are a few questions which we have been asked:

Do I have to make a financial contribution in addition to my voucher?
Yes. The scheme rules state that customers must make a contribution of 25% of their quote in order to make their voucher eligible.

I was advised that my installation will be fully funded is this possible?
If you have been advised that you are eligible for a free installation then this is incorrect. If you have knowingly or unknowingly entered into an agreement for a ‘free’ installation then it is likely that the cost of the work has been inflated and could be with the intention of defrauding the GDHIF scheme.

The scheme is a great opportunity for homeowners to improve their properties energy efficiency so long as the scheme rules are adhered to.
If you are unsure and want independent advice on where you stand please contact SERS. We have 25 years of experience working in the solid wall insulation market and working with many funding streams. If you know any friends or family who may have received a voucher please also advise them.

*You may not have been provided a quote – if not please contact SERS and we can arrange a free no obligation survey on your property*.

Customers have six months to redeem their vouchers – if you have a voucher but don’t yet have an installer, or would like a competitive quote to compare against one which you may already have please contact SERS.

10 Sep 2014

Green Deal Home Improvement Payments to take 30 Days

DECC have announced that Green Deal Home Improvement Payments will be made to customers within 30 days of their application, providing they receive all of the required documentation and the claim meets the scheme terms and conditions.

Originally there was no time limit on the amount of time it would take for payment to be made – with DECC just stating that they ‘aimed to make payment promptly’. But due to a dramatic increase in the number of applications the amount of time it was taking had increased and therefore in order to reduce confusion and also ensure customers are not let down they have extended the amount of time to 30 days.

Customers have six months to redeem their vouchers – if you have a voucher but don’t yet have an installer, or would like a competitive quote to compare against one which you may already have please contact SERS.

03 Sep 2014

SERS Helps Raise £205 for Charity LATCH

When SERS donated a hamper to be raffled off by charity LATCH we hadn’t anticipated it to raise quite so much.; a huge £205.38.

LATCH is a charity that supports the children who are receiving treatment for cancer at the Children’s Hospital for Wales and their families.

LATCH supports the children and their families who are being treated by the Oncology Unit at the Children’s Hospital of Wales whose catchment area stretches from Chepstow in the South to Aberwystwyth in the North. Around 70 new cases are diagnosed every year.

We are pleased to have been able to raise such a great amount for this fantastic charity.

28 Aug 2014

SERS Takes Part in UK’s Biggest Fuel Poverty Event

SERS is taking part in the UK’s biggest event aimed at tackling fuel poverty.

SERS will be participating in Turning the Tide, the annual conference of National Energy Action (NEA) to be held in Scarborough from September 15 to 17.

We will be exhibiting at the  conference at Scarborough Spa, and giving advice on actions householders and landlords can take to reduce fuel bills by making homes warmer.

The National Energy Action event attracts more than 300 key decision-makers to discuss fuel poverty issues. Delegates include representatives of central and local government, social landlords, health providers, the energy industry and Green Deal installers. SERS is one of the few companies in the UK qualified to provide a complete Green Deal service from assessment to installation, whilst also being able to provide finance.

The conference will cover a wide range of energy issues including policies to combat fuel poverty, fair energy pricing, and Government strategy in advance of the fuel poverty policy discussion in the autumn.

SERS director Mike Roberts said it was important to get the energy efficiency message to as wide an audience as possible.

He said, “Fuel poverty is one of the most prominent public policy issues affecting the UK, and that is why we are a member of NEA. Policy makers are preparing to respond to the challenge with a new fuel poverty strategy in England to take effect from 2015, and changes to policies and programmes affecting all parts of the UK.. The Turning the Tide conference will explore the many issues that impact on fuel poverty with a wide range of players involved in the design and delivery of policy and practical programmes

“At SERS we have nearly 25 years experience in this field and have won many industry awards for our work. The point that we are keen to underline at this major exhibition and conference event is that whatever decisions may be made at Government level there are always opportunities to take advantage of technologies and funding streams which will make homes warmer and drastically cut fuel bills. A relatively modest investment in energy improvement can result in huge savings in energy costs.”

 

20 Aug 2014

SERS Continues to Support Fuel Poverty Charity

For a second year running SERS have confirmed that they will remain members of National Energy Action.

National Energy Action (NEA) is the national charity which aims to eradicate fuel poverty and campaigns for greater investment in energy efficiency to help those who are poor and vulnerable.

NEA seeks to see an end to fuel poverty in the UK. In order to achieve this vision NEA uses its expertise and other resources to deliver a range of practical projects which seek to demonstrate innovative ways of tackling fuel poverty. In doing so NEA works in partnership with the Charity’s members and other relevant organisations.

NEA’s practical projects and training services are delivered by the Directorate of Development and Delivery.

NEA obtains sponsorship and funding from a range of sources to enable the Charity to meet its objectives to work with public, private and community sector partners to develop projects which seek to establish good practice in bringing affordable warmth solutions to low income and vulnerable households. Projects are evaluated so that lessons learned may be used to inform NEA’s policy recommendations to government, consumer bodies, industry regulators, local government and other relevant bodies.

The Directorate of Development and Delivery is also responsible for NEA’s training services which seek to improve the capacity of partner organisations to deliver high quality energy advice to householders and to improve energy efficiency delivery skills in the industry.

As a Business Supporter SERS are able to get involved in many events in order to promote the importance of energy efficiency in reducing fuel poverty. In 2013 we had an exhibition stand at CIH Housing and working alongside the NEA to promote this and deliver independent advice to many.

We are also present at many of their meetings in order to ensure that as much as possible is done in line with the charity in order to help those who are in fuel poverty across the country.

15 Aug 2014

Government Urged to Support Solid Wall Insulation

The Insulated Render and Cladding Association (INCA) ( of which SERS are a member) is calling on Government to act quickly and reopen the Green Deal Home Improvement Fund (GDHIF) to help households living in solid wall properties to install solid wall insulation (SWI) and reduce their energy bills.

GDHIF was designed to support the development of the SWI supply chain following the reduction in the target for SWI under the Energy Company Obligation (ECO), which was announced in December 2013. However, after changes to GDHIF were announced last month, there was a huge surge in applications for funding and the budget limit for the scheme was reached resulting in its closure after just six weeks. This has left households, many of whom have already paid out for Green Deal Advice Reports (GDARs),stranded in cold, leaky solid wall properties and unable to obtain funding for installing SWI.

SERS supports INCA’s plight to encourage the Government to quickly reintroduce the Green Deal Home Improvement fund in order to allow many more homes to benefit from substantial funding towards the cost of solid wall insulation.

SERS are however pleased to be able to offer both private finance and Green Deal Packages to homes who want to benefit from solid wall insulation and the substantial financial savings which it can bring on heating bills.

04 Aug 2014

More Awards Success for SERS

SERS is celebrating after being shortlisted for yet another prestigious national award.

We have been shortlisted in the Retrofit category in the Energy Efficiency and Renewables Awards 2014. The accolade recognises SERS’ capabilities as one of the country’s leading installers for external wall insulation.

SERS won Energy efficiency insulation installer of the year in the same awards in 2013 and are delighted to have been shortlisted again but in a different category. The organisers of the awards did not run the Energy efficiency insulation installer of the year category for 2014 and so SERS were unable to attempt to hold their title for a second year running.

And it comes on top of the news that SERS has been shortlisted in the Training category in the INCA Awards 2014, presented by the leading trade body for the external wall insulation sector.

This latest award short-listing recognises the expertise that SERS has built up over a quarter of a century, SERS has installed solid wall insulation to well over 30,000 homes around the UK.

The winners of the Energy Efficiency and Renewables Awards will be announced at a special ceremony at Kensington Roof Gardens, London in September.

SERS director, Mike Roberts said we are delighted to have made the short-list for such a sought-after energy industry award.

“The great thing is that this accolade recognises the quality of our work. It has only been possible through the hard work and capabilities of the SERS teams working on projects throughout the UK. It is a great honour.”

29 Jul 2014

Monmouth Homes to Receive External Wall Insulation With SERS

SERS is carrying out a major £200,000 contract to fit external wall insulation to 40 homes on behalf of Monmouth Housing Association.

SERS teams are providing external solid wall insulation and other external improvements to the MHA properties across the Monmouth and Abergavenny area. Work is just about to get underway and is due to be completed in the autumn in a project which will help residents cut down their fuel bills by hundreds of pounds a year.

SERS director Mike Roberts said the work, as well as saving money on fuel bills, would dramatically improve the external appearance of the properties.

“The work will help make houses easier to heat, help homes stay warm for longer, and generally improve the living conditions of the properties concerned. The residents will certainly notice the difference,” he said.

Over the last few years SERS have completed external wall insulation work on 140 homes in the Monmouth area, some of which are owned by MHA, and some in private ownership. They have recently completed circa 200 properties in the Cheptow area of Monmouthshire.

The latest programme of work is being partly funded under the Government’s Green Deal Home Improvement scheme which funds insulation work up to £6,000 per property or three quarters of the cost. The sum of funding available will depend on the amount already accessed by MHA as there is an annual cap of £160,000 that organisations can claim from government funding. SERS are assisting the client to access the funding.

25 Jul 2014

£118m Worth of GDHIF Voucher Claims Brings Funding to a Close

In just six weeks the Green Deal Home Improvement fund has closed, as over £118 million pounds worth of funding vouchers have been issued.

When announced the Green Deal Home Improvement Fund promised £50m of the £120m would be spent at the higher funding rate of £6000 for solid wall insulation. The idea being that once the first £50m had been spent DECC would review the funding levels and advise how the rest of the funding should be spent between then and March 2015.

22nd July saw the announcement that almost the full £50m had been allocated in vouchers and as a result announced that the fund would close at midnight on the 24th July. However, a huge rise in applications in these two days has meant that the remaining £70m has been spent meaning that the full £120m has gone.

Early evening on the 24th July DECC closed the voucher claims process and declared the Green Deal Home Improvement Fund closed until March 2015 as claims were being made a rate no one could predict.

At the minute there is therefore no funding available for solid wall insulation but there are other great ways of funding these fantastic works. This includes private finance offered through SERS and also Green Deal Plans. For more information please visit the green deal page here or give us a call.

16 Jul 2014

Free 3-day ‘Green Deal Energy’ Roadshow in Shrewsbury – 19th – 21st July

Free 3-day 'Green Deal Energy' Roadshow in Shrewsbury - 19th - 21st July

16 Jul 2014

SERS Supports Caerphilly Extravaganza

Visitors to this month’s Big Cheese festival will be able to get free advice on cutting fuel bills from one of the country’s leading experts on energy-saving technology and construction.

SERS Energy Solutions Ltd will have a stand at the annual celebration of Caerphilly’s history, heritage and culture.

The Big Cheese – now in its 18th year – takes place on July 25 to 27 in the shadow of Caerphilly’s famous castle. It will feature street entertainment, music, living history encampments, a funfair, falconry and fire-eating. More than 80,000 people are expected to attend. Admission is free.

SERS is supporting the event with a promotional stand giving free advice on home insulation and other cost-effective energy-saving measures.

The Big Cheese is a fantastic family event which is always well-attended, but wherever they are people are always willing to listen to expert advice on cutting their fuel bills.

14 Jul 2014

A Wonderful Thank You Letter for SERS

It’s always important to ensure that our customers are happy and nothing brings greater delight than to receive a letter/testimonial from a satisfied customer.

 

We would like to express our sincere gratitude for the work carried out over the last month on our property.

The contractors were very pleasant and professional. We were over the moon with the work they did. We were also more than satisfied with the communication and level of service we received. We cannot thank you enough.

The house looks a different place.

Please pass our thanks on to all concerned.

We would certainly recommend you in the future

Again many thanks.

Janet & Ian Thomas

10 Jul 2014

SERS Raising Money for Cancer Care

SERS has named Cancer Research UK as its chosen charity for the next 12 months.

We will be concentrating our fund-raising efforts on the cancer charity, with the firm and its employees raising cash through a wide variety of methods including community events and pledge boxes.

SERS director Mike Roberts said the company had traditionally raised large amounts of money for various causes, but for the coming year had decided to concentrate most of its efforts on a single charity.

“Last year we donated around £40,000 for a variety of charities and good causes, so we hope we will be able to better that this year. While we most of our efforts will be focussed on Cancer Research UK, we will continue to support community events and good causes local to our offices,” he said.

A team from SERS recently took part in the annual 100-mile CARTEN cycle ride from Cardiff to Tenby, raising well over £2,000 for Marie Curie Cancer Care.

10 Jul 2014

Free 3-day ‘Green Deal Energy’ Roadshow in Shrewsbury – 19th – 21st July

Free 3-day 'Green Deal Energy' Roadshow in Shrewsbury - 19th - 21st July

09 Jul 2014

12th July – Open Day at SERS Head Office

We are holding an open day at our head office in Caerphilly on July 12th to provide expert information on solid wall insulation, and also provide advice and information on the £6000 funding available. Homeowners are able to claim up to £6000 funding (up to 75% of the total cost) towards the cost of solid wall insulation! But the funding is limited so we advise that you act now in order to not miss out.

We will be there form 10am – 2pm and all people are welcome. It is free to attend.

Unit 3a
Gallagher Retail Park
Parc Pontypandy
Caerphilly
CF83 3GX

09 Jul 2014

SERS Urges Landlords to Use Home Insulation Cash

SERS is urging private landlords to take advantage of new funding available for home insulation – before it’s too late.

New Government funding of up to £6,000 mean that home owners can still insulate their houses and save thousands of pounds on fuel bills, despite the scaling back of some energy-saving programmes.

SERS’ encouragement for landlords to insulate their properties follows a successful campaign targeting private householders across the UK, which has resulted in many people taking the decision to insulate their homes. This campaign continues.

In the latest phase of the Government’s new Green Deal programme – the Green Deal Home Improvement Fund – solid wall insulation carries a funding level of £6000 per property, increased from the £4000 cashback previously available. While there is no deadline for securing the funding there is a limited pot of money for properties across England and Wales. Once the money is spent funding levels are expected to drop dramatically.

The Green Deal scheme encourages people to make energy improvements and take energy efficiency measures with their property. More details are available at www.gov.uk/greendeal or by ringing 0845 5198570.

For more information please get in touch now.

 

09 Jul 2014

INCA Awards Success for SERS

INCA-Award-Finalist-2014SERS are celebrating after being shortlisted for yet another prestigious national award.

We have been shortlisted in the Training category in the INCA Awards 2014, presented by the leading trade body for the external wall insulation sector.

The accolade recognises SERS’ excellence in training its own people, employees of its partner companies and contractors and also the local community.

The SERS Academy is home for our flourishing apprenticeship scheme and develops tailored training plans for each individual to ensure that the training delivered caters for individual needs and requirements.

The academy also offers programmes in support of our insulation training, including health and safety and Green Deal qualifications. The academy offers these qualifications to SERS employees, but also to clients, sub-contractors and members of the public.

The INCA Awards are presented annually by the Insulated Render and Cladding Association to recognise innovation and excellence in external wall insulation. They demonstrate the importance of external wall insulation in improving the energy efficiency of buildings.

Gearoid Lane of the INCA judging panel said, “The standard of entries was extremely high, which goes to show the excellent quality of work which is being done in the EWI industry. INCA members are consistently using EWI to transform the energy efficiency of buildings and improve the lives of people across the UK. Congratulations to all the companies that made it onto a very competitive short list.”

The winners will be revealed at the INCA 2014 Awards Dinner in October at the Sheraton Park Hotel in London’s Mayfair.

SERS are delighted to be shortlisted for such a sought-after industry award.

The great thing is that this accolade recognises our commitment to training and to achieving the highest standards in the industry. It is a great honour.

SERS Training Academy

The SERS apprentices in the Academy classroom facilities.

 

02 Jul 2014

SERS Become Members of South Wales Chamber of Commerce

Following our win at the South Wales Chamber of Commerce awards earlier in the year when we scooped Welsh Business of the Year, SERS have made the decision to become a member of the  chambers.

The South Wales Chamber of Commerce is a modern, innovative, membership-based business support organisation run by local businesses, for local businesses.

The are a local, independent, not-for-profit company, funded by member subscriptions and a long-standing part of a network of national Chambers, quality-accredited by the British Chambers of Commerce (BCC).

They exist to:

  • Support local businesses on their road to success, regardless of their size, age or sector.  We do this through providing up-to-the-minute information, advice and guidance, as well as a wide range of high quality business services at substantially discounted rates, all with the aim of enabling businesses to grow and prosper.
  • Provide a strong networking infrastructure and directory for members that effortlessly facilitate their interaction, enabling them to successfully promote themselves and do business together with mutual respective benefits.
  • Independently represent the views and opinions of our members concerning business on a regional and national level through being a prominent, powerful and effective independent business voice that speaks to both private and public sectors on local, regional and national platforms.

We are pleased to become a member and hope to utilise this relationship to not only support our business and our employees but also pass on any benefits we can in both terms of knowledge and more tangible benefits.

25 Jun 2014

6 Hours of Group Golf Tuition Donated to Meadow Prospect Charity Golf Day

Unfortunately SERS were unable to enter a team this year to the Meadow Prospect Charity Golf Day on July 7th and so they made sure that could help by donating a prize of 6 Hours of Group Golf Tuition.

The prize ‘Master your game with this 6 week course of expert advice from our PGA Professionals, as part of a group coaching programme. Choose from Beginner or Intermediate level according to your ability and experience.

The event is taking place at the prestigious Celtic Manor Resort, a world-class golfing destination and home of the 2010 Ryder Cup course. The day includes a 9 hole Scramble, 18 Hole Stableford Competition, a putting competition and a three course meal with presentation and prizes. The course which will be used is The Twenty Ten.

We hope the day is extremely successful for Meadow prospect and we are pleased to have been able to support the work which they do.

Meadow Prospect is the charitable arm of RCT Homes, Wales’ largest social landlord and winner of Business in The Community’s ‘Welsh Company of the Year’ 2012 Award. Meadow Prospect delivers regeneration projects that compliment the organisation’s community enhancing goals by working with partner organisations to deliver projects, which support three core objectives:

  • Community capacity building projects including youth work and supported employment programmes.
  • Community-based renewable energy projects.
  • Social enterprise development.

SERS have worked with RCT Homes for a number of years installing external wall insulation on hundreds of their homes.

 

20 Jun 2014

SERS Support Arbed Charity Golf Day

SERS have entered a team of four into the Arbed Charity Golf Day on 27th June in order to support this annual fundraising day.

Held at Woodlake Park Golf Club the day will start at 12 and include a 2 course meal in the evening.

Our team is likely to include Director Mike Roberts, Business Development Manager Andrew Dunn and Del Hughes and Chris Georgio from Accounts and Quantity Surveying retrospectively.

Should you wish to support this great event they are looking for raffle prizes – please contact SERS for more information and contact details for organisers Melin Homes.

We wish the SERS team the best of luck and hope the day is successful and raises huge amounts of money for this great cause.

17 Jun 2014

Top Compliance Accreditation for SERS

SERS has successfully achieved a gold accreditation to exor, demonstrating our ability to meet the rigorous pre-qualification requirements in the private and public sectors.

SERS has received accreditation from exor, whose standards are recognised as being the highest in the industry.

SERS director Mike Roberts said, “We are very pleased to have achieved this accreditation again, demonstrating that we are fully compliant with all necessary legislation and requirements and that our supply partners are also of the very highest standards.”

John Kinge, Technical Director of exor said, “Organisations need to be able to ensure that their supply partners are reliable, financially stable and compliant with all relevant legislation. A third party accreditation scheme can be an efficient way in which to manage complex compliance issues such as these.

“With robust supplier management in place, the company at the top of the supply chain will have the confidence needed to outsource vital services, which removes the hassle of verification and gives piece of mind that they are adhering to regulation and industry best practice.”

Accreditation is a process in which certification of competency, viability and compliance with legal requirements and current codes of practice is presented.

The exor accreditation scheme assesses, reviews and audits suppliers’ procedures and documentation. Suppliers can then be included on a database which demonstrates they have met the highest standards in the market place in procurement risk management.

About exor:

exor accreditation services brings buyers and suppliers together in the most effective way. exor implements a rigorous programme of conformity that verifies suppliers on a wide range of compliance issues including health and safety, finance, quality and the environment.

For further information about the exor scheme, contact: Tammy James, campaign manager on 029 2026 6750.

Exor-Roundel

13 Jun 2014

SERS To Communicate the Importance of Tried and Trusted at UK’s Biggest Housing Exhibition

SERS will be celebrating almost 25 years in business when we take part in the UK’s largest social housing event – the Chartered Institute of Housing’s Housing 2014 conference and exhibition.

Running from June 24 – 26, this is the largest housing conference in the UK, attracting more than 7,500 visitors and 100 expert speakers to discuss the key issues facing the housing sector.

We will be taking a stand at the conference to get over its message of the need to use tried and trusted companies when insulating homes to reduce energy bills.

The conference will cover a wide range of housing issues including sustainability, innovation, investment, industry developments and housing supply..

SERS director Mike Roberts said it was important to get the energy efficiency message to as wide an audience as possible.

He said, “SERS supports all efforts to tackle home insulation, but there are a lot of opportunist companies springing up who cannot be relied upon to do a proper job on external wall insulation. It is a complex and technical job, and not one to be attempted by contractors who have not had the right training. At SERS we have 25 years experience in this field and have won many industry awards for our work.”

“The point that we are also keen to underline at this major exhibition and conference event is that whatever decisions may be made at Government level  there are always opportunities to take advantage of technologies and funding streams which will make homes warmer and drastically cut fuel bills. A relatively modest investment in energy improvement can result in huge savings in energy costs.”

Come and visit us on stand C15

08 Jun 2014

Open Day at Head Office

We are holding an open day at our head office in Caerphilly on June 14th to provide expert information on solid wall insulation, and also provide advice and information on the £6000 funding available. Homeowners are able to claim up to £6000 funding (up to 75% of the total cost) towards the cost of solid wall insulation! But the funding is limited so we advise that you act now in order to not miss out.

We will be there form 10am – 2pm and all people are welcome. It is free to attend.

Unit 3a
Gallagher Retail Park
Parc Pontypandy
Caerphilly
CF83 3GX

03 Jun 2014

Runner Up in the Green Deal and ECO Awards 2014

We are pleased to say that we picked up runner up in the Insulation and Fabric Installer of the Year category at the National Green Deal and ECO Awards 2014!

Having found out that we came runner up in our region (Wales) in April we were pleased to be informed that this meant that we would be entered into the national awards to be held on the 29th May in London.

The awards recognise companies and individuals who have contributed to the success of the Government’s Green Deal and Energy Company Obligation schemes which help householders with the costs of ensuring a warm home and reducing fuel bills. The celebrate those who have made the most of the new opportunities available through the Green Deal and Energy Companies Obligation (ECO), and who have worked hard to make the Green Deal and ECO schemes so successful.

We are extremely proud to have come a national second.

Speaking when we picked up our first accolade at the regional awards, SERS director, Mike Roberts said “This accolade recognises the fantastic achievements of the company which have only been possible through the hard work and capabilities of the SERS teams working on projects throughout the UK, it is a great honour.”

Wales runner-up

 

27 May 2014

Renewed Membership with NEA

SERS are pleased to say that we have renewed our membership to be a proud supporter of NEA for a second year.

The NEA (National Energy Action) is a national charity which aims to eradicate fuel poverty and campaigns for greater investment in energy efficiency to help those who are poor and vulnerable and SERS are one of their business members.

National Energy Action (NEA) is a major national charity whose work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. Working in partnership with central and local government, fuel utilities, housing providers, consumer groups and voluntary organisations, NEA aims to eradicate fuel poverty and campaigns for greater investment in energy efficiency to help those who are poor and vulnerable.

NEA achieves its objectives through

• research and analysis into the causes and extent of fuel poverty and the development of policies which will address the problem
• providing advice and guidance to installers on good practice in delivering energy efficiency services to low-income householders
• developing national qualifications and managing their implementation to improve standards of practical work and the quality of energy advice
• campaigning to ensure social and environmental objectives are brought together under national energy efficiency programmes
• developing and managing demonstration projects which show innovative ways of tackling fuel poverty and bring the wider benefits of energy efficiency to local communities.

If you are in fuel poverty or need some help or advice on how to deal with your ever rising fuel bills contact the NEA or SERS and we would be pleased to help. Their website provides a wealth of information and we highly recommend visiting it here.

22 May 2014

SERS Cyclists Raise Money for Cancer Care

A six-strong team of employees and associates from SERS battled high winds, poor visibility and torrential rain to raise money for Marie Curie Cancer Care.

The team took part in the annual 100-mile CARTEN cycle ride from Cardiff to Tenby, which took place in atrocious conditions, and despite the weather have raised more than £2,000 for the charity. SERS was also one of the main shirt sponsors for the event.

The sponsored shirt

The team, which included a company director and two senior managers trained hard for their epic run which is now in its 10th year. Team members were Mike Roberts, John Cottrell, Tony Carpenter, Rob Morris, Peter Williams and Robert Lewis.

The CARTEN 100 ride has progressed from just four riders in 2004 to more than 1300 this year. The 10-hour ride used A roads, B roads and cycle tracks to get from the Welsh capital to the coast at Tenby.

Last year the CARTEN 100 raised £70,000 for the Noah’s Ark children’s charity, and in 2012, more than £85,000 was raised for the Juvenile Diabetes Research Foundation.

Team member Mike Roberts said, “This was a fantastic team effort. To complete the run in such awful weather conditions was an achievement in itself, and the real impetus that kept us going was knowing we were raising money for a very deserving cause.”

 

Part of the SERS team

Part of the SERS team

16 May 2014

Up To £6000 off Solid Wall Insulation!!

Households carrying out energy efficiency improvements on their home can now get more money back to offset the cost of having the work done thanks to new Government announcements.

From June, people in England and Wales will be able to get up to £7600 back through a new Green Deal Home Improvement Fund so they can take control of their bills and have warmer, greener homes.

The scheme helps people to install energy efficiency measures such as solid wall insulation by providing them with money back on the contributions they make towards improvements.

Energy and Climate Change Secretary Ed Davey said:

“The best way for households to take control of their energy bills is to use less energy.

“Faulty boilers, draughty windows and insufficient insulation all cause properties to leak hundreds of pounds every year. But advice and support through the Green Deal can help put a stop to this.

“By installing energy saving improvements, families across the country can enjoy the benefits of warmer, more energy efficient homes and lower bills.”

Under the new incentive scheme, which is available from June, domestic energy customers can get:

  • up to £1000 for installing two measures from an approved list; and/or
  • up to £6000 for installing solid wall insulation; and
  • up to £100 refunded for their Green Deal Assessment.

The scheme also entitles those who have bought a property in the 12 months prior to application to qualify for up to an additional £500 if they carry out energy efficiency improvements.

The Green Deal Home Improvement Fund also applies to private or social landlords, who can benefit if they undertake to improve the property and are paying the costs themselves.

For solid wall insulation 75% of the costs of installation up to a maximum of £6,000 can be claimed back by the customer. For the ‘two measures’ option 100% of the costs of installation to a maximum of £1,000 may be claimed back; for homemovers this maximum is £1500.

Rates published are guaranteed for the first £50 million, and up to £120 million is available this financial year, using funds announced in December 2013. The incentive rates and the design of the scheme will be subject to review for future funding phases.

The Green Deal Home Improvement Fund will open to customers in early June. Until then households in England and Wales can get advice on how to reduce their bills and make their homes more energy efficient from the Energy Saving Advice Service (ESAS) on 0300 123 1234 (calls charged at national rates).

16 May 2014

Pro Bono Work for Local School Gives Apprentices a Chance to Shine

Following on from our support recently in their parking initiative by providing high visibility jackets we were more than happy to support the school further by carrying out a spot of Pro Bono work.

The Twyn School contacted SERS and asked whether we could carry out some work to their PE room which was in a state of disrepair. The walls were crumbling and it was in desperate need of a re-plaster to make it a nice room for the children. SERS were more than happy to help out and used the work as a chance to allow some our apprentices to really let their skills shine and to allow them to gain further experience. One of our most experienced staff members, who is also a trainer, worked alongside the apprentices to ensure the work was completed correctly and to a high standard.

12 May 2014

SERS Supports Local School Parking Initiative

SERS were pleased to be asked and able to help local school ‘The Twyn School’ with their car parking issues.

Being a large school parking outside the gates at drop off and pick up times is always very busy and had started to become a problem for the school. The school council decided to take an active role in a new initiative by recording parking around the school site. There had been an on-going issue with parents parking illegally around the school site .

On just the first day they recorded a huge 35 vehicle registrations of cards parked on double yellow lines and zigzag marked areas. But luckily by having the children and teachers on the streets taking down numbers this number reduced drastically by the last day of the week to just 2.

As a result both staff and parents noted the remarkable improvement in access and safety around the school.

SERS were pleased to support the initiative by providing high visibility jackets to the school children to ensure their safety when standing on the road side monitoring the parking.

02 May 2014

Top Safety Accreditation for SERS

SERS are pleased to have once again been awarded accreditation from safecontractor for our commitment to achieving excellence in health and safety.

safecontractor is a leading third party accreditation scheme which recognises very high standards in health and safety management amongst UK contractors.

The company’s application for safecontractor accreditation was driven by the need for a uniform standard across the business.

SERS takes health and safety very seriously and achieving accreditation such as safecontractor really reinforces our efforts to ensure that both employees and homeowners remain safe on site at all times.

John Kinge, technical director of safecontractor said, “Major organisations simply cannot afford to run the risk of employing contractors who are not able to prove that they have sound health and safety policies in place.”

“More companies need to understand the importance of adopting good risk management in the way that SERS has done. The firm’s high standard has set an example which hopefully will be followed by other companies within the sector.

safecontractor plays a vital role in supporting our clients in meeting their compliance needs, whilst working with their contractors as they progress through the accreditation process.”

Under the safecontractor scheme, businesses undergo a vetting process which examines health and safety procedures and their track record for safe practice. Those companies meeting the high standard are included on a database, which is accessible to registered users only via a website.

Client-organisations who sign up to the scheme can access the database, enabling them to vet potential contractors before they even set foot on site. These clients agree that, as users of the scheme, they will engage only those who have received accreditation.

Over one hundred and seventy major nation-wide businesses, from several key sectors, have signed up to use the scheme when selecting contractors for services such as building, cleaning, maintenance, refurbishment or electrical and mechanical work.

21 Apr 2014

An Egg-cellent Collection for Llamau

In early April SERS launched a campaign to collect Easter eggs for Llamau and the success was huge. Employees were asked to donate an egg to be passed on to a homeless young person via Llamau and we managed to collect a whopping 42 eggs and over £60 cash to be donated to the charity to provide Easter lunches for the homeless.

Llamau is the leading Homelessness Charity for the most vulnerable Young People and Women in Wales. The word Llamau means steps, progression or threshold in old Welsh, and their ultimate aim is to support the people who use their services in making these positive steps.

SERS have carried out numerous fundraising activities over the last few years for LLamau and are proud to support such a fantastic cause.

Well done to everyone at SERS and to any visitors who donated to our collection point.

Sue O’Brien (Centre) collecting the eggs for Llamau. Pictured with Leanne Chard (Right) and Gloria Browning from SERS

Sue O’Brien (Centre) collecting the eggs for Llamau. Pictured with Leanne Chard (Right) and Gloria Browning from SERS

20 Apr 2014

Training for Accredited Advisors and Assessors

SERS is running a series of courses for advisers and assessors for the Government’s Green Deal programme.

We are launching three courses which will result in full Green Deal accreditation. Homes have to be inspected and assessed by an accredited assessor before they can qualify for the Green Deal programme, which is the largest ever Government-backed green home improvement project.

The courses include a three day course for Green Deal advisors, a four day course for domestic energy assessors, and a 12-day advanced course which covers both disciplines. This course, which is 12 days spread over four weeks will result in a full Green Deal Accreditation qualification with ongoing telephone and email support.

The courses will be held at the recently-opened SERS Training Academy in Caerphilly and will also include the use of five properties for domestic energy assessments.

The Government backed Green Deal programme allows consumers to pay for home insulation and fuel-saving work through their electricity bills. Before Green Deal funding can be allocated, a property has to be assessed by an accredited advisor working to a strict code of practice. Expected energy savings must outweigh the cost of the work, which is repaid in instalments through energy bills, which remain with the property rather than the owner.

SERS human resources director Kevin Ruane said the courses would result in full qualification from the Awarding Body of the Built Environment. Course costs include all registration and certificate fees, course material, training log, mentor allocation  and any necessary electronic equipment.

“The Green Deal is an affordable way for people to drastically cut their energy bills by ensuring their home has the best possible environmental performance. However it is important that assessors are fully qualified, independent and work to the strict code of practice laid down. Our courses will ensure that happens,” he said.

The course costs are £1245 (+VAT) for the three and four day courses and £1945 (+VAT) for the advanced 12-day course.

If you are interested in enrolling please email paul.jenkins@sersltd.co.uk

16 Apr 2014

Field Sales Executive Wanted

Due to expansion, the SERS Stoke office is looking for an experienced Field Sales Executive to generate and pursue sales opportunities through targeted area campaigns within the West Midlands, Staffordshire and Shropshire area.

This is a permanent position offering a basic salary of £16k with an OTE of £50k

Your duties will include:
Attending set sales appointments with homeowners to discuss their requirements and advise on energy saving products available to them
Advising on funding/finance options available to customers
Achieving agreed sales targets for External Wall Insulation, Boilers and Solar products
Providing accurate forecasting information to Sales Manager
Identifying and generating new sales opportunities
Reporting on the progress of new, potential and existing leads
Liaising with marketing to ensure the correct approach is taken to promote the company in a particular region
Following up on marketing activity and previous customer enquiries

The ideal candidate will be a motivated, proactive and well organised individual with a proven track record in field sales.

It is essential to the role that you are a car owner with a full drivers license. Mileage will be paid.

Full product training will be provided.

Please email CV’s to dean.broughton@sersltd.co.uk.

14 Apr 2014

SERS Cyclists to Raise Money for Cancer Care

A six-strong team of employees and associates from SERS are to put their energy into raising money for Marie Curie Cancer Care.

The team will be taking part in the annual 100-mile CARTEN cycle ride from Cardiff to Tenby in May, and SERS is also one of the main shirt sponsors for the event.

The team, which includes a company director and two senior managers, are training hard for their epic run which is now in its 10th year. Team members are Mike Roberts, John Cottrell, Tony Carpenter, Rob Morris, Peter Williams and Robert Lewis, and they hoping to raise around £2,000 for the charity.

The CARTEN 100 ride has progressed from just four riders in 2004 to more than 1300 expected this year. The 10-hour ride uses A roads, B roads and cycle tracks to get from the Welsh capital to the coast at Tenby.

Last year the CARTEN 100 raised £70,000 for the Noah’s Ark children’s charity, and in 2012, more than £85,000 was raised for the Juvenile Diabetes Research Foundation.

The CARTEN 100 2014 will be run on Saturday, May 10. Riders will wear a specially-produced cycling jersey with the SERS logo displayed prominently on the back.

Good luck to everyone in the team.

10 Apr 2014

The RHI Has Launched

SERS are delighted to confirm that the long-awaited and much anticipated domestic Renewable Heat Incentive is now open for applications.
The domestic RHI scheme opened on 9 April 2014.

It is a UK Government financial incentive scheme designed to encourage uptake of renewable heating among domestic consumers. The domestic RHI is targeted at, but not limited to, homes off the gas grid. Those without mains gas have the most potential to save on fuel bills and decrease carbon emissions.

The scheme will cover single domestic dwellings and will be open to homeowners, private landlords, social landlords and self-builders. It will not be open to new build properties other than self-build.

The domestic RHI will pay the following tariffs per unit of heat generated for seven years:

Air-source heat pumps 7.3p/kWh
Ground and water-source heat pumps 18.8p/kWh
Biomass-only boilers and biomass pellet stoves with integrated boilers 12.2p/kWh
Solar thermal panels (flat plate and evacuated tube for hot water only) 19.2 p/kWh
The tariffs have been set at a level that reflects the expected cost of renewable heat generation over 20 years. Payments will be made on a quarterly basis.

The UK Government expects the RHI to make a significant contribution towards their 2020 ambition of having 12 per cent of heating coming from renewable sources. The Renewable Heat Incentive is the first of its kind in the world. The scheme is intended to support some 750,000 domestic renewable heat installations between now and 2020, with solar thermal, heat pump and biomass technologies eligible to apply.

For more on the Renewable Heat Incentive we recommend you visit the Ofgem website where you will find information and the application form. Alternatively please contact SERS and we can advise you further

The 100% online applications process is intended to be far more streamlined than its non-domestic equivalent, with simple applications being automatically assessed. The entire application form is just two pages.

In addition, any applicants who have taken advantage of the Renewable Heat Premium Payment Scheme (RHPP) will need to check when they are eligible to apply for further RHI support: in order to protect themselves against a huge influx of 30,000 plus applications from RHPP beneficiaries, Ofgem have staggered the application window over the next 12 months.

SERS welcome the RHI to the market and believe that it will have a huge impact on improving the UK’s energy efficiency.

10 Apr 2014

SERS Receives Green Deal Accolade

SERS has picked up another major accolade at the regional Green Deal and ECO Awards and we will now go forward to the national awards, to be held at the Riverbank Park Plaza in London in May.

SERS achieved the runner-up slot in the Regional Insulation and Fabric Installer of the Year category. The awards – which attracted more than 60 entries across the country – recognise companies and individuals who have contributed to the success of the Government’s Green Deal and Energy Company Obligation schemes which help householders with the costs of ensuring a warm home and reducing fuel bills.

SERS will now go forward to the national awards which will be presented by actor John Hurt CBE. We are delighted to be going forward for such a sought-after national award.

The honour follows the news that SERS was been listed in the Sunday Times Virgin Fastrack 100 table for the fastest growing private firms in the UK/ SERS also picked up the Retrofit Installer of the Year award for the high standard of our insulation work.

SERS director, Mike Roberts said “This accolade recognises the fantastic achievements of the company which have only been possible through the hard work and capabilities of the SERS teams working on projects throughout the UK, it is a great honour.”

SERS has a bulging trophy cabinet after winning a number of awards over the last 12 months. These include the National Insulation Association awards for Outstanding Customer Service and Best Social Housing/Regeneration Project, and the Energy Efficiency Insulation Installer of the Year award and the Energy Efficiency and Renewable Awards 2013.

SERS also received the coveted Business of the Year award from the South Wales Chamber of Commerce, and was shortlisted in the Business in the Community Wales Responsible Small Company of the Year awards.

Well done to everyone at SERS once again.

09 Apr 2014

SERS in New Finance Initiative for Home Insulation

We are pleased to be launching a nationwide campaign to encourage homeowners to take advantage of finance and cashback which is available for home insulation.

A combination of low-cost finance deals and cashback mean that homeowners can still insulate their houses and save thousands of pounds on fuel bills, despite the Government scaling back of some energy-saving programmes.

The perception that funding and finance for home insulation has dried up couldn’t be further from the truth. SERS have negotiated competitive finance for householders, which, combined with the Government’s improved Green Deal Cashback Scheme, means that homeowners can insulate their homes for a small monthly outlay.

SERS has negotiated a very attractive finance scheme through Shawbrook Bank. This, combined with the £4,000 Green Deal cashback now available for solid wall insulation, means that a two-bedroom terraced house can get solid wall insulation for just £26 a month and a typical three-bedroom semi would cost just £42 a month, while saving hundreds of pounds in fuel bills and adding to the value of their property.

While the Energy Company Obligation (ECO) scheme has been scaled back, there are still ways to get home insulation without spending a fortune. Solid wall insulation is estimated to save more than £1,000 in energy costs over three years, and Government figures estimate that the value of an insulated property increases by up to 14 per cent.

Under the new Green Deal programme, solid wall insulation carries a cashback level of £4000, increased from £650. This applies to all projects booked before the end of June and installed before the end of September.

The Green Deal Cashback Scheme encourages people to make energy improvements and take energy efficiency measures with their property. Householders can claim cash back from Government. More details are available at www.gov.uk/greendeal.

SERS’ finance package with Shawbrook Bank is repayable over 120 months at a typical APR of 8.3 per cent.

For more information call 0845 519 8570.

 Solid Wall Insulation Finance Leaflet

08 Apr 2014

£100 Sponsorship for Comic Relief Swim

SERS are pleased to have been able to sponsor Richard Atkinson £100 for his huge 5km swim in Aid of Comic relief.

Richard is Slough Borough Council’s Project Manager and SERS are pleased to be working alongside him in installing solid wall insulation to circa 350 properties in the region. So far he has been able to raise a whopping £400 for the fantastic cause that is Comic Relief.

Well done Richard on your swim.

04 Apr 2014

Circa 350 Homes to Benefit from External Improvement Works

SERS are carrying out a major £3.6 million contract to fit External Wall Insulation to around 350 homes on behalf of Slough Borough Council.

SERS teams are installing external solid wall insulation to properties in various areas of Slough. Work is well underway on the project which is due for completion in the Autumn and will help residents cut down their fuel bills by hundreds of pounds a year.

The work has been designed and is being project managed by specialist housing consultancy Michael Dyson Associates Ltd of Holmfirth, West Yorkshire.

SERS director Geoff Thomas said the work, as well as saving money on fuel bills, would dramatically improve the external appearance of the properties, with a pebble-dash finish and brick detailing around the windows, thus having a positive impact upon the community as a whole. Complete community regeneration is often seen with an improved sense of community spirit.

“The improvement works will help make the homes easier and cheaper to heat, help homes stay warm for longer, and generally improve the living conditions for the residents concerned. The residents will certainly notice the difference,” he said.

The large-scale programme of work is being carried out under the Energy Company Obligation programme, which is aimed at improving home energy use, reducing fuel bills and tackling fuel poverty.

04 Apr 2014

Shortlisted in the Green Deal and ECO Awards

We are delighted to have been shortlisted in the Green Deal and ECO awards in the Regional Insulation & Fabric Installer of the Year category for Wales.

And the great news is that we don’t have long to wait to find out how we get on – the regional awards ceremony for Wales is being held on the 9th April at the Village Hotel in Cardiff, CF14 7EF.

These awards have taken into account all that we have done with regards to Green Deal and ECO since their launch and to have made the shortlisting is a fantastic achievement.

01 Apr 2014

SERS to Exhibit at CIH South West

SERS are once again pleased to be exhibiting at CIH South West this week in Torquay. Following the success of the launch of our BRE report last week at CIH Tai we will be continuing the theme and offering detailed information on the report.

We will also be offering refurbishment advice to visitors on the best way to improve the efficiency of their housing. The event is to be held on the  2 – 4 April 2014 at the Palace Hotel Torquay.

This event is CIH South Wests’ flag ship housing event held annually in Torquay and attracts up to 550 attendees. The conference programme considers both knowledge and practice and reflects the needs of both leaders and practitioners. This years conference will provide some great opportunities for networking with colleagues and high profile housing professionals on sharing learning about the latest trends and issues in the South West region.
Sessions are planned to provide insights, analysis, solutions and opportunities for visitors. There are many different workshops throughout the two days, which are both topical and challenging as well as great keynote sessions.


The event is a must for everyone working in housing. The event attracts up to 550 people during the three days including Chief Executives, Directors, Managers and Operational Staff. There is something to suit everyone on different days. Visitors will gain an insight into some of the key issues in the region and have the opportunity to meet with colleagues from all housing professions.

28 Mar 2014

The BRE Report Launches

The BRE report has officially launched. At midday on the 26th March we were finally able to formally launch the much anticipated BRE report which SERS commissioned.
The launch was announced to the whole of the Tai 2014 conference by CIH Cymru’s Director Keith Edwards, SERS Director Mike Roberts and writer of the report Colin King – Associate Director of BRE.

SERS commissioned the BRE to undertake a review of the quality control and methods of work, when carrying out assessments and retrofit installation of solid wall insulation to solid wall, non-traditional and hard to treat properties. The Report focusses on quality assurance and best practice guidance, and provides clients and installers with a tool-kit and recommendations for avoidance of unintended consequences, thus enabling the decision makers to make the right choices when assessing the suitability of measures, and how they should be carried out.

We are committed to promoting best practice processes and guidance, and commissioned the report so that it can be shared with peers and key stakeholders in the industry to further improve working methods and deliver more robust solutions.

For more information on the report please email andrew.dunn@sersltd.co.uk

27 Mar 2014

SERS Lends Support to National Fuel Poverty Awareness Day

SERS are supporting a national day to raise awareness of the plight of those struggling to heat their homes affordably. SERS are a proud member of NEA and support much of their work in aiming to eradicate fuel poverty.

Fuel Poverty Awareness Day takes place on 28 March and is run by charity National Energy Action with the support of SSE. Around 4.4 million households in the UK are estimated to be living in fuel poverty, unable to heat their homes to the level needed to stay warm and comfortable in their homes.

Mike Robert, Group Director at SERS said ‘’Fuel poverty is a serious problem, affecting around 4.5 million households in the UK, but there are a range of actions that people can take to make their energy bills more affordable. This includes making your home more energy efficient and checking to see if you are eligible for any discounts on your electricity bills or financial assistance with heating or insulation improvements. We would urge anyone worried about meeting their energy costs to contact the independent Home Heat Helpline on 0800 33 66 99.’’

Maria Wardrobe, Director of External Affairs at NEA said “Our charity knows all too well the horrifying reality of the current ‘heat or eat’ debate and we welcome the support of SERS to help tackle this problem in [insert area]. It is vital that anyone working with vulnerable and low-income householders is able to identify and assist those who may be in fuel poverty, and we have launched a new version of our popular Fuel Poverty Action Guide to support them through this process and ensure that help reaches those most in need.’’

For further information on Fuel Poverty Awareness Day and to order copies of the Fuel Poverty Action Guide visit www.nea.org.uk.

22 Mar 2014

SERS Moves to New Offices

SERS are moving into one of the best-preserved art deco buildings in Stoke on Trent this weekend.

SERS, which is listed in the Sunday Times Virgin Fast Track 100 table ranking the UK’s fasting growing private companies, is moving into the three-storey Lonsdale Chambers in the centre of Stoke. SERS has purchased the freehold for the prominent building which is located on the corner of Lonsdale Street and Church Street.

Up to 30 staff from SERS and its associated companies will be moving into the building this weekend. The company’s marketing, legal, IT and domestic business departments will be based there along with parts of the finance and HR functions. SERS is retaining its office and training centre in Caerphilly and its office in Lockerbie, but staff from its Cannock office will move to Stoke.

Lonsdale Chambers was built in 1931 and is a prime example of a well-preserved art deco building. SERS and associated companies are moving into all three floors.

The new address for our new Midlands office is

SERS Energy Solutions Ltd

Lonsdale Chambers
Lonsdale Street
STOKE-ON-TRENT
ST4 4BT

20 Mar 2014

Visit us at Tai 2014 at Cardiff City Hall

Tai Banner

SERS are pleased to once again be exhibiting at Tai 2014 at Cardiff City Hall – 25/27 March.

Not only will we be exhibiting but we will be launching our BRE commissioned report and the CIH Cymru Housing in Wales Factsheet on Sustainability which SERS have sponsored.

SERS are also headline sponsors for the gala dinner on the Wednesday evening.

SERS have been at the forefront of best practice for the installation of solid wall insulation and other energy saving solutions for many years. As a result we commissioned the BRE to undertake a review of the quality control and methods of work, when carrying out assessments and retrofit installation of solid wall insulation (SWI) (external wall or internal wall insulation systems) to solid wall, non-traditional and hard to treat properties.

We are extremely excited to be launching both reports at the Can Do Corner on Wednesday 26th March at 12.50pm. If you’re visiting Tai please come along!

19 Mar 2014

DCE Seminars a Fantastic Success for SERS

BRE Report

This week SERS have been participating in 2 DCE (Direct Contact Exhibitions) seminar days – one in Cardiff and the other in Aberystwyth. Whilst SERS have exhibited and presented at a number of these CPD accredited events this week was much more of a success than any of us could have anticipated.

The topic this time around for SERS was our commissioned BRE report (External Wall Insulation Current Practice Review and Guidance for Improvement) and homeowners, housing associations and local authority representatives registered and attending the talks delivered on its content.

The seminar entitled – The Launch of the BRE External Wall Insulation Best Practice Guide covered the below.

‘An overview of the new best practice guide around the installation of solid wall insulation on solid wall, hard to treat and non-traditional properties.
Report Commissioned by SERS Energy Solutions Ltd and written by Colin King of BRE (Building Research Establishment)’.

If you are interested in discussing the report with us please email info@Sersltd.co.uk.

SERS have booked to attend 9 more DCE seminars over 2014 – if you want to attend one in your area please contact us.

14 Mar 2014

SERS joins Business in the Community Initiative

SERS have been teamed up with a Merthyr Tydfil school as part of the Business in the Community’s Business Class partnership programme. SERS has linked up with Cyfarthfa High School. Cyfarthfa High School, established in 1970, has more than 1200 pupils aged from 11 to 18.

The partnership will help pupils at the school get a better understanding of the world of work and learn skills which will help their employability and careers.

SERS has carried out work on a number of tower blocks in the Merthyr Tydfil area in association with Merthyr Valley Homes.

As part of the three-year Business Class partnership, pupils from the school will get the chance to see numerous SERS projects at close quarters, and understand the skills required and career choices available. They will also visit SERS’ offices and training academy in Caerphilly.

SERS employees will spend time in the school supporting the curriculum talking to pupils about a wide range of business and industry issues. Support will also come from Careers Wales.

There will also be Dragon’s Den-style events to encourage pupils to come up with business ideas and encourage entrepreneurship. Pupils will also be assessed for employability and given guidance on looking for work and meeting the expectations of would-be employers.
In addition, SERS will help with the school’s marketing activities, and bring the curriculum to life with business challenges and opportunities to show enterprise.

Business in the Community works with many thousands of businesses to encourage sustainable relationships between businesses and the community around them and foster responsible businesses. The Business Class programme helps youngsters engage with and understand business and make informed career choices.

SERS human resources director Kevin Ruane said the Business in the Community initiative was a great way of bringing local businesses and schools together in the common interest.

He said, “If we are to do it properly and achieve the scheme’s objectives, this will require a lot of commitment from the company and its employees, but we are determined to ensure that the partnership works and the pupils get real benefit from it. Since it began in 2007, the Business Class initiative has shown that it can result in significant increases in student employability and academic achievement, so it has a proven track record of raising student aspirations.”

10 Mar 2014

SERS Becomes Member of CoRE – the Centre of Refurbishment Excellence

SERS has become a member of the Longton-based CoRE organisation – the Centre of Refurbishment Excellence. CoRE is a not-for-profit national centre of excellence for green retrofit skills in the built environment. The centre brings together training providers, manufacturers, contractors and trades working towards green retrofit skills in home and building refurbishment.

SERS director Mike Roberts said that CoRE was the UK’s centre of excellence for knowledge and information sharing in the field of sustainable refurbishment.

“We are delighted to be a member of CoRE and look forward to working with other members to share our knowledge and experience and learn from others” he said.

SERS are hoping to work in conjunction with CoRE in order to provide specialist knowledge on the installation of solid wall insulation to its visitors. We will also be appearing in their gallery for the next 12 months displaying our Trethomas scheme.

To visit the CoRE website click here.

Trethomas

07 Mar 2014

300 Homes to Benefit from Major Home Insulation Contract

SERS has clinched a major contract to insulate nearly 350 homes on behalf of Scottish Power. SERS’ team are providing solid wall insulation to 348 flats owned by Caerphilly Borough Council in South Wales. Work has just started on the project and will be completed by the end of March in a project which will help residents cut down their fuel bills.

SERS will fit external wall insulation with a pebble-dash finish to 212 flats in the Gelligaer area of Caerphilly, 96 in Pontlottyn and 40 in Porset Park. The whole project will be completed in less than three months.

SERS director Mike Roberts said the company took a pro-active role in the energy-saving project, approaching Caerphilly Council to establish that the work needed to be done.
“We then secured full funding from Scottish Power, with whom SERS has worked on several other major projects, particularly in Scotland. We have also worked with Caerphilly council in the past, so they are aware of our capabilities,” he said.

The large-scale programme of work is being carried out under the Energy Company Obligation programme, which is aimed at improving home energy use, reducing fuel bills and tackling fuel poverty.
SERS director, Mike Roberts said the work was demanding, but the SERS teams were committed to completing it within the timescales set down by their clients.

A spokesperson for Scottish Power said “Scottish Power is pleased to be supporting this project which will assist families in the Gelligaer, Pontlottyn & Porset Park areas of Caerphilly to improve the energy efficiency of their homes and make them more affordable to run”.

Cllr Gerald Jones, Cabinet Member for Housing at Caerphilly County Borough Council, commented “With so many people struggling to heat their homes at the moment, the council is constantly looking for ways to help tenants’ reduce their fuel costs. This project is a great example of how the council is working with its partners to increase the energy efficiency of homes, helping tenants to save money on their bills.”

28 Feb 2014

SERS Wins Top Accolades – South Wales Chamber of Commerce’s Welsh Business of the Year and Most Promising Growth Business Award

Last night was a truly memorable night for all at SERS. Not only did we win the award in which we were shortlisted for, Most Promising Growth Business of the year in the South Wales Chamber of Commerce Awards, SERS also won Welsh Business of the Year. Only moments after collecting the award for Most Promising Growth Business were SERS back up on the stage to collect the top award of the night – Welsh Business of the Year.

This overarching award, which was judged from all of the shortlisted entries, is an exceptional accolade for SERS. As the award was presented the high calibre of entries was praised making this award even more of an achievement for SERS.

The event, held at The Vale Resort near Cardiff, was hosted by Olympic downhill skier Graham Bell and had a winter Olympic theme. With over 200 attending the black tie event it was an evening which will not be forgotten by SERS.

SERS has a bulging trophy cabinet after winning a number of awards over the last year and these two new trophies will sit alongside perfectly. Other awards include the National Insulation Association awards for Outstanding Customer Service and Best Social Housing/Regeneration Project, and the Energy Efficiency Insulation Installer of the Year award at the Energy Efficiency and Renewable Awards 2013. SERS has also been shortlisted in the South West Green Energy Awards and the Business in the Community Wales Responsible Small Company of the Year awards.

These wins come just months after SERS were listed in the Sunday Times Virgin 100 table, as well as picking up the Retrofit Installer of the Year award for the high standard of its insulation work.

Our two new trophies taking pride of place on reception in Caerphilly.

Our two new trophies taking pride of place on reception in Caerphilly.

21 Feb 2014

Up To £4000 cash back available for Solid Wall Insulation – LIMITED TIME

This week has brought great news to the solid wall insulation market in the form of an announcement by DECC that they have significantly increased the amount of cashback now available.

There is up to £4000 cashback available for all solid wall installations allowing homeowners to claim cashback up to a total of two thirds of the amount they have to pay. To be eligible solid wall insulation must be applied to at least 50% of the external wall area.

But homeowners, landlords and registered providers need to act quickly as cashback applications close on 30 June 2014, or while funds last. Whilst a total amount available has not been communicated, it is not an unlimited figure, and so SERS encourages its customers to act quickly to benefit.

Installations must be made, and vouchers redeemed, before 30 September, 2014. Homeowners, landlords and providers can choose to fund improvements through a Green Deal Finance Plan, or pay in other ways, and get the Cashback but they must use a Green Deal Provider like SERS.

Unfortunately though it will not be possible to claim Cashback for improvements that have a funding contribution from 1st April, we can advise on this.

To claim cashback you must: 1) Have a Green Deal assessment carried out on your home. You will be able to apply for cashback for any of the eligible improvements you plan to install, as recommended on your assessment. SERS will arrange your assessment once you have agreed to commence with the works.  2) Have works completed by a Green Deal Installer through a Green Deal Provider – of which SERS are both. 3) Apply for your cashback voucher online or by phone, before you begin the work. SERS will advise you on this. 4) Have your installation completed within six months of applying for your voucher 5) You will receive payment once your Provider has confirmed work has been carried out and arranged for your Energy Performance Certificate to be updated.

14 Feb 2014

Testimonial Received from a Happy Couple

Whilst we receive a number of testimonials and thank you letters each month we received one this week which really caught our eye.
Mr and Mrs Morris, both 82 from South Wales, wrote

“My wife and I would like to thank you sincerely for the work that has been carried out on our small cottage, being stone built it has been cool in the summer but cold in the winter months and with the outside (solid wall insulation) insulation it has already shown a mark difference”.

As private homeowners Mr and Mrs Morris received a contribution towards the cost of the work from ECO (Energy Company Obligation) funding put in place by the Government’s Green Deal.

SERS worked hard and battled against extreme weather conditions to get their home boarded prior to the Christmas period in order to keep the couple warm. Whilst we were unable to apply the base coat and top coat finish we were pleased that the boarding was able to take place in time. As soon as the weather calmed down we returned to the property and got the works completed.

SERS have recently written a blog about the importance of keeping warm in the winter for health reasons, especially when it comes to the elderly. To read this blog and learn more about the effects of the cold, including increased risks of strokes and death, please view it here.

Customer satisfaction is extremely important for SERS and we value every testimonial and thank you letter which we receive.

 

 

07 Feb 2014

24,000 to Die From Cold this Winter – Is that Right?

In an age where it can be prevented is it right that 24,000 people are expected die during the winter of 2013 and 2014? Not only this – 6m fear that they are not able to adequately heat their homes for their families.

In in a report issued by Age UK the cold cannot only cause you to be uncomfortable, but it pushes up blood pressure which increases the risk of triggering heart attacks and strokes; thus increasing the risk of death.

Worse still, 1 in 4 people who took part in their research were not even aware that the cold can cause serious health problems, both triggering new illnesses and making worse current ones.

Whilst not all deaths and illnesses can be prevented it is likely that these numbers can be reduced with the correct awareness, education and energy saving measures.

Especially for children and the elderly it is essential that they keep warm at all times as even a short spell exposed to cold temperatures can be a health risk.

Do you have elderly living in your housing stock? Do you want to establish a way to improve their living conditions and health? If so you may wish to consider installing solid wall insulation onto your housing stock should it be solid walled. If not a variety of other measures could be installed such as more efficient boilers.

Without improvement over 20,000 people will continue to needlessly die each year due to the cold.

07 Feb 2014

Community Support Book 2013

New for 2014, we are pleased to be launching our Community Support book. This booklet demonstrates SERS’ approach to community support by listing our key activities in 2013.

The book includes details of our donations, sponsorships, pro bono work and volunteering to local community groups.

We are planning to produce a community book each year moving forward to document our approach to responsible business.

SERS believe that a responsible business strategy is core to our business and will be continually building upon this in 2014. SERS are a member of Business in the Community Wales and were shortlisted for a Responsible Business Award in 2013.

To view our community book please click the link below,

SERS Community Book 2013

If you would like more information on our approach to community support, or feel that you have a cause which SERS may be able to support, please get in touch on info@sersltd.co.uk.

30 Jan 2014

Renewed Membership with Trade Body INCA

We have renewed our membership, without hesitation, to trade body INCA (Insulated Render and Cladding Association) for the period of Jan to Dec 2014.

SERS have been a member of INCA for a number of years now and actively get involved in their meetings and events in order to help shape and develop the solid wall insulation market.

The Insulated Render and Cladding Association (INCA) is the recognised trade association for the external wall insulation (EWI) industry, representing the major system designers, a nationwide network of specialist installers and the key component suppliers.

EWI is crucial to meeting the UK target of an 80% reduction in carbon emissions by 2050 compared with 1990 levels, and INCA and its members are at the forefront of transforming the energy efficiency of homes and businesses in the UK under the Government’s flagship schemes, the Green Deal and Energy Company Obligation (ECO). By applying the latest skills, innovations and techniques, INCA members are delivering high quality new build and refurbishment projects in the non-residential and domestic sectors.

In order to hold INCA membership, companies must meet the INCA criteria for membership and operate in accordance with the INCA Code of Professional Practice. This gives clients using INCA members the confidence that they are working with competent and reputable Specialist Contractors that will deliver to the highest quality standards. INCA Contractors must have a proven track record of delivering EWI projects.

If you would like more information on INCA, and the work which they do, please visit their website here.

 

Inca Logo

24 Jan 2014

Shortlisted in the South Wales Chamber of Commerce : Welsh Business Awards

SERS have been shortlisted in the South Wales Chamber of Commerce,  Welsh Business Awards, in the Most Promising Growth Business category, Sponsored by Freshwater.

The judging panel met on Tuesday January 20th and selected SERS as one of the finalists for this great category.   The panel comprised of

- Julian Rowe – Centre for Business

- Paul Peachey – University of South Wales

- Steve Sulley – Stills

- Haydn Evans – Freshwater

Finalist nominations will be honoured and celebrated at the Welsh Business Awards Dinner on Thursday 27th February 2014 at The Vale Resort, Hensol.  The evening will have a Winter Olympic theme and be hosted by Graham Bell, Olympic downhill skier.

We are looking forward to the ceremony and have our fingers crossed for this fantastic award to add to our growing accolades.